Wonderful stay loved everything about it. Location good right by the beach 30 min stroll to Albufeira some nice bars nearby. Loved it! Our only regret is we’ve left it 8 years since our last visit!

Hotel more like a 3 star. Room clean but a long distance down up and down a hill to the restaurant. Then faced with numerous steps to the restaurant. Apparently there is another way in but this is not advertised. Paper and plastic cups in restaurant and you are not allowed to take these out of the restaurant. Outside area for entertainment is cold and not inviting. Food okay. Staff unsmiling. Beautiful location by the sea.

Hotel more like a 3 star. Room clean but a long distance down up and down a hill to the restaurant. Then faced with numerous steps to the restaurant. Apparently there is another way in but this is not advertised. Paper and plastic cups in restaurant and you are not allowed to take these out of the restaurant. Outside area for entertainment is cold and not inviting. Food okay. Staff unsmiling. Beautiful location by the sea.

***JUST DON'T DO IT*** We did go out of season and did get a good price on All Inclusive but I did not expect what we got. The hotel grounds are beautiful and gorgeous beachfront location but the rooms are tired (although clean) and don't dare ask for a double bed. Having booked a double room on Expedia I did not expect 2 single beds pushed together and made as 2 singles. Not a major thing but when I had the audacity to contact reception to quey this I was immediately shut down with a passive aggressive; "Not being rude 'Madam', you booked an apartment, you get twin beds. There are no doubles". Then there was the issue with booking for the A La Carte restaurants. These are grim. Plastic chairs under plastic tarpaulin for the 'Mandarin' and 'Mexican'. The food not much better. Having been told they were fully booked (and eventually got booked in) there was barely anyone there and no atmosphere and half hearted service. Drinks are basic. Beer and warm wine in the buffet in plastic cups, the only glass is in the A la Carte's. Even at The Ocean Bar it was plastic cups but the staff down there actually raised a smile and were friendly and made semi-decent cocktails. It is a bland hotel with bland food and no atmosphere. Severely dated with rude and disinterested staff. Maybe it's better in the summer months??? I somehow doubt it. I have travelled alot and can honestly say that this was the poorest customer service and expertise at a hotel that I've ever had.

***JUST DON'T DO IT*** We did go out of season and did get a good price on All Inclusive but I did not expect what we got. The hotel grounds are beautiful and gorgeous beachfront location but the rooms are tired (although clean) and don't dare ask for a double bed. Having booked a double room on Expedia I did not expect 2 single beds pushed together and made as 2 singles. Not a major thing but when I had the audacity to contact reception to quey this I was immediately shut down with a passive aggressive; "Not being rude 'Madam', you booked an apartment, you get twin beds. There are no doubles". Then there was the issue with booking for the A La Carte restaurants. These are grim. Plastic chairs under plastic tarpaulin for the 'Mandarin' and 'Mexican'. The food not much better. Having been told they were fully booked (and eventually got booked in) there was barely anyone there and no atmosphere and half hearted service. Drinks are basic. Beer and warm wine in the buffet in plastic cups, the only glass is in the A la Carte's. Even at The Ocean Bar it was plastic cups but the staff down there actually raised a smile and were friendly and made semi-decent cocktails. It is a bland hotel with bland food and no atmosphere. Severely dated with rude and disinterested staff. Maybe it's better in the summer months??? I somehow doubt it. I have travelled alot and can honestly say that this was the poorest customer service and expertise at a hotel that I've ever had.

excellent location on the beach. Convenient to walk to nearby shopping stores.

excellent location on the beach. Convenient to walk to nearby shopping stores.

Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

Great resort. Nice room and pools. Beside the beach. Good food and friendly staff.

We hotels heart lies in its staff! The hotels area is big and complicated, also it is somehow old and shows basic equipment. There are many employees who maintain the hotel and everybody is helpful and friendly, for instance the ladies at the reception who helped us a lot when we had a problem with our room and the guys at the restaurants & bars. The food at the buffets is good. Fresh salads bar and desserts. If you re going to choose fast food, dont expect much. Same for the wine. In conclusion, it is enjoyable. Has perfect location next to sea. Try to got a room in the backside, where it is calmer. And be good to the staff, they will be good to you.

We hotels heart lies in its staff! The hotels area is big and complicated, also it is somehow old and shows basic equipment. There are many employees who maintain the hotel and everybody is helpful and friendly, for instance the ladies at the reception who helped us a lot when we had a problem with our room and the guys at the restaurants & bars. The food at the buffets is good. Fresh salads bar and desserts. If you re going to choose fast food, dont expect much. Same for the wine. In conclusion, it is enjoyable. Has perfect location next to sea. Try to got a room in the backside, where it is calmer. And be good to the staff, they will be good to you.

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Great choice if you are looking for an all-inclusive. Great selection of food and entertainment options. Close enough to the main streets but far enough away that it isn't loud. I highly recommend checking out Old Town Albufeira as well while you're in town.

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Below average hotel - the “all inclusive” (doesnt even include coffee at the main bar…) is runned down. We were missing towels one day, and had sheets put on that had yellow pee spots. Of all the nice places in Albufeira, would definitely never stay here again. Considering that Muthu seems to be a common hotel here, it really is below average.

Loved it, great for families! Lovely pool and next to the beach!

Loved it, great for families! Lovely pool and next to the beach!

Need to change hotel which was further to the beach and the check was slow they take 20 minutes to find my reservation , the hotel is overflow with british who are drunk all night and scream and fight in the hotel I couldn’t sleep the room are so run down

Need to change hotel which was further to the beach and the check was slow they take 20 minutes to find my reservation , the hotel is overflow with british who are drunk all night and scream and fight in the hotel I couldn’t sleep the room are so run down

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

Awful room next to public toilets. Had to pay to upgrade. Rude and aggressive staff. Disgusting undercooked food

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room. I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.

We booked our hotel and arrived at 830 pm and checked in. Our room had 2 single beds instead of a double size we requested, no towels and then the Air conditioning didn't work. The maintenance worker tried to fix it but gave up and said I can bring you a fan. When we went to the bathroom, there were ants all over in the bathroom. This all took two hours. We tried to contact the manager, The most frustrating part was the manager didn't even bother to come out of her office to speak with us. We were told to sit in the Lobby outside her office. It took us until after 11 pm trying to get the mess fixed and finally get moved to another room. I was really foreword to going to a 4 star hotel and it looked really good when we saw it but it was very disappointing. I think Dr. Mutu had a great vision but the place is sadly lacking. It hardly looked like 4 star inside, needlng maintenance to be kept up at least in section K where we were. We were given the second room we were assured we could stay and check out at 12 noon which was nice because regular check out time was 10:00 Am. But the next morning we we're woken by cleaning staff knocking at 0915 and told it's check out time. I think there is no coordination between the staff. There is lack of maintenance staff. One guy was running around trying to do everything. The staff was carrying towels and sheets in plastic bags. In some areas the staff was using grocery store carts to move stuff.

Disappointed hotel is in bad condition patio furniture swimming pool furniture is in Trash condition people don’t believe in pictures on any website liars liars liars

Disappointed hotel is in bad condition patio furniture swimming pool furniture is in Trash condition people don’t believe in pictures on any website liars liars liars

No parking available onsite. Had to find parking and then pay extra for that. For the number of rooms that the hotel has, they need more parking spots.

No parking available onsite. Had to find parking and then pay extra for that. For the number of rooms that the hotel has, they need more parking spots.

It was not what we expected.

It was not what we expected.

This is a ripoff. The photo are not real. Too expensive and very poor, cheap. I want my money back. Even the guy in the front desk agreed that photos and price were not right. Very disappointed also how Hotels.com handled our problem

The property is advertised lovely, but the room is like a college dorm room in the 70's. There were small flies and mosquitoes dead and alive in the room. The property is in serious need of renovation. The terrace was filthy. There were no towels in the room. Front desk reception wouldn't answer the phone for over an hour. Ended up walking to reception to get them and they said they were 2 busy 2 answer. There was no wifi. Dr. Muthu should be ashamed of him self for allowing this property to be operable. It's not up to standard at all! All of these properties I see his name on in this area and he wont take out the time or money to bring this property up to standard. Another family was upset because their AC wasnt working for 3 days and they were getting bitten by mosquitoes sleeping with their door open because its so hot. People stop staying here and paying to accept these deplorable conditions. The more people keep patronizing he will never fix it! There are better more reasonably priced accommodations in the area. Were at the Auramar Beach Hotel now! What a pleasant difference! For less money! And check out is not 10:00 am!

The property is advertised lovely, but the room is like a college dorm room in the 70's. There were small flies and mosquitoes dead and alive in the room. The property is in serious need of renovation. The terrace was filthy. There were no towels in the room. Front desk reception wouldn't answer the phone for over an hour. Ended up walking to reception to get them and they said they were 2 busy 2 answer. There was no wifi. Dr. Muthu should be ashamed of him self for allowing this property to be operable. It's not up to standard at all! All of these properties I see his name on in this area and he wont take out the time or money to bring this property up to standard. Another family was upset because their AC wasnt working for 3 days and they were getting bitten by mosquitoes sleeping with their door open because its so hot. People stop staying here and paying to accept these deplorable conditions. The more people keep patronizing he will never fix it! There are better more reasonably priced accommodations in the area. Were at the Auramar Beach Hotel now! What a pleasant difference! For less money! And check out is not 10:00 am!