We enjoyed our stay there! Very convenient location, friendly staff, transportation, everything was excellent! A big plus was they let us to storage the luggage until our train departures! Definitely is a great place to stay and I’ll be back soon!

Staff were very friendly but thereafter very disappointing. The rooms were basic at best and in much need of renovation. Fortunately we were only there for 1 night.

Staff were very friendly but thereafter very disappointing. The rooms were basic at best and in much need of renovation. Fortunately we were only there for 1 night.

Okay

Okay

Very basic hotel. Paid for a double room and was given a basic room. Couldn’t move in it for two people. Complained to front desk and they moved us to the double that we paid for. Make sure you request a balcony if you book or you will not be given one. Very tiny balcony but nice view overlooking the city. Free tickets for the funicular to the main part of town. Was only provided with a single sheet which only covered half the bed. Disappointing and uncomfortable bed and room.

Very basic hotel. Paid for a double room and was given a basic room. Couldn’t move in it for two people. Complained to front desk and they moved us to the double that we paid for. Make sure you request a balcony if you book or you will not be given one. Very tiny balcony but nice view overlooking the city. Free tickets for the funicular to the main part of town. Was only provided with a single sheet which only covered half the bed. Disappointing and uncomfortable bed and room.

Overall this hotel provides us everything that we needs. The good point is also the property near the train station. The room is clean and tidy, staff is very helpful and friendly.

Overall this hotel provides us everything that we needs. The good point is also the property near the train station. The room is clean and tidy, staff is very helpful and friendly.

2 minutes walk from the train station. Free Tickets for the local transportation like the funicular. Very clean room with a large size bathroom

2 minutes walk from the train station. Free Tickets for the local transportation like the funicular. Very clean room with a large size bathroom

Very friendly and perfectly located right by the train station, small restaurants and bars.

Very friendly and perfectly located right by the train station, small restaurants and bars.

Excellent staff

Excellent staff

A lovely big room. Clean and comfortable and friendly staff. It has a great location - very short walk to the train station. I would stay here again.

A lovely big room. Clean and comfortable and friendly staff. It has a great location - very short walk to the train station. I would stay here again.

Very clean but old and dated furniture and decor.

Very clean but old and dated furniture and decor.

Clean room for the money, friendly staff

Clean room for the money, friendly staff

Very close to the station, it is easy to walk from the station with luggage.

Very close to the station, it is easy to walk from the station with luggage.

Host very accommodating & pleasant

Host very accommodating & pleasant

My stay at Hotel Besso was a wonderful experience. The employees were gracious, thoughtful, and hard workers. Shout out to Cristian simultaneously working the front desk, making sure breakfast was in order every morning, and answering any question that guests had (in 4 different languages) The hotel is quiet, clean, and in a convenient location in front of a bus stop and 5 minute walking distance from train station. There is also a good pizza restaurant around the corner. A full breakfast (muesli, cereal, cured meats, croissant, fruit) costs 10 CHF per person and is filling, delicious, and a valuable meal option considering the high cost of living Switzerland is known for. I highly recommend this hotel and would only stay here if I ever return to Lugano.

My stay at Hotel Besso was a wonderful experience. The employees were gracious, thoughtful, and hard workers. Shout out to Cristian simultaneously working the front desk, making sure breakfast was in order every morning, and answering any question that guests had (in 4 different languages) The hotel is quiet, clean, and in a convenient location in front of a bus stop and 5 minute walking distance from train station. There is also a good pizza restaurant around the corner. A full breakfast (muesli, cereal, cured meats, croissant, fruit) costs 10 CHF per person and is filling, delicious, and a valuable meal option considering the high cost of living Switzerland is known for. I highly recommend this hotel and would only stay here if I ever return to Lugano.

Overall gd.

Overall gd.

The only thing I remember is the receptionist not letting me stay after my check out in the lobby, because my train was leaving 3 hours later, so I had to go to a different place. I found that strage. I guess overall the stay was ok. not bad nothing special.

The only thing I remember is the receptionist not letting me stay after my check out in the lobby, because my train was leaving 3 hours later, so I had to go to a different place. I found that strage. I guess overall the stay was ok. not bad nothing special.

Very good costumer service