Nice old hotel.. staff very friendly and courteous ...room was clean and comfortable.. bathroom needs to be upgraded... is tired and outdated... Noise from outside air conditioning/ extractor very noisy till 10.30 pm then from 8.30am in morning ...

Perfect for the Agatha Christie Festival and so close to the railway station. Bar is excellent and there was a charming pianist playing in the lounge.

Nice old hotel.. staff very friendly and courteous ...room was clean and comfortable.. bathroom needs to be upgraded... is tired and outdated... Noise from outside air conditioning/ extractor very noisy till 10.30 pm then from 8.30am in morning ...

Great overnight stay on business.

Very Grand, lives up to it's name

Very Grand, lives up to it's name

Had a weekend break, great service- nice room although slightly dated, very clean. Good breakfast. Bar and snacks good value. Only slight negative ordered a tuna sandwich and the bread was literally cut two inches thick, amazing value but so difficult to eat and wasteful. Our only negative, loved the stay.

Very enjoyable stay once again. Location is perfect and close to transport links A very comfortable relaxed stay at The Grand. Breakfast excellent also.

Nice place, you can tell it was amazing back in the days. It is quite dated, however clean and the service was good.

Corridors are mould ridden and damp, water dripping from calling into cream tubes. Room old, dated and dirty.

Corridors are mould ridden and damp, water dripping from calling into cream tubes. Room old, dated and dirty.

Went to a wedding Friday 6th September they could not do enough went over and above the gentleman that was organising the sit down meal sorry wasn’t sure of his name was so organised the meal was amazing and the staff was amazing couldn’t ask for more . What a beautiful place for a wedding and will definitely be staying there again .

Brilliant Hotel. Sea view is brilliant. Lounge area is great. Free Newspapers available to read in lounge. Staff hardworking. Breakfast great. 3 Outdoor bench's other side of pool wall facing the sea on a private path for hotel guests only. Very clean Hotel. 15 min walk to main shops. Free parking outside (spaces limited). Anka a very hard working member of lounge staff and very helpful. Pool in the heat brilliant

The downstairs of hotel lovely and posh Bedrooms were shabby furniture scruffy. Chipped Bedroom size small cramped tv small limited channels no itv Bathroom very tiny rusted shower But balcony was a nightmare could only be got to through a sash window I had mobility problems asked for room near lift given one far from lift Breakfast was amazing and so was dinner Staff was friendly felt sorry for them as so many people complained about bedrooms they kept saying sorry

Very professional and polite staff

The downstairs of hotel lovely and posh Bedrooms were shabby furniture scruffy. Chipped Bedroom size small cramped tv small limited channels no itv Bathroom very tiny rusted shower But balcony was a nightmare could only be got to through a sash window I had mobility problems asked for room near lift given one far from lift Breakfast was amazing and so was dinner Staff was friendly felt sorry for them as so many people complained about bedrooms they kept saying sorry

Very professional and polite staff

Had a lovely weekend in Torquay. Very good service at the Grand Hotel. Hotel next to railway station which was useful as travelling by train. Didnt have evening meals at hotel, but breakfasts were excellent. Used the indoor pool which was adequate for a nice swim in the morning. Room pleasant and clean, but bed a bit hard. Hotel clean and tidy but generally decor looks a bit tired. Staff pleasant and helpful. Would be happy to stay there again.

Had a lovely weekend in Torquay. Very good service at the Grand Hotel. Hotel next to railway station which was useful as travelling by train. Didnt have evening meals at hotel, but breakfasts were excellent. Used the indoor pool which was adequate for a nice swim in the morning. Room pleasant and clean, but bed a bit hard. Hotel clean and tidy but generally decor looks a bit tired. Staff pleasant and helpful. Would be happy to stay there again.

The hotel location was great... a short walk from the train station and by the water. The staff was friendly. Our room was small but clean. The bathroom sink was badly cracked and the taps barely worked. There was no AC and no screen on the windows which we had to keep closed because of the birds. The view was of a rusty metal fire escape with many bird droppings. The elevators were scarey with a note to say to call on your cell phone if the elevator stops. We did not have a cell phone plan so we rode separately.

The hotel location was great... a short walk from the train station and by the water. The staff was friendly. Our room was small but clean. The bathroom sink was badly cracked and the taps barely worked. There was no AC and no screen on the windows which we had to keep closed because of the birds. The view was of a rusty metal fire escape with many bird droppings. The elevators were scarey with a note to say to call on your cell phone if the elevator stops. We did not have a cell phone plan so we rode separately.

Good hotel,

Good hotel,

The stay was OK however if you are looking to relax this isn’t the place. The pool is so outdated that wasn’t a nice experience, it was cold and no loungers to put your stuff. The outside pool water looked dirty. The room was spacious but felt miles away from the small TV. Overall it was okay but we wouldn’t stay here again especially for the price.

The overall experience was very good staff brilliant, heated external pool great, room s clean, one thing i would say is the bathrooms could do with some attention, tiling not great poor shower pressure.

all staff could not do enough for us, always looking to help. Room and bathroom very clean and tidy the only thing I need to bring to the attention of the management was the toilet seat is too low and could not get on and off without help. After the test indicates that the difference between the disabled toilet is the best choice for me I used it for our stay. (97years and 84years) was the only way to do it without help. Just to let you know that the information contained in this email is to be honest with other's in the same condition. Thank you all for a lovely stay. Patricia and Ian room 2.

Always pleased with my stay at the grand. The location is great with young child or elderly relative. Love the outdoor heated swimming pool . The indoor pool and changing facilities although clean are in great need of renovations especially as a 4star hotel. The bed was comfortable and room spacious although no toiletries in the room when checked in, however when I asked at reception they were sent up. The property could benefit from having a mini fridge in the room to keep things for children in the family room as most other 4star hotels do. All around lovely stay

all staff could not do enough for us, always looking to help. Room and bathroom very clean and tidy the only thing I need to bring to the attention of the management was the toilet seat is too low and could not get on and off without help. After the test indicates that the difference between the disabled toilet is the best choice for me I used it for our stay. (97years and 84years) was the only way to do it without help. Just to let you know that the information contained in this email is to be honest with other's in the same condition. Thank you all for a lovely stay. Patricia and Ian room 2.

The stay was OK however if you are looking to relax this isn’t the place. The pool is so outdated that wasn’t a nice experience, it was cold and no loungers to put your stuff. The outside pool water looked dirty. The room was spacious but felt miles away from the small TV. Overall it was okay but we wouldn’t stay here again especially for the price.

Always pleased with my stay at the grand. The location is great with young child or elderly relative. Love the outdoor heated swimming pool . The indoor pool and changing facilities although clean are in great need of renovations especially as a 4star hotel. The bed was comfortable and room spacious although no toiletries in the room when checked in, however when I asked at reception they were sent up. The property could benefit from having a mini fridge in the room to keep things for children in the family room as most other 4star hotels do. All around lovely stay

The overall experience was very good staff brilliant, heated external pool great, room s clean, one thing i would say is the bathrooms could do with some attention, tiling not great poor shower pressure.

Great location for beach,town, railway station Room very clean Friendly helpful staff Food very good Overall lovely hotel we enjoyed our stay We will return