Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.

Good size room and beds.No wifi in room-available in reception

Very comfortable stay, very good service and helpful staff. No wifi in room and not close to the city center, but if you are taking the buses at Shell Ultra City, it's literally 2 minutes away.

Nice hotel for the price but not the best location. Service is good but not more than that.

The amenities and the staff were pleasant, also the view was spectacular

We stayed 3 nights. Nice restaurant. Wide variety of courses. Great breakfast. Wouldn't recommend the steak. Short drive to the beaches and shops. Relaxing. Struggled with too many steps up and down (only downer). Very helpful staff especially during the load shedding! Enjoyed great swims before breakfast.

Nice and clean rooms though not huge. Perfect for 2 people but we had our 2 small kids with us in the room sharing the sofa bed which was quite noisy when they moved. Bed was not made up on arrival so had to wait. Was not till after dinner around 8pm that it was done. Kids were very tired by then. Restaurant service was great and food ok. Very reasonably priced.

Hello, What an odd hotel this turned out to be. The hotel has great views of Plettenberg bay and seems to have undergone a budget type revamp to modernise it and it does look good and is comfortable, but the staff and breakfast let it down. As a result we did not try the restaurant. The staff say hello but that is the extent of their courtesy, it would not be unusual to hear their mobile phones ring or to hear them all chatting and laughing in the background while you wait for service. A lady who seemed to be in charge would shout from her office to receptionists with queries while a guest would be standing there. Very odd. The breakfast is served from a hostess trolley and not replenished, and you have to ask for everything. The minibar is locked and you have to pay a deposit. When you do pay the deposit the minibar is VERY poorly stocked and not worth bothering with. The pool is also very exposed being right beside the reception lobby, so everyone coming in and out all day can have a good look! No privacy.