Mother and daughter visiting the University of East Anglia open day. Fun location with a room overlooking the football pitch, and a short walk into the city centre. Clean, comfortable and quiet. Good find.

Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.

Delightful young lady on reception in the afternoon Made us welcome. Explained how to find lift, and where to find the restaurant. Booked us a taxi for our evening out. She was still on duty when we returned that night, and at breakfast next day. Still friendly and cheerful. Friendly staff on duty in the restaurant at breakfast.

Rooms need updating but comfortable and clean . Staff very nice . Should be free parking

Rooms need updating but comfortable and clean . Staff very nice . Should be free parking

Nice view friendly staff

Room smelt musty and a smell of dog which was not very pleasant. Beds were small doubles. Lots of noise from outside.

Room: Stadium-facing gave us VIP seats to NCFC Women's derby Vs Ipswich. A positively electric game! Clean well sized room for 2 adults and 2 child. Good A/C kept temperature comfortable and cool. Very comfortable beds had both soft and medium pillows to satisfy everyone. Kalina was our housekeeper and she was so lovely and kind & helped us with some extra coffee and biscuits 😊. Bathroom: clean and well maintained. Be mindful to follow the instructions for bath mat and shower door so you don't slip when exiting. Hotel: Staff by far was the highlight of the stay. We had brilliant interactions with everyone we met starting with arrival when Monica and Tatyana greeted us with big smiles and hospitality. We got to know Connor and Cezary and chatted about local activities/ places to dine / beaches to go to. We had very special chats with Bill (on hotel management) who went above and beyond to make our stay special and ensuring we have a great holiday. Thank you, Bill 🙂! Location: an easy 8-min walk to rail station & 25-min walk into city centre. Major shopping area 4-min walk from hotel including a large Morrisons and Starbucks. If you're visiting Norwich - don't waste time or money on other hotels. This is a clear winner. Thank you 😊 for a brilliant and relaxing few days -- we will return!

Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.

Excellent all round

Excellent all round

Nothing wrong with the room in terms of cleanliness or things working but we ordered a cot and it came without a mattress so it was just bare panels at the bottom. My toddler slept in bed with me as a result. Breakfast room was outrageously hot.

Bit away from city centre but calm and quiet.

Bit away from city centre but calm and quiet.

We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.

We stayed for one night whilst visiting Norwich. The location of the hotel was good, being close to the city centre. Unfortunately the rooms feel tired & the hotel decor once away from the Ground floor feels 20+ years old. Functional would be the word I would use. In addition we had a toilet that wouldn't flush.

we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.

we stayed here for a short stay visiting family in Norwich. right from when we first arrived it was clean and staff friendly and helpful. the lifts were quick and we never had to wait for long. The breakfast which was included in cost of stay was lovely and fresh and a variety of cooked and continental breakfast options available. very friendly atmosphere at this hotel. Rooms were clean and comfortable, shower in bathroom was efficient and not fixed head shower like most hotels. Bath seemed very long! altogether a pleasant stay near the centre of Norwich which was close by Morrisons and Riverside entertainment complex (a 3 minute walk). Very near train station too where we caught a bus into the city centre. Lovely stay.

The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.

The stay was fine but there was an unpleasant smell when we first opened the door into the en-suite bathroom. The sink in the shower gurgled from time to time. The drain would seem to need attention.

We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.

We enjoyed our stay although we were not happy with the limited dinner options which was included in our booking.

Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work

Very nice staff and a good location for town and football club. Rooms a bit dated UBS sockets do not work

The hotel was lovely to stay at. Would probably stay there again in the future.

The hotel was lovely to stay at. Would probably stay there again in the future.

The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.

The hotel is reasonably well located. 15 minutes walk from the old city center. The staff is great always ready to help. The room was large enough but the infrastructure is a bit old. The loo had some problems with the amount of running water to clean itself mostly due to the infrastructure is rather old. It lacks charging points for digital phones and computers. However the hotel is fine and good value for money.

Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice

Really up to date public areas. Requested a fridge for our room and staff were so helpful. Pillows weren’t the best, but the room and facilities amazing. I’m a coeliac but ate dinner in their restaurant the 2nd night and really good. The chef came out to speak with me personally and dinner was good, very expensive but nice

Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.

Great stay however no charging points in room for phones / laptop. No hot water in bathroom sink but bath water was hot. Slightly dated but very clean.