I stayed with my wife for transiting to Washington airport (DCA). I need the shuttle bus service from hotel to DCA. I asked the staff, lady looks like African American, at/about 9:30am on 4th Dec. if I have to reserve the shuttle. She say , yes, and when I need the shuttle service? I answered about noon. She answered, "no problem". Unfortunately, when we checked out at noon, she say, sorry, no more shuttle before 3:00pm. Finally, we have to take taxi to DCA, and costed me US$30. Poor experience with her.

Clean and comfortable rooms. We checked in late the desk clerk was amazing and extremely helpful for some exhausted guests.

Clean and comfortable rooms. We checked in late the desk clerk was amazing and extremely helpful for some exhausted guests.

The hotel looked nice enough and we read good things prior to our trip. We got a block of rooms for a conference we were hosting and used this as our “suggested option”. We will NOT do that again. The rooms were damp the entire time - no matter how low or strong we turned the AC on. I was hoping it was only my room but I later heard all of my colleagues had the same issue. The floor was sticky, my papers (work trip) were wet in the morning, my glasses were foggy with moisture each morning. I requested a fan & was told they do not offer fans. I’ve never experienced a new and nice looking hotel have such an underperforming HVAC system in a first world country. Maybe traveling to an island or something. But DC is far from that…..

The hotel looked nice enough and we read good things prior to our trip. We got a block of rooms for a conference we were hosting and used this as our “suggested option”. We will NOT do that again. The rooms were damp the entire time - no matter how low or strong we turned the AC on. I was hoping it was only my room but I later heard all of my colleagues had the same issue. The floor was sticky, my papers (work trip) were wet in the morning, my glasses were foggy with moisture each morning. I requested a fan & was told they do not offer fans. I’ve never experienced a new and nice looking hotel have such an underperforming HVAC system in a first world country. Maybe traveling to an island or something. But DC is far from that…..

Very Clean. Kid friendly. Close proximity to DC.

Wonderful experience junior was remarkable

I would definitely come back here…the desk service was amazing…very friendly and very helpful