What goes out a lot so don’t be surprised. Only lost power a couple times

What goes out a lot so don’t be surprised. Only lost power a couple times

There are too many cracks on the sidewalks on both sides of the property. Lighting is a bit dim outside at night. My room was too close to the parking area. I could hear other guests' truck revving up early in the morning. Your staff, however, is very polite and would like to do an especial mention to the receptionist Emma Torres, she's very professional, attentive and pleasant to deal with. Also, Kenia, the young girl that cleaned my room, she's polite and professional.

There are too many cracks on the sidewalks on both sides of the property. Lighting is a bit dim outside at night. My room was too close to the parking area. I could hear other guests' truck revving up early in the morning. Your staff, however, is very polite and would like to do an especial mention to the receptionist Emma Torres, she's very professional, attentive and pleasant to deal with. Also, Kenia, the young girl that cleaned my room, she's polite and professional.

overall, everything was ok.

overall, everything was ok.

I don't recommend this place at all. Lucky for us we only stayed one night. We picked the hotel because it has a pool. Don't bother you can't really use it. They had a birthday party with super loud music. Our room wasn't ready at check-in time so we waited. When the room was ready, the receptionist told us to go to our rooms, and I got up and followed him to the desk and he told me again to go to my room. I told him that we needed the room number and the key. I had to sign long list of rules, one being that no one is allowed in common areas and pool after 10pm. They had a 2nd party ~9pm there were kids and people running around screaming ~midnight. If you looking for a place to sleep this is not it. We used their sister pool across the street. Their are two huge holes at the bottom of the pool. They told me (Spanish is my 1st tongue) to use the bath towels, but refused to give us clean ones after. Long story short, the next morning, and after re-explaining to the housekeeper we got "clean towels" I swear she just refolded the towels. The safe was locked and it took me going to the lobby 4x (~6hrs later) to have someone come and unlock it. We sat at their restaurant, but got tired of waiting for the waiter to get off his phone. Breakfast was disgusting, their "clean plates" had fresh egg yolks from previous use. Overall, you are treated like you are crashing their party and in the way. I recommend Hotel X Managua (no pool) but great for short stays and good sleeps.

I don't recommend this place at all. Lucky for us we only stayed one night. We picked the hotel because it has a pool. Don't bother you can't really use it. They had a birthday party with super loud music. Our room wasn't ready at check-in time so we waited. When the room was ready, the receptionist told us to go to our rooms, and I got up and followed him to the desk and he told me again to go to my room. I told him that we needed the room number and the key. I had to sign long list of rules, one being that no one is allowed in common areas and pool after 10pm. They had a 2nd party ~9pm there were kids and people running around screaming ~midnight. If you looking for a place to sleep this is not it. We used their sister pool across the street. Their are two huge holes at the bottom of the pool. They told me (Spanish is my 1st tongue) to use the bath towels, but refused to give us clean ones after. Long story short, the next morning, and after re-explaining to the housekeeper we got "clean towels" I swear she just refolded the towels. The safe was locked and it took me going to the lobby 4x (~6hrs later) to have someone come and unlock it. We sat at their restaurant, but got tired of waiting for the waiter to get off his phone. Breakfast was disgusting, their "clean plates" had fresh egg yolks from previous use. Overall, you are treated like you are crashing their party and in the way. I recommend Hotel X Managua (no pool) but great for short stays and good sleeps.

The hotel is very good. The construction of the hotel is old, but the experience is very good. The $100 plus price is probably 20 to 30% in excess of what could be judged a good value. The buffet breakfast and dining room are also very good Internet is good, parking and hot water shower are good Overall satisfied with the experience.

The hotel is very good. The construction of the hotel is old, but the experience is very good. The $100 plus price is probably 20 to 30% in excess of what could be judged a good value. The buffet breakfast and dining room are also very good Internet is good, parking and hot water shower are good Overall satisfied with the experience.

Great place

Great place

From the outside it looks a bit questionable but the security guard is outside at all times & was very friendly. Once inside, the hotel looks just like the pictures advertised. Staff was very friendly at check-in. They were very accommodating. I had a wheelchair & they made sure to put me on the 1st floor. Be patient. It did take a while to get checked in, but the staff is friendly. My room was perfect. The bed was soft & super comfortable. Nice shower with hot water. There is a split air conditioner & ceiling fan. Smart tv. You can use your passwords for your steaming apps to watch tv if you want The pool is big & approximately 4 feet 10 inches deep. It was cool & refreshing & helped with my swollen feet after traveling. The restaurant: I ordered pollo jalepeño for dinner. Cooked to perfection & very reasonable prices for a hotel. They offer various sodas & beers. The cons: The air conditioner desperately needs the filter washed or changed. The ceiling fan needs to be dusted more often because both were blowing out dust. The advertised hot-tub is cute but not hot. Communication before arriving at the hotel was lacking. I sent a message through Expedia and they never responded. The message I sent through their website took over 36 hrs for a response. Now my take on the transportation: I don't recommend it. Whoever runs it or was responding via Whatsapp was rude & pushy. The payment form is not common either. I used another service. Overall: I highly recommend!

From the outside it looks a bit questionable but the security guard is outside at all times & was very friendly. Once inside, the hotel looks just like the pictures advertised. Staff was very friendly at check-in. They were very accommodating. I had a wheelchair & they made sure to put me on the 1st floor. Be patient. It did take a while to get checked in, but the staff is friendly. My room was perfect. The bed was soft & super comfortable. Nice shower with hot water. There is a split air conditioner & ceiling fan. Smart tv. You can use your passwords for your steaming apps to watch tv if you want The pool is big & approximately 4 feet 10 inches deep. It was cool & refreshing & helped with my swollen feet after traveling. The restaurant: I ordered pollo jalepeño for dinner. Cooked to perfection & very reasonable prices for a hotel. They offer various sodas & beers. The cons: The air conditioner desperately needs the filter washed or changed. The ceiling fan needs to be dusted more often because both were blowing out dust. The advertised hot-tub is cute but not hot. Communication before arriving at the hotel was lacking. I sent a message through Expedia and they never responded. The message I sent through their website took over 36 hrs for a response. Now my take on the transportation: I don't recommend it. Whoever runs it or was responding via Whatsapp was rude & pushy. The payment form is not common either. I used another service. Overall: I highly recommend!

Ok

Ok

Stayed here many times and always enjoy our stay.

Stayed here many times and always enjoy our stay.

Great hotel stay and staff

Rooms condition,I requested to be moved to another room.

Great hotel stay and staff

Rooms condition,I requested to be moved to another room.

Costumer services

Costumer services

Moskitos bite my kids like it crazy to many mosquitos

I loved it

I loved it

I think the hotel Is working in renew, I recommend change or has a modern look to the front desk or reception

I think the hotel Is working in renew, I recommend change or has a modern look to the front desk or reception

Terrible costumer service.

Terrible costumer service.

Shutting the water off, and no hot water and bartenders crazy ruled