This place is so bad that we left after the first night; we were planning to be there for two weeks. Prefered to pay again than staying there. I'm working with my credit card to get my money back. Horrible place and dishonest management advertising something that is not true.

This place is so bad that we left after the first night; we were planning to be there for two weeks. Prefered to pay again than staying there. I'm working with my credit card to get my money back. Horrible place and dishonest management advertising something that is not true.

THE AIR CONDITIONER WAS VERY NOISY, BUT THE UNIT WAS CLEAN AND TIDY.

THE AIR CONDITIONER WAS VERY NOISY, BUT THE UNIT WAS CLEAN AND TIDY.

Self contain room

Self contain room

This is a no reception venue and need to check in on line if you know how

This is a no reception venue and need to check in on line if you know how

Budget price good, location very convenient, good parking. Old building but comfortable and affordable on low budget.

Budget price good, location very convenient, good parking. Old building but comfortable and affordable on low budget.

Based on many recent 5-star Google reviews, I decided to give Paramount a go. Very impersonal. Door keycodes intermittently work. Curtain doesn’t even cover the window width. Crudely installed in-wall air conditioner blanketed in thick dust and missing filter and cover - which were both left (uncleaned) in kitchen. Plumbing leakage in shower. Internet router with bright lights on bedside table. If this wasn’t bad enough, I revisited the Google reviews, not understanding the 5 star descriptions. I cross matched the 10 most recent reviewer names with names of “virtual assistants” (call centre support workers) - based in the Philippines - who are contracted by the motel owner. Their LinkedIn profiles proved that employees of the company that managed the motel actually generated fake reviews to artificially boost the accommodation rating. The Brisbane motel number and the “hello” email address simply diverts to Cebu in the Philippines. So much for being “consistent, quality and local” [byline of management company Facebook page]! Upon raising all of these issues to the owner of the management company, I was told that my emails would no longer be read and that I had “an axe to grind”. I simply asked for a full refund, nothing more. The matter has been formally lodged with Queensland Dept of Fair Trading.

Based on many recent 5-star Google reviews, I decided to give Paramount a go. Very impersonal. Door keycodes intermittently work. Curtain doesn’t even cover the window width. Crudely installed in-wall air conditioner blanketed in thick dust and missing filter and cover - which were both left (uncleaned) in kitchen. Plumbing leakage in shower. Internet router with bright lights on bedside table. If this wasn’t bad enough, I revisited the Google reviews, not understanding the 5 star descriptions. I cross matched the 10 most recent reviewer names with names of “virtual assistants” (call centre support workers) - based in the Philippines - who are contracted by the motel owner. Their LinkedIn profiles proved that employees of the company that managed the motel actually generated fake reviews to artificially boost the accommodation rating. The Brisbane motel number and the “hello” email address simply diverts to Cebu in the Philippines. So much for being “consistent, quality and local” [byline of management company Facebook page]! Upon raising all of these issues to the owner of the management company, I was told that my emails would no longer be read and that I had “an axe to grind”. I simply asked for a full refund, nothing more. The matter has been formally lodged with Queensland Dept of Fair Trading.

Liked the room and location

No milk supplied for coffee and motel staff unresponsive when I raised this. No shampoo only two conditioners. Such a late check in with no flexibility on check in or check out without huge fees. Bed really uncomfortable as well as pillows

No milk supplied for coffee and motel staff unresponsive when I raised this. No shampoo only two conditioners. Such a late check in with no flexibility on check in or check out without huge fees. Bed really uncomfortable as well as pillows

I found our stay to be satisfactory to our needs. It was central to parts of the city we wished to explore.

I found our stay to be satisfactory to our needs. It was central to parts of the city we wished to explore.

I didn't like the multitude of emails sent post booking. Surely a lot the information provided can be reduce to one email. I also did not like the door lock system. Very difficult to see numbers in low light times of day. Lock also located at my waist level. Had to kneel down low to see relevant numbers to push. Had difficulty providing ID and personal details online. Could not access system as the phone number registered in the system was not current. Had to call up to get assistance. A very stressful and time-wasting process. No formal receipt provided online. The so called receipt provided had minimal information.

I didn't like the multitude of emails sent post booking. Surely a lot the information provided can be reduce to one email. I also did not like the door lock system. Very difficult to see numbers in low light times of day. Lock also located at my waist level. Had to kneel down low to see relevant numbers to push. Had difficulty providing ID and personal details online. Could not access system as the phone number registered in the system was not current. Had to call up to get assistance. A very stressful and time-wasting process. No formal receipt provided online. The so called receipt provided had minimal information.

The stairs were very steep bordering on illegal.No lighting in passageway arrived back 9pm .Car park 20 was being used by some one else worried all night about being in unallocated car park.Light in bathroom just kept flashing when you turned on terrible.Other tennant kept opening and shutting doors all hours of the night.I know this sounds like a whinge but all is true .I am a registered builder the stairs are bordering on dangerous.

The stairs were very steep bordering on illegal.No lighting in passageway arrived back 9pm .Car park 20 was being used by some one else worried all night about being in unallocated car park.Light in bathroom just kept flashing when you turned on terrible.Other tennant kept opening and shutting doors all hours of the night.I know this sounds like a whinge but all is true .I am a registered builder the stairs are bordering on dangerous.

Location good, and, if in a rear room, quiet. We were told "Block P, Apartment 19". There was no marking of any block, and another resident simply said "try room 19". The secure access a good idea, but the height of the lock combined with the small numbers (there were 7 of them) made access fiddly. No marking for a car park for our room number. Only one mug, one glass and one teaspoon in room.

Location good, and, if in a rear room, quiet. We were told "Block P, Apartment 19". There was no marking of any block, and another resident simply said "try room 19". The secure access a good idea, but the height of the lock combined with the small numbers (there were 7 of them) made access fiddly. No marking for a car park for our room number. Only one mug, one glass and one teaspoon in room.

Nice and clean and located in good area as in walking distance to everything

Nice and clean and located in good area as in walking distance to everything

The motel was conveniently situated for what I had to do I didn’t get in until late but everything was straight forward for me too get in the room thank you

The motel was conveniently situated for what I had to do I didn’t get in until late but everything was straight forward for me too get in the room thank you

Enjoyed our stay here after a long drive and being at hospital It was lovely just to pull up and park Make a coffee have a shower and just relax Bed comfortable Clean towels shampoo conditioner body soap Also tea coffee. I did like the fresh cold water available in fridge Close to Princess Alexandra Hospital Would totally recommend

Enjoyed our stay here after a long drive and being at hospital It was lovely just to pull up and park Make a coffee have a shower and just relax Bed comfortable Clean towels shampoo conditioner body soap Also tea coffee. I did like the fresh cold water available in fridge Close to Princess Alexandra Hospital Would totally recommend

Was not a very clean unit . Getting access code to unit was a night mare

Was not a very clean unit . Getting access code to unit was a night mare

Tried to get into room at midnight passcode would not work tried for over half an hour. Could not get any help from motel . Had a guest from downstairs try for me he could not get in. Now, they are trying to say i was putting a passcode in incorrectly, so they dont have to refund me my money. Would never stay here again Disgusted