A false fire alarm went off at 3.30 AM!! The last time I stayed at this hotel the fire alarm was going off every 5 to ten minutes in the afternoon. The hotel seriously needs to sort this out.

The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

The location was perfect for a short to Rock City but hotel is far from perfect. Advertised as having a restaurant ... it does not. Car park only has 11 spaces. Rooms were very noisy. Fire alarm went of 3 times durinng the night and lift packed up.Arrived home totally shattered after a 2 night stay here.

Lovely place, great location. Thermostat said 17 but in night was red hot. Comfy bed nice facilities

Lovely place, great location. Thermostat said 17 but in night was red hot. Comfy bed nice facilities

I chose this hotel as it was reasonably priced and had air conditioning. However there was no aircon in the room. I thought it was broken but when i informed the reception i was told that the system had been turned from aircon to heating. This caused a very uncomfortable nights sleep.

I chose this hotel as it was reasonably priced and had air conditioning. However there was no aircon in the room. I thought it was broken but when i informed the reception i was told that the system had been turned from aircon to heating. This caused a very uncomfortable nights sleep.

Best western brilliant in nottingham

We had a great stay in the Best Western Plus Nottingham City Centre hotel. It doesn't look particularly special from the outside but inside we had a warm welcome in a large comfortable lobby. Our room was large with all facilities you could want. The bed was very comfortable anf the ensuite was equally spacious with a large walk in shower, one of the best I've come across. The breakfast is part of the room price and is self service and good. The staff wete friendly and helpful. I would recommend thos hotel.

We had a great stay in the Best Western Plus Nottingham City Centre hotel. It doesn't look particularly special from the outside but inside we had a warm welcome in a large comfortable lobby. Our room was large with all facilities you could want. The bed was very comfortable anf the ensuite was equally spacious with a large walk in shower, one of the best I've come across. The breakfast is part of the room price and is self service and good. The staff wete friendly and helpful. I would recommend thos hotel.

Overpriced, basic room, dirty windows and poor selection of condiments

Overpriced, basic room, dirty windows and poor selection of condiments

The room was clean and comfortable. The staff pleasant but there were no options other than to climb steps to reception restaurant and bar and my elderly mother had difficulty. Also I wasn’t advised about the parking . The breakfast was not great either

The room was clean and comfortable. The staff pleasant but there were no options other than to climb steps to reception restaurant and bar and my elderly mother had difficulty. Also I wasn’t advised about the parking . The breakfast was not great either

Mattress was poor & AC sound was very high

Mattress was poor & AC sound was very high

Rough and ready

Rough and ready

The staff were extremely friendly and helpful. The room was well maintained and very comfortable. Only one issue. The noisy air circulation system which had no controls available. Not conducive to a good nights sleep. This was the only reason the hotel didn't get 5 stars all round.

The staff were extremely friendly and helpful. The room was well maintained and very comfortable. Only one issue. The noisy air circulation system which had no controls available. Not conducive to a good nights sleep. This was the only reason the hotel didn't get 5 stars all round.

It is really comfortable in the room, and smells nice in reception entrance, but being a wheelchair user I had to go through the back and up a slight slope to get into reception. The ramp to then get down is really small so my chair didn’t quite fit, the lifts are also really small. The chair just fitted in and my partner had to leave the bags on top of me so he fitted in too. Apart from that it’s really good.

It is really comfortable in the room, and smells nice in reception entrance, but being a wheelchair user I had to go through the back and up a slight slope to get into reception. The ramp to then get down is really small so my chair didn’t quite fit, the lifts are also really small. The chair just fitted in and my partner had to leave the bags on top of me so he fitted in too. Apart from that it’s really good.

Great locations with parking available

Great locations with parking available

The property could use a little update ..But the staff at this hotel are amazing so friendly and helpful they made our stay so nice

The property could use a little update ..But the staff at this hotel are amazing so friendly and helpful they made our stay so nice

I was disappointed by the room. The beds were uncomfortable and so were the pillows. The windows were not closing properly so we had air coming in and lots of noise. The sheets were tired and some had stains. The bathroom was nice and clean but the door would really use some repares. It was really not the kind of room I was expected from a supposed 4 stars hotel. It was a 2, 3 at most stars hoetl for me. As for the breakfast, it was nice but again not worth 4 stars at all. In the end, the staff was the only thing that saved the night. To them, I say thanks again.

I was disappointed by the room. The beds were uncomfortable and so were the pillows. The windows were not closing properly so we had air coming in and lots of noise. The sheets were tired and some had stains. The bathroom was nice and clean but the door would really use some repares. It was really not the kind of room I was expected from a supposed 4 stars hotel. It was a 2, 3 at most stars hoetl for me. As for the breakfast, it was nice but again not worth 4 stars at all. In the end, the staff was the only thing that saved the night. To them, I say thanks again.

Good sized room, very comfortable bed, only bad point was some noise from the water system.

Good sized room, very comfortable bed, only bad point was some noise from the water system.

Lovely hotel,great location. Only issue was the parking. Had to park quite abit away

Lovely hotel,great location. Only issue was the parking. Had to park quite abit away