Great place with great staff. The first day we had no hot water, but we were promptly assigned to another room. Beware that Hacienda del Lago is not an hacienda and it is not on the lake. It is house in the town one block off the lake, and you can peek to the lake only from the corridor that access the few rooms on second floor.

I recently had the pleasure of staying at La hacienda Del lago hotels during a weekend getaway, and I must say it exceeded all my expectations. From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. The room was immaculate and exuded a sense of luxury and comfort. The attention to detail in the room's design and amenities truly made my stay memorable. The bed was exceptionally comfortable, and the view from the room was breathtaking. The hotel's facilities were outstanding. I particularly enjoyed The pool area was a relaxing oasis, and I appreciated the opportunity to unwind and soak up the sun. The hotel's central location made it convenient to explore the city's attractions and dining options. Additionally, the concierge provided excellent recommendations for local restaurants and helped arrange transportation for sightseeing tours. I must commend the staff for their exceptional service throughout my stay. Every team member I encountered was friendly, attentive, and went out of their way to ensure that I had a memorable experience. Special thanks to the chef for their outstanding hospitality and personalized care.

I recently had the pleasure of staying at La hacienda Del lago hotels during a weekend getaway, and I must say it exceeded all my expectations. From the moment I arrived, I was impressed by the warm welcome and exceptional service provided by the staff. The room was immaculate and exuded a sense of luxury and comfort. The attention to detail in the room's design and amenities truly made my stay memorable. The bed was exceptionally comfortable, and the view from the room was breathtaking. The hotel's facilities were outstanding. I particularly enjoyed The pool area was a relaxing oasis, and I appreciated the opportunity to unwind and soak up the sun. The hotel's central location made it convenient to explore the city's attractions and dining options. Additionally, the concierge provided excellent recommendations for local restaurants and helped arrange transportation for sightseeing tours. I must commend the staff for their exceptional service throughout my stay. Every team member I encountered was friendly, attentive, and went out of their way to ensure that I had a memorable experience. Special thanks to the chef for their outstanding hospitality and personalized care.

Overall the room we stayed in needs more upkeep, like faucet fixtures, furniture upgraded lighting.

Overall the room we stayed in needs more upkeep, like faucet fixtures, furniture upgraded lighting.

It is a bit run down and they need to be more consistent with the hours of their restaurant, but all in all a nice stay.

It is a bit run down and they need to be more consistent with the hours of their restaurant, but all in all a nice stay.

Great hotel to stay at!!!! Bar none

Great hotel to stay at!!!! Bar none

The property was very relaxing and tranquil but very conveniently located near the Malecon,restaurants and shops. We were very impressed with the staff and service. Will definitely be returning on our next stay in Ajijic!

The property was very relaxing and tranquil but very conveniently located near the Malecon,restaurants and shops. We were very impressed with the staff and service. Will definitely be returning on our next stay in Ajijic!

Staff unhelpful, old food. I got sick after I ate there.

Staff unhelpful, old food. I got sick after I ate there.

Peaceful and quiet. Good breakfasts and very nice staff.

Peaceful and quiet. Good breakfasts and very nice staff.

The staff service was very friendly and helpful and the place very beautiful

The staff service was very friendly and helpful and the place very beautiful

Service was excellent, food was delicious. Location is convenient, walkable and close to the lake. Garden and amenities are very well kept.

Service was excellent, food was delicious. Location is convenient, walkable and close to the lake. Garden and amenities are very well kept.

The hotel was close to all the restaurants and shopping that Ajijic centro village has to offer. And the staff was excellent at welcoming us back after a day on the town with refreshments from the bar and delicious food from the restaurant. We also loved being a minutes walk to the beautiful malecón and lake Chapala.

Staff, especially Diego and Carmen, were wonderful. The room was comfortable and beds were too. Room service and restaurant had limited selections but the town center was a kilometer walk along the lakeside

Staff, especially Diego and Carmen, were wonderful. The room was comfortable and beds were too. Room service and restaurant had limited selections but the town center was a kilometer walk along the lakeside

Very nice room, not luxurious but very nice. The staff accommodates English language speakers. Bed is great and staff will bring anything you request. I found Diego, the manager to be extremely helpful

Very nice room, not luxurious but very nice. The staff accommodates English language speakers. Bed is great and staff will bring anything you request. I found Diego, the manager to be extremely helpful

Overall a great place for a break and to explore Ajijic. Great staff and service. An older in-town facility with considerable differences between the rooms and amentities (sizes, a/c, cable TV service, etc.). Smaller bar and restaurant with ample offerings. Great location and remarkably quiet despite the in-town neighborhood setting.

Overall a great place for a break and to explore Ajijic. Great staff and service. An older in-town facility with considerable differences between the rooms and amentities (sizes, a/c, cable TV service, etc.). Smaller bar and restaurant with ample offerings. Great location and remarkably quiet despite the in-town neighborhood setting.

Breakfast is fruit, bread/jelly and coffee. Omelet can be ordered for a nominal fee.

Breakfast is fruit, bread/jelly and coffee. Omelet can be ordered for a nominal fee.

Overall we had a great stay and the personnel was really professional. The only thing to improve will be the free breakfast which does not wow you. Amazing location for an early morning walk by the Malecon where you can enjoy bird watching to its best!

Overall we had a great stay and the personnel was really professional. The only thing to improve will be the free breakfast which does not wow you. Amazing location for an early morning walk by the Malecon where you can enjoy bird watching to its best!

This was a pleasant surprise.. Very nice property... Been coming to Ajijic for 12 years and stay at different places.. Will come back and stay here.The price was great and the food terrific and the staff very friendly and nice... Only was NOT air conditioned.. One may not necessarily have to have it but being Houston,, it is a must.. but I think we would stay here again.

This was a pleasant surprise.. Very nice property... Been coming to Ajijic for 12 years and stay at different places.. Will come back and stay here.The price was great and the food terrific and the staff very friendly and nice... Only was NOT air conditioned.. One may not necessarily have to have it but being Houston,, it is a must.. but I think we would stay here again.