I stayed only one night and the room was clean and just fine!

It was just what we needed and not to expensive. Peoplet were friendly and the Room nice and clean

It was just what we needed and not to expensive. Peoplet were friendly and the Room nice and clean

Hotel cleanliness was adequate and nice rooms but the manager was extremely unprofessional and entered our room without knocking or notice during the late evening to check the air conditioning. Once we brought up the concern we didn’t feel safe with people entering our room without notice they got very defensive and refused to acknowledge our concern.

Hotel cleanliness was adequate and nice rooms but the manager was extremely unprofessional and entered our room without knocking or notice during the late evening to check the air conditioning. Once we brought up the concern we didn’t feel safe with people entering our room without notice they got very defensive and refused to acknowledge our concern.

Front staff very unfriendly and unhelpful. Ceiling in our room was damaged from water leak above. There was no soap or extra blanket in room which was chilly. We were on 5th floor and the elevator was not working on day of our departure so had to carry luggage down 5 flights of long steep staircase. Room was so small we couldn’t open our suitcases.

Front staff very unfriendly and unhelpful. Ceiling in our room was damaged from water leak above. There was no soap or extra blanket in room which was chilly. We were on 5th floor and the elevator was not working on day of our departure so had to carry luggage down 5 flights of long steep staircase. Room was so small we couldn’t open our suitcases.

The property is good and comfortable.Front desk employees very helpful, friendly and professional.

The property is good and comfortable.Front desk employees very helpful, friendly and professional.

Normal

Normal

Clean and convenient. Bathrooms could use a refurbishing.

Clean and convenient. Bathrooms could use a refurbishing.

Receptionist could not communicate in English, which one would expect in the hospitality industry. Room had 2 coffee sachets. I had a coffee at check-in and one that evening. When I asked for an extra sachet of coffee for the next morning, he refused to give me one. Is the cost of a single sachet vs a disappointed customer worth it? Sometimes It’s the small things that matter.

Receptionist could not communicate in English, which one would expect in the hospitality industry. Room had 2 coffee sachets. I had a coffee at check-in and one that evening. When I asked for an extra sachet of coffee for the next morning, he refused to give me one. Is the cost of a single sachet vs a disappointed customer worth it? Sometimes It’s the small things that matter.

Not in a particularly nice area but convenient for Saint Charles Station

Not in a particularly nice area but convenient for Saint Charles Station

We thoroughly enjoyed our stay there. It is literally round the corner from Saint Charles. So very convenient for visiting other nearby towns. Two of the reception staffs we met gave great advice on places to visit and metro, tram tickets, etc. They were lovely. Thank you for an enjoyable stay!

We thoroughly enjoyed our stay there. It is literally round the corner from Saint Charles. So very convenient for visiting other nearby towns. Two of the reception staffs we met gave great advice on places to visit and metro, tram tickets, etc. They were lovely. Thank you for an enjoyable stay!

windows quite thinn - rumors from the street

windows quite thinn - rumors from the street

Nice hotel, no problems during the stay. Close to train station.

Nice hotel, no problems during the stay. Close to train station.

Air condition is controlled by guest service?? Which was weird… and the shower was weird too..

Air condition is controlled by guest service?? Which was weird… and the shower was weird too..

Room was very small but very Central. Comfortable for one night stay

Room was very small but very Central. Comfortable for one night stay

We stayed 6 nights and liked it very much. Nice and friendly people. Vieux-Port is just 1,4 km away. We can really recommend this place.

We stayed 6 nights and liked it very much. Nice and friendly people. Vieux-Port is just 1,4 km away. We can really recommend this place.

Only stayed one night but this is a small, clean hotel a stone’s throw from St Charles station with very friendly staff. The room was compact and basic with a small window overlooking neighbouring walls but was quiet, clean and had all the necessaries.

Te worst hotel in the whole world. We got there an air conditioner was not working . They said they will switch us to a different room the following day and they did but the room was smaller that we paid for and still the air conditioner didnt work either. They keep saying that they will fix it everyday and they didnt. Staff was very but vet very rude. They didnt even let us speak with manager. i am surprised that expedia has this hotel on their list.To make things worse there was a huge rat in the entrance of hotel. We called expedia so many times to get help and we only got a credit like for 25 dollars . WE stayed there for 5 nights and it was hell. The hotel keep lying about fixing the air conditioner or changing us to a different room,. It was hell .

The staff were great. The breakfast was good. But there is no parking