Great position and room.

The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!

The rooms were not cleaned, door was locked at very random times, stained old couches. It was awful!

Great location.

Great location.

The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone

The mould smell in the room was so bad that it kept me awake. This was absolutely terrible. There was no-one on reception or on site as we were guided by a notice to go to another property. There was less than half a toilet roll with no spare for our 2 night stay. Horrible experience for such a nice town. Would not recommend to anyone

Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Next door & across the road from pubs with live music till 11.00pm then noisy people yelling when pub shut after midnight

Had to change rooms after 2 days, as the room directly below us was being renovated & the kack-hammers were unbearable. Then on the second last day we had no hot water, fortunately it was in a heat wave, so a cold shower was actually welcome

Had to change rooms after 2 days, as the room directly below us was being renovated & the kack-hammers were unbearable. Then on the second last day we had no hot water, fortunately it was in a heat wave, so a cold shower was actually welcome

Nice little contained unit for a getaway. Close to good food and drink. Close to the shop. Check-in was seamless and checkout much same.

Nice little contained unit for a getaway. Close to good food and drink. Close to the shop. Check-in was seamless and checkout much same.

Just beautiful, great clean rooms, excellent service and very friendly

Just beautiful, great clean rooms, excellent service and very friendly

No free Wi-Fi connection you shouldn't have to pay for this service these days

No free Wi-Fi connection you shouldn't have to pay for this service these days

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

Service is non existant. Ive had better service at an Air BnB! Pick up up a busted phone at the front door with no staff. Called three times to hear instructions to get keys out of a safe with ten other peoples keys. The goods lift didnt work from the basement so we had to drag our luggage up four flights of stairs. The rom was i e, but the floor was absolutely filthy. Our feet were black after walking on the timber floors for 5 minutes. After we settled in, a staff member saw us leaving out the front door and asked if everything was OK? We told him about the xramas and he shrugged his shoulders and siad that they dint have a lot of staff and the goods lift is always playing up. Serci e here is literally non existent. The noise from the three bars, live music and people yelling out, downstairs in the street kept us awake till 2am. Do not expect a good sleep here.

loved staying here! It was great! The only critisism would be there is no housekeeping and after 6 nights, a room was in need of a makeover haha. Aside from that, the best!

loved staying here! It was great! The only critisism would be there is no housekeeping and after 6 nights, a room was in need of a makeover haha. Aside from that, the best!

Bathroom floor dirty..dark hair on floor (we are blond and grey) big old crack in wash basin ...cain chair worn out bad on back. Should have two good chairs in room as one person has to sit on bed.. outside airconditioning very loud so you cannot open window.

Bathroom floor dirty..dark hair on floor (we are blond and grey) big old crack in wash basin ...cain chair worn out bad on back. Should have two good chairs in room as one person has to sit on bed.. outside airconditioning very loud so you cannot open window.

We thoroughly enjoyed our stay.

We thoroughly enjoyed our stay.

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Mantra on the inlet is perfectly located in the heart of Port Douglas, close to shops and dining options, being so close to the nightlife means that it’s noisy at night. Travellers should note this property an unserviced hotel - no fresh towels or even an extra roll out toilet paper. No one at reception most of the time. Wifi internet was meant to be available with sign up to the loyalty program, and available free with room. Neither of those options worked. Black mould in the bathroom is a health issue, definitely not something I expected. The telephone in the room didn’t work. This would have been a major issue an emergency. There wasn’t a hair dryer, or really any normal amenities in the bathroom other than soap and hair products. One TV wasn’t plugged in to antenna, I stood on a chair to fix, the other had to be turned off by pulling the power cable, which was a bit strange. There was no effective way to get rid of garbage or recycling, I left mine outside the room to remove the smell.

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

Great location right at the shops. Nice balcony- looked out to the restaurant so everyone could see into our apartment. The space bath was dirty and un-useable. Bed was like sleeping on a floating paddle board! The 2 singles pushed together kept parting over night and there were no be coasters to stop this. The staff were however reciprocal to our feedback (when you could find them).

The fellow at the reception desk was really helpful during check-in and if we needed advice on the area. The only thing we would have liked is a couple of chairs in the room. The only place to sit was the bed.

The fellow at the reception desk was really helpful during check-in and if we needed advice on the area. The only thing we would have liked is a couple of chairs in the room. The only place to sit was the bed.

Location is what this hotel has got going for it. It is in the main street of Port Douglas. That means it is noisy at certain stages. There is no lift in this hotel but they do have a luggage lift.