Loved this hotel. We are a family of six with four young children. The hotel is perfectly located with a gorgeous rooftop swimming pool. Having walked everywhere in the city I would say it is positioned in the most loveliest part. The breakfast was a gorgeous buffet that suited all tastes and the serving staff were lovely. I would say it was the best hotel in central Cadiz.

Loved this hotel. We are a family of six with four young children. The hotel is perfectly located with a gorgeous rooftop swimming pool. Having walked everywhere in the city I would say it is positioned in the most loveliest part. The breakfast was a gorgeous buffet that suited all tastes and the serving staff were lovely. I would say it was the best hotel in central Cadiz.

I like this hotel my only disappointment was there was no parking lot very had to find parking

I like this hotel my only disappointment was there was no parking lot very had to find parking

The stuff members front the desk don’t know how to handle any problem. They are rude and disrespectful!

The stuff members front the desk don’t know how to handle any problem. They are rude and disrespectful!

The hotel leaves much room for improvement. The service is poor, the staff are not cordial, and super inflexible. I come to Cádiz every month for business, and this time I needed to change my trip by one day because the operation was delayed. The hotel refused, I paid for a night without being there, and I could not stay an extra day. Due to the hotel's policy of not shifting a simple reservation by ONE day, the hotel not only loses a customer, but also several colleagues of mine who will attend in Cadiz and will certainly receive a negative recommendation. A lack of courtesy, sensitivity, professionalism, and sense of fairness. I hope the €150 you gained at my expense was worth it. Besides that, the hotel structure is old, with only one very slow elevator, the bathroom is poorly designed and doesn't even have a glass shower door, but rather dirty and yellowed curtains. There is a pillar between the toilet and the bidet, no cabinet under the sink. A horror show. As for the gym, it’s not even worth mentioning. It has a treadmill, a broken elliptical machine, stationary bikes, and a bench: absolutely no dumbbells, not even a mat for stretching. Lastly, the garage looks like something out of a horror movie. The entrance is through a super tight car elevator, and the garage has no ventilation at all. They could easily rename the garage to a sauna. Summary: I do not recommend this place. This dump couldn't even be classified as a 3-star hotel, let alone 4.

The hotel leaves much room for improvement. The service is poor, the staff are not cordial, and super inflexible. I come to Cádiz every month for business, and this time I needed to change my trip by one day because the operation was delayed. The hotel refused, I paid for a night without being there, and I could not stay an extra day. Due to the hotel's policy of not shifting a simple reservation by ONE day, the hotel not only loses a customer, but also several colleagues of mine who will attend in Cadiz and will certainly receive a negative recommendation. A lack of courtesy, sensitivity, professionalism, and sense of fairness. I hope the €150 you gained at my expense was worth it. Besides that, the hotel structure is old, with only one very slow elevator, the bathroom is poorly designed and doesn't even have a glass shower door, but rather dirty and yellowed curtains. There is a pillar between the toilet and the bidet, no cabinet under the sink. A horror show. As for the gym, it’s not even worth mentioning. It has a treadmill, a broken elliptical machine, stationary bikes, and a bench: absolutely no dumbbells, not even a mat for stretching. Lastly, the garage looks like something out of a horror movie. The entrance is through a super tight car elevator, and the garage has no ventilation at all. They could easily rename the garage to a sauna. Summary: I do not recommend this place. This dump couldn't even be classified as a 3-star hotel, let alone 4.

Staff helpful and friendly. Perfect location in Cadíz. Rooms are a little outdated but pretty clean and extremely spacious. Need new pillows.

Staff helpful and friendly. Perfect location in Cadíz. Rooms are a little outdated but pretty clean and extremely spacious. Need new pillows.

Be very careful about reception staff upselling your room to a superior room. If no superior rooms are available they will allocate a family room which has none if the benefits of a superior room and claim it is superior to a double room when you complain. Do not be fooled!

Be very careful about reception staff upselling your room to a superior room. If no superior rooms are available they will allocate a family room which has none if the benefits of a superior room and claim it is superior to a double room when you complain. Do not be fooled!

Very run down hotel, elevators extremely dirty, TV in the room not working, receptionist was probably eating something and grabbed our pasaports with greasy hands. I needed to disinfect them! It was not worth 120 USD a night.

Very run down hotel, elevators extremely dirty, TV in the room not working, receptionist was probably eating something and grabbed our pasaports with greasy hands. I needed to disinfect them! It was not worth 120 USD a night.

Charming lobby and perfect location for exploring Cádiz, but a word of caution for those arriving by car--the parking garage was terribly communicated to us regarding how to arrive (and we do speak castellano, and this was during Carnival which made the need for specificity even greater!). And the parking access is not for those with claustrophobia issues--a tight turn gets you into a cramped car elevator taking you underground. Staff was friendly and we would definitely recommend the hotel.

Charming lobby and perfect location for exploring Cádiz, but a word of caution for those arriving by car--the parking garage was terribly communicated to us regarding how to arrive (and we do speak castellano, and this was during Carnival which made the need for specificity even greater!). And the parking access is not for those with claustrophobia issues--a tight turn gets you into a cramped car elevator taking you underground. Staff was friendly and we would definitely recommend the hotel.

Very close to main city attractions. Quiet and comfortable. Friendly staff.

Very close to main city attractions. Quiet and comfortable. Friendly staff.

The location of the Hotel is excellent. The rooms are spotless and well maintained. Our one criticism is that the breakfast is poorly organised. i.e the butter and jam should be next to the bread, the 'hot food' area should be signposted as it is tucked away from the main breakfast area. We had booked 3 breakfasts not realising that on the weekend it started later. Due to our early departure time on the Sunday we were not able to have a breakfast. Our request for a refund was refused and instead we were offered a picnic at 07.30 am which was certainly very poor value for the money the breakfast had cost.

The location of the Hotel is excellent. The rooms are spotless and well maintained. Our one criticism is that the breakfast is poorly organised. i.e the butter and jam should be next to the bread, the 'hot food' area should be signposted as it is tucked away from the main breakfast area. We had booked 3 breakfasts not realising that on the weekend it started later. Due to our early departure time on the Sunday we were not able to have a breakfast. Our request for a refund was refused and instead we were offered a picnic at 07.30 am which was certainly very poor value for the money the breakfast had cost.

Great location, valuable garage availability

Great location, valuable garage availability

Very disappointed that the pool was a) not open and b) did not look at all like the photos on the hotel website - in fact, the area with the sun loungers was grim. The beige sun loungers need attention, as does the artificial grass and the general area. However, the spa facilities are excellent, if a little pricey, although it is 2 for 1 if you are staying at the hotel. The restaurant is more like the cafeteria - nice staff, limited offering, lacks ambience. Location is good, lots of bars and restaurants around and easily walkable. Room was basic but clean and acceptable.

Very disappointed that the pool was a) not open and b) did not look at all like the photos on the hotel website - in fact, the area with the sun loungers was grim. The beige sun loungers need attention, as does the artificial grass and the general area. However, the spa facilities are excellent, if a little pricey, although it is 2 for 1 if you are staying at the hotel. The restaurant is more like the cafeteria - nice staff, limited offering, lacks ambience. Location is good, lots of bars and restaurants around and easily walkable. Room was basic but clean and acceptable.

The staff were all amazing! First time using a car elevator to park under the hotel!! So easy and convenient, especially since we were in Old Town!

The staff were all amazing! First time using a car elevator to park under the hotel!! So easy and convenient, especially since we were in Old Town!

Great location in old town Cadiz. All of Old Town is walkable and this hotel is about a 7 minute walk to the cathedral. Front desk staff speak English and are helpful. We didn’t get the included breakfast but looked like a big spread. Do note you can get tostada (toast with ham and tomato) and coffee for about 3 euro at many cafes nearby. We had two connecting rooms for our family of 5. Our only complaint was no temperature control in the rooms and they had the heat on at end of March because 60s is cold for them. Our rooms got to 85 degrees the first night and we roasted but they were able to turn off the heat altogether and it was perfect thereafter. Rooms are fairly basic but size was good.

Great location in old town Cadiz. All of Old Town is walkable and this hotel is about a 7 minute walk to the cathedral. Front desk staff speak English and are helpful. We didn’t get the included breakfast but looked like a big spread. Do note you can get tostada (toast with ham and tomato) and coffee for about 3 euro at many cafes nearby. We had two connecting rooms for our family of 5. Our only complaint was no temperature control in the rooms and they had the heat on at end of March because 60s is cold for them. Our rooms got to 85 degrees the first night and we roasted but they were able to turn off the heat altogether and it was perfect thereafter. Rooms are fairly basic but size was good.

Enormous room with an enormous bed. Everything very clean. The look and feel is very nineties but no wear and tear. Everything within walking distance. The public parking and the old city center.

Enormous room with an enormous bed. Everything very clean. The look and feel is very nineties but no wear and tear. Everything within walking distance. The public parking and the old city center.

Very good, classic hotel, great breakfast, big room, great location, very very nice staff.

Very good, classic hotel, great breakfast, big room, great location, very very nice staff.