Clean, not trashed. Worth the extra 25 or so to get into this tier of hotel.

Clean, not trashed. Worth the extra 25 or so to get into this tier of hotel.

All was excellent except pool was ice cold and couldn’t swim

Staff was very nice! Lobby clean. Room had long black hairs in the bed and bathroom. Bugs in the bathroom sink. Bed bug found on the bed.

Very comfortable, clean, good breakfasts, within easy walking distance to restaurants. Staff was VERY kind and pleasant! I enjoed my stay very much!

We went to a concert at Riverbend. The hotel was close and very nice.. i will be back if there is another concert i attend.

We went to a concert at Riverbend. The hotel was close and very nice.. i will be back if there is another concert i attend.

It was OK for one night but we were really looking forward to it, only to have our hot tub leak.

It was OK for one night but we were really looking forward to it, only to have our hot tub leak.

Friendly, clean

Friendly, clean

Clean and comfy room, friendly staff, delicious breakfast and my grandson had a blast in the pool!! Great experience!

Clean and comfy room, friendly staff, delicious breakfast and my grandson had a blast in the pool!! Great experience!

I actually was not able to make my stay because my car broke down. It was just a one night stay for a concert but when I called to explain my situation, I was met with a very rude attitude and was cut off several times when I tried to talk. I wasnt even asking for my full refund, but the person on the other end of the phone wouldnt even give me an opportunity. I even offered to fax or email them the paperwork showing that my car had been put in the shop. It had three separate leaks and needed a new water pump. I am someone who hardly EVER misses my planned trips. I was very disappointed with the customer service and the way the situation was handled.

Great stay. Easy check in, clean rooms. They seem newly renovated. We will definitely stay here again when we're in the area.

I actually was not able to make my stay because my car broke down. It was just a one night stay for a concert but when I called to explain my situation, I was met with a very rude attitude and was cut off several times when I tried to talk. I wasnt even asking for my full refund, but the person on the other end of the phone wouldnt even give me an opportunity. I even offered to fax or email them the paperwork showing that my car had been put in the shop. It had three separate leaks and needed a new water pump. I am someone who hardly EVER misses my planned trips. I was very disappointed with the customer service and the way the situation was handled.

Great stay. Easy check in, clean rooms. They seem newly renovated. We will definitely stay here again when we're in the area.

Check-in was 3:00. We tried to get in early but the room wasn’t ready. We came back at 3:10 and they said it still wasn’t ready. After waiting about 5 minutes, the manager said it was a mixup with the computer and room was ready. The room was clean. The shower had shampoo and conditioner but only the small bar soaps for body wash. There were four pillows on our king-sized bed. They were all soft and small. The location was close to Riverbend, which is why we chose it. It was a 10-15 minute drive. The service counter didn’t give very good food recommendations, but maybe there isn’t a lot around? We ate at Longneck’s which wasn’t that great and couldn’t find any late night pizza. Overall, it was a good stay, but the minor details may be helpful for others.

If you’re just looking for a good place to sleep it’s great and close to River Bend concert center

If you’re just looking for a good place to sleep it’s great and close to River Bend concert center

Check-in was 3:00. We tried to get in early but the room wasn’t ready. We came back at 3:10 and they said it still wasn’t ready. After waiting about 5 minutes, the manager said it was a mixup with the computer and room was ready. The room was clean. The shower had shampoo and conditioner but only the small bar soaps for body wash. There were four pillows on our king-sized bed. They were all soft and small. The location was close to Riverbend, which is why we chose it. It was a 10-15 minute drive. The service counter didn’t give very good food recommendations, but maybe there isn’t a lot around? We ate at Longneck’s which wasn’t that great and couldn’t find any late night pizza. Overall, it was a good stay, but the minor details may be helpful for others.

Great room. Clean and tidy. Slept great

Mid grade. Rooms lack luster and comfort. Mediocre stay.

Mid grade. Rooms lack luster and comfort. Mediocre stay.

Great room. Clean and tidy. Slept great

Nice place n very good breakfast

Nice place n very good breakfast

The area was safe, quiet, had easy parking on the premises and conveniently located close to the establishment I went to.

The area was safe, quiet, had easy parking on the premises and conveniently located close to the establishment I went to.

Had to call the COPS at 3AM to break up a 2 hour SUPER loud patio party going on under our 2nd floor windows and the smell of w**d from the group of 6-10 people was permeating our room... smoke free facility, yeah right. Did not feel at ease due to all the shouting and carrying on, kids were scared wide awake. Front desk did nothing after noise complaints (but they were already aware as the patio is right across from the lobby). Terrible, no sleep, no apologies, would never recommend this hotel due to lack of commitment to policy or decency.

Had to call the COPS at 3AM to break up a 2 hour SUPER loud patio party going on under our 2nd floor windows and the smell of w**d from the group of 6-10 people was permeating our room... smoke free facility, yeah right. Did not feel at ease due to all the shouting and carrying on, kids were scared wide awake. Front desk did nothing after noise complaints (but they were already aware as the patio is right across from the lobby). Terrible, no sleep, no apologies, would never recommend this hotel due to lack of commitment to policy or decency.

Great stay room was clean. Really loved the lemon water in the lobby and it was close to some dining options.