I had stayed this hotel over 5 times This place what is my fovorite hotel in CDMX

Nice enuf hotel. Great central location. Awesome staff. Clean and modernized. Great restaurant. What's not in the brochure is the insanely loud discotheque somewhere nearby that ran rave style trance music til 5am. It was a Thursday evening, not sure if it was a special event or something that can be avoided on another side of the building, but definitely an issue for us.

Facilities are family old. Front desk don’t speak too much English. All gold member perks are not available.

Beautiful hotel. Clean. Efficient, polite, staff. 100% recommend. Will come back here on my next visit to Mexico city

Facilities are family old. Front desk don’t speak too much English. All gold member perks are not available.

Beautiful hotel. Clean. Efficient, polite, staff. 100% recommend. Will come back here on my next visit to Mexico city

Very Comfortable beds, nice room. All staff were excellent. Great area to find restaurants in nightlife close by within walking distance

Very Comfortable beds, nice room. All staff were excellent. Great area to find restaurants in nightlife close by within walking distance

It felt like the hotel monitors every little usage by the guest, almost like an accountant is following you around. Not a great look by the hotel.

It felt like the hotel monitors every little usage by the guest, almost like an accountant is following you around. Not a great look by the hotel.

The hotel was excellent, location great center of town, personal friendly, professional & serviceable, the breakfast buffet superbe. I highly recommend.

The hotel was excellent, location great center of town, personal friendly, professional & serviceable, the breakfast buffet superbe. I highly recommend.

Nice place, easy access to local resturants etc

Nice place, easy access to local resturants etc

Rooms are a bit dated and the beds mattresses are not ideal (soft, caved in a bit). But property is perfectly located, staff were friendly, and the rooms did the job.

Rooms are a bit dated and the beds mattresses are not ideal (soft, caved in a bit). But property is perfectly located, staff were friendly, and the rooms did the job.

I had a first business trip in mexico city, I stayed this hotel, and this hotel was really perfect. Every staff was kind and room and all of stuffs were really clean

I had a first business trip in mexico city, I stayed this hotel, and this hotel was really perfect. Every staff was kind and room and all of stuffs were really clean

We were very disappointed this trip, having had a great experience just the month before! The pillows were so hard that, at 3:00AM I went to the front desk to request softer ones such as we had before and the FOUR people there said all the pillows were the same and that all the rooms were full. The room next to us was EMPTY! So we ended up sleeping on rolled-up towels for pillows. For $290 a night, this is NOT value for money! The next morning we asked another representative and, within 15 minutes, we had 4 softer pillows!!! The other unfortunate was the sink would not drain well at all. The daytime staff and the maids though were all outstanding!! And, on a positive note, we were given a room in the area we had requested, the breakfast was good, and the Senoritas who checked us in and out were very helpful and professional. Also, the location of the hotel is superb.

We were very disappointed this trip, having had a great experience just the month before! The pillows were so hard that, at 3:00AM I went to the front desk to request softer ones such as we had before and the FOUR people there said all the pillows were the same and that all the rooms were full. The room next to us was EMPTY! So we ended up sleeping on rolled-up towels for pillows. For $290 a night, this is NOT value for money! The next morning we asked another representative and, within 15 minutes, we had 4 softer pillows!!! The other unfortunate was the sink would not drain well at all. The daytime staff and the maids though were all outstanding!! And, on a positive note, we were given a room in the area we had requested, the breakfast was good, and the Senoritas who checked us in and out were very helpful and professional. Also, the location of the hotel is superb.

Not great, a bit dated, clean, friendly staff

Not great, a bit dated, clean, friendly staff

This is an older property but well kept and with excellent service. I usually upgrade but the standard rooms are fine. The lobby restaurant has a great breakfast buffet but usually super crowded. Plan to get there early if you don’t have time to stand in line. Overall excellent and I’ll book here again.

This is an older property but well kept and with excellent service. I usually upgrade but the standard rooms are fine. The lobby restaurant has a great breakfast buffet but usually super crowded. Plan to get there early if you don’t have time to stand in line. Overall excellent and I’ll book here again.

Didn’t offer the VIP upgrade, clerk was extremely rude and unpleasant, she told us that we didn’t qualify

Didn’t offer the VIP upgrade, clerk was extremely rude and unpleasant, she told us that we didn’t qualify

Convenient location for business travellers. I had early check out and my breakfast was included. They prepared a great “breakfast bag” with fruit, juice, a delicious sandwich and dessert.

Convenient location for business travellers. I had early check out and my breakfast was included. They prepared a great “breakfast bag” with fruit, juice, a delicious sandwich and dessert.

Staff's are very friendly, helpful at all the time. The receptionist most of them are not so friendly but the concierges and waiting staff's are really nice even the cleaners. I suggested that you have to start hiring friendly people to work at your front desk. Rooms as we have two rooms are very good, showers are terrible slow maybe they need to clean the shower head. I don't really think I will staying at your hotel in the near future or recommend it at all.

Staff's are very friendly, helpful at all the time. The receptionist most of them are not so friendly but the concierges and waiting staff's are really nice even the cleaners. I suggested that you have to start hiring friendly people to work at your front desk. Rooms as we have two rooms are very good, showers are terrible slow maybe they need to clean the shower head. I don't really think I will staying at your hotel in the near future or recommend it at all.

Celebrated our anniversary and stayed for 4 nights. When they found out they upgraded us to the king suit upon arrival. Most comfortable bed ever, amazing service, clean room and great location! Would absolutely stay again!

Celebrated our anniversary and stayed for 4 nights. When they found out they upgraded us to the king suit upon arrival. Most comfortable bed ever, amazing service, clean room and great location! Would absolutely stay again!