Great location. Twin room was spacious and comfortable. Very quiet. Supermarket, shops , bars very close. Ice machine,vending machines, washing machines .Excellent stay! On limousine bus route - highly recommended to make journey from airport easy!

Good service. English speaking front desk. luggage storage prior to check in time. QR code to check in via kiosk at 3pm. Good location to Shinjuku station and Bus terminal. In fact very convenient to use expressway bus than to navigate thru the complicated Shinjuku station exits. Family mart and Macdonalds are nearby. Lots of room amenities for self service at lobby, including face mask and skin care products. Luggage weighing machine is at lobby. H/e room size & toilet is small. If you are out the whole day, no issue. Will choose this hotel if I visit Tokyo again.

My first stay was with a family of two adults and one infant. This time, we traveled as two adults and two children, which required booking two rooms. Unfortunately, the hotel does not offer connecting rooms, but we were provided with rooms next to each other, which was convenient. What I love most about this hotel is its excellent location near Shinjuku and the fantastic breakfast buffet spread. However, the rooms are quite small—even for one adult and one child—leaving little space for luggage. A helpful workaround is to store luggage under the bed.

Great stay

Great and spacious hotel

Cold unfriendly staff.

"Self check in" was fairly simple once i was assisted by staff. Location was pretty good for our needs with train station, convenience store & McDonalds steps away. Hotel was clean and well maintained. Hotel room was fairly small but thats as expected. Husband and i were in a Semi-Double Room and bed up against a wall which was a bit difficult to climb in/out. Bed was on the firmer side, so were the pillows but bedding was comfortable. Combo Washer/Dryer units were on every (or almost every) floor. Some accepted Suica card for payment or great way to get rid of excess coin! (Drying will take multiple cycles) Progress of wash or unit availability can be found on TV in room. Hotel is on the Airport Limousine Bus route and very easy to book return onsite. In the case of a later flight, hotel staff will hold your suitcases after checkout. There was always a security guard/hotel staff manned out front which was comforting, but we never felt the area to be unsafe.

Hotel is clean. Need to work on the check in process as guests have to wait. Front desk staff need to work on being courteous to their guests. Staff are a bit rude when asked questions.