The staff members were so helpful and cordial. It was a mom and daughter trip and they made our stay feel unbelievably special. The restaurants are top notch and the food is amazing! If I could I would always bring my family here. The only thing is… nothing against the hotel, but if you are a family that has small children… be mindful of others please and don’t act as if your kids and you own the restaurant. Be respectful of others and keep your kids iPads at no volume. I don’t understand the reason of bringing your small kids if they won’t be part of the family dinner conversation or be there to observe and feel part of quality time.

The staff members were so helpful and cordial. It was a mom and daughter trip and they made our stay feel unbelievably special. The restaurants are top notch and the food is amazing! If I could I would always bring my family here. The only thing is… nothing against the hotel, but if you are a family that has small children… be mindful of others please and don’t act as if your kids and you own the restaurant. Be respectful of others and keep your kids iPads at no volume. I don’t understand the reason of bringing your small kids if they won’t be part of the family dinner conversation or be there to observe and feel part of quality time.

The property is maintained very well but its dated. The service is incredible.

The property is maintained very well but its dated. The service is incredible.

Amazing place and facilities! Check in counter staff could use some help with being more professional but overall staff was amazing.

Amazing place and facilities! Check in counter staff could use some help with being more professional but overall staff was amazing.

nice

nice

Great experience

Great experience

Everything

Everything

This resort was amazing. It has 3 beautiful swimming pools right by the beach. The room was large and spacious. The activities were great as well. Beach volleyball with Carlos and Sherry was awesome ! The whole family also enjoyed the water aerobics, yoga and Pilates! We highly recommend it. It costs a pretty penny, but it’s so worth it. And to top it up, they had an amazing kids club, where our 7 year old spend a good amount of time (at his request) - and it was not all video games and screen time. The dining options were great as well. By far, our favorite was the Mexican restaurant, Frida.

This resort was amazing. It has 3 beautiful swimming pools right by the beach. The room was large and spacious. The activities were great as well. Beach volleyball with Carlos and Sherry was awesome ! The whole family also enjoyed the water aerobics, yoga and Pilates! We highly recommend it. It costs a pretty penny, but it’s so worth it. And to top it up, they had an amazing kids club, where our 7 year old spend a good amount of time (at his request) - and it was not all video games and screen time. The dining options were great as well. By far, our favorite was the Mexican restaurant, Frida.

The resort is absolutely gorgeous. Staff is amazing and so was the food. The activities for the kids were endless. Always something fun for them to do. Will definitely return.

The resort is absolutely gorgeous. Staff is amazing and so was the food. The activities for the kids were endless. Always something fun for them to do. Will definitely return.

Amazing staff, great restaurants. But our room had several issues popping up throughout our stay which maintenance was able to fix. Felt odd that a luxurious resort should have so many in-room issues. Our concierge Dulce was amazing and very helpful throughout our stay in dealing with all the issues

Amazing staff, great restaurants. But our room had several issues popping up throughout our stay which maintenance was able to fix. Felt odd that a luxurious resort should have so many in-room issues. Our concierge Dulce was amazing and very helpful throughout our stay in dealing with all the issues

Excellent food at the restaurants, the views from the rooms are amazing and the staff are extremely friendly and helpful

Excellent food at the restaurants, the views from the rooms are amazing and the staff are extremely friendly and helpful

The resort is beautiful and well laid out with 4 different restaurants. All of the restaurants are nice and have their own vibes. Lucca was our favourite, the truffle mushroom soup is amazing. Checking in with Mario was easy and efficient. He gives you his number so staying in contact with him is very easy. Djego services the pool area and works really hard all day bringing food and drinks. Carlos at beach volleyball was fun to play with. All the hostess ladies at restaurants and the main buffet area were very sweet. Spyder, the magician, is fun to watch and you can find him roaming around the resort. We tried to tip as many people as we could and even the smallest amounts were well received, even the smallest of amounts. Overall, you won’t be disappointed. All of the rooms are nice and spacious they are cleaned well 2x a day. Everyone on the resort is kind and thoughtful, the spa was great, the service and performances were solid. Some things that could have made the experience better- more Spanish/local music. We understand the resort caters to Americans but hearing different covers of the same American songs does not let the beautiful Mexican culture come through. We wanted to immerse ourselves more in the culture. It would be nice if there was more shaded coverage at peak sun hours instead of just umbrellas by the pool (could use more of these). The music at the kids camp section is right behind the adults only area so it’s a bit loud

The resort is beautiful and well laid out with 4 different restaurants. All of the restaurants are nice and have their own vibes. Lucca was our favourite, the truffle mushroom soup is amazing. Checking in with Mario was easy and efficient. He gives you his number so staying in contact with him is very easy. Djego services the pool area and works really hard all day bringing food and drinks. Carlos at beach volleyball was fun to play with. All the hostess ladies at restaurants and the main buffet area were very sweet. Spyder, the magician, is fun to watch and you can find him roaming around the resort. We tried to tip as many people as we could and even the smallest amounts were well received, even the smallest of amounts. Overall, you won’t be disappointed. All of the rooms are nice and spacious they are cleaned well 2x a day. Everyone on the resort is kind and thoughtful, the spa was great, the service and performances were solid. Some things that could have made the experience better- more Spanish/local music. We understand the resort caters to Americans but hearing different covers of the same American songs does not let the beautiful Mexican culture come through. We wanted to immerse ourselves more in the culture. It would be nice if there was more shaded coverage at peak sun hours instead of just umbrellas by the pool (could use more of these). The music at the kids camp section is right behind the adults only area so it’s a bit loud

Without a doubt the best resort in PV. Great restaurants and facilities but the thing that really makes them stand out is the staff and the level of service which is second to none.

Grand Velas always amazes.

Without a doubt the best resort in PV. Great restaurants and facilities but the thing that really makes them stand out is the staff and the level of service which is second to none.

Grand Velas always amazes.

Service was amazing! Beach was great!

Service was amazing! Beach was great!

Food great

One of the best vacations I’ve ever been on! The service is amazing, food is unbelievable and the facility is beautiful! Grand Velas is a must!!!

One of the best vacations I’ve ever been on! The service is amazing, food is unbelievable and the facility is beautiful! Grand Velas is a must!!!

Great service and staff