Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.

Our first bedroom was moldy and dirty. The bathroom was very small and smell moldy, the shower was clogged, the small fridge was not working and the room looked dirty. They moved us to another room which was in better condition, but the bed was uncomfortable and made a lot of noise, they did not provide us with a cover at first. The safe did not work. The room was by the street and we could hear every car going by. The water in the shower went from hot to cold and it was difficult to keep it at a warm temperature. The breakfast was good and the server at the breakfast was very polite. The desk attendant that was there in the evenings was kind of rude and looked annoyed when we asked to change rooms and when we moved to the other room, we asked for a blanket and a pillow, and he looked annoyed. The day desk lady was very polite and so was the overnight desk gentleman when we checked out.

I love older hotels so I quite enjoyed this little gem. It is a little rundown. But it is being updated. Our junior suite was comfortable. I loved that the host/receptionist walked us up to our room. The hotel is quite cozy. We enjoyed breakfast in the restaurant and it was enjoyable. Very tasty. Outside there is tons going on. And right near Malécon. The only downside was not flushing toilet paper down the toilet. I imagine because the plumbing is older. But I will definitely stay again.

I love older hotels so I quite enjoyed this little gem. It is a little rundown. But it is being updated. Our junior suite was comfortable. I loved that the host/receptionist walked us up to our room. The hotel is quite cozy. We enjoyed breakfast in the restaurant and it was enjoyable. Very tasty. Outside there is tons going on. And right near Malécon. The only downside was not flushing toilet paper down the toilet. I imagine because the plumbing is older. But I will definitely stay again.

Great location Great staff clean quiet

Safe, cleanliness, the staffed are phenomenal.

Safe, cleanliness, the staffed are phenomenal.

Very good and quiet area and cool. Near the beach

Very good and quiet area and cool. Near the beach

AC units doesn’t work right.

AC units doesn’t work right.

The worst hotel in the Dominican Republic it was unsafe it was unclean. They double charged me. They refused to assist the plumbing. The few was of a barking dog and a woman hanging clothes. It was unsafe no hot water televisions dysfunction and when I asked for just a safe room, they made me pay extra.

The worst hotel in the Dominican Republic it was unsafe it was unclean. They double charged me. They refused to assist the plumbing. The few was of a barking dog and a woman hanging clothes. It was unsafe no hot water televisions dysfunction and when I asked for just a safe room, they made me pay extra.

No good

No good

the breakfast buffer is amazing.

the breakfast buffer is amazing.

Clean/professional helpful staff

Clean/professional helpful staff

Great staff super friendly and helpful. A dedicated team that’s committed to providing excellent customer service. Thanks again

Great staff super friendly and helpful. A dedicated team that’s committed to providing excellent customer service. Thanks again

Upon arrival, the lobby of the hotel was nice which made us think we had chosen the right hotel for our stay. However, once we were shown our room, we had to change immediately due to drain flies everywhere in the room. The young man at the front desk accommodated this switch to what was hopefully a better room however the issue of the drain flies was still present as well as roaches, drain worms, and centipedes. Not only were we plagued with insects but we were not given soap replacements after the first night (luckily there was a supermarket close by for us to purchase things that were lacking from the hotel) and had to continuously ask for towels. PS. The customer service received from the 3 males at the front desk was exceptional. They were always more than willing to assist. The bathroom sink didn't work properly and only the hot water side worked which made it nearly impossible to use. The bathroom overall definitely NEEDS an upgrade. We are grateful to the three young men at the front desk who helped to make our stay tolerable.

Upon arrival, the lobby of the hotel was nice which made us think we had chosen the right hotel for our stay. However, once we were shown our room, we had to change immediately due to drain flies everywhere in the room. The young man at the front desk accommodated this switch to what was hopefully a better room however the issue of the drain flies was still present as well as roaches, drain worms, and centipedes. Not only were we plagued with insects but we were not given soap replacements after the first night (luckily there was a supermarket close by for us to purchase things that were lacking from the hotel) and had to continuously ask for towels. PS. The customer service received from the 3 males at the front desk was exceptional. They were always more than willing to assist. The bathroom sink didn't work properly and only the hot water side worked which made it nearly impossible to use. The bathroom overall definitely NEEDS an upgrade. We are grateful to the three young men at the front desk who helped to make our stay tolerable.

Great hotel

Great hotel

It was Great the staff was ourteus. The breakfast was great,all you can eat'

It was Great the staff was ourteus. The breakfast was great,all you can eat'

The worst stay I have ever had. They took advantage of my partner and refused to let them leave unless they paid 70.00 for a small stain on sheets that they cleaned. Had to ask for towels not once but 5 times. Building was not accessible and there was nothing like a “beach view”. All you saw were concrete buildings. Definitely do not go here if you are black, queer and/or femme. Should be closed down like yesterday.

The worst stay I have ever had. They took advantage of my partner and refused to let them leave unless they paid 70.00 for a small stain on sheets that they cleaned. Had to ask for towels not once but 5 times. Building was not accessible and there was nothing like a “beach view”. All you saw were concrete buildings. Definitely do not go here if you are black, queer and/or femme. Should be closed down like yesterday.

Great place it is 5 stars ⭐️

Great place it is 5 stars ⭐️

Its accesibility and closeness to the sea. Good staff.