The property is slightly dated. My keycard had to be rekeyed twice. Breakfast was good

The property is slightly dated. My keycard had to be rekeyed twice. Breakfast was good

Clean and comfortable

Very nice place. We would definitely go back there.

Clean and comfortable

enjoyed the night i was there

enjoyed the night i was there

My toilet clogged at 3am and I was courteous enough to wait until morning to report the issues because it drained slowly. When I reported it to the front desk, the night shift receptionist responded that there was nothing she could do because there were no plungers available and the morning person wouldn't arrive until 0700. She stated that all the plungers were locked in the maintenance closet and there was no one on call who could assist. It was 0715 at the time of my initial report of the issue... When the day shift receptionist arrived at 0745, I received the same response that no one could help unstop the toilet and that I could come from the 3rd floor to the 1st floor to use the restroom until someone could be contacted. (That was obviously unacceptable) Long story short, after about 30 mins of excuses, she finally called the maintenance person who came 20 mins later and unstopped the toilet and reported that there are plungers on every floor located in the unlocked laundry rooms... Had the receptionist on each shift been educated of this fact, this whole inconvenience could have been avoided. The morning shift receptionist was not only unknowledgeable, but she was rude and told me that it was too early to have an attitude... I am absolutely offended, and I don't think it is unreasonable to expect to have the use of a commode. I feel she should have been aware of the access to simple, but vital items that could have avoided this whole inconvenience, but who am I...

My toilet clogged at 3am and I was courteous enough to wait until morning to report the issues because it drained slowly. When I reported it to the front desk, the night shift receptionist responded that there was nothing she could do because there were no plungers available and the morning person wouldn't arrive until 0700. She stated that all the plungers were locked in the maintenance closet and there was no one on call who could assist. It was 0715 at the time of my initial report of the issue... When the day shift receptionist arrived at 0745, I received the same response that no one could help unstop the toilet and that I could come from the 3rd floor to the 1st floor to use the restroom until someone could be contacted. (That was obviously unacceptable) Long story short, after about 30 mins of excuses, she finally called the maintenance person who came 20 mins later and unstopped the toilet and reported that there are plungers on every floor located in the unlocked laundry rooms... Had the receptionist on each shift been educated of this fact, this whole inconvenience could have been avoided. The morning shift receptionist was not only unknowledgeable, but she was rude and told me that it was too early to have an attitude... I am absolutely offended, and I don't think it is unreasonable to expect to have the use of a commode. I feel she should have been aware of the access to simple, but vital items that could have avoided this whole inconvenience, but who am I...

Everything was good but you need to have repair people go aroung and check tightness on all toilet seats!otherwise everything was nice!

Everything was good but you need to have repair people go aroung and check tightness on all toilet seats!otherwise everything was nice!

Checkin was really simple and smooth. Clerk was very helpful. I couldn't get the tv to work and she came to the room quickly, corrected the issue. Very kind and efficient. Beds always comfy at comfort suites. Easy parking. Clean, easy overnight stay.

Checkin was really simple and smooth. Clerk was very helpful. I couldn't get the tv to work and she came to the room quickly, corrected the issue. Very kind and efficient. Beds always comfy at comfort suites. Easy parking. Clean, easy overnight stay.

Breakfast

Breakfast

The front desk attendent came from an office with her phone in hand and had a difficult time putting it down to check me in. She acted as if I was an inconvenience or disrupted something important, spoke very softly and difficult to understand. Just not "friendly". This is the second time I've stayed at this location and overall the accomodations are satisfactory. However housekeeping could do a better job. Both visits there was all kinds of "gunk" for lack of a better word in the corners of the bathroom next to the tub. God knows what all the gunk consists of, but I believe a little bit of bleach and some elbow grease would clean that out.

The front desk attendent came from an office with her phone in hand and had a difficult time putting it down to check me in. She acted as if I was an inconvenience or disrupted something important, spoke very softly and difficult to understand. Just not "friendly". This is the second time I've stayed at this location and overall the accomodations are satisfactory. However housekeeping could do a better job. Both visits there was all kinds of "gunk" for lack of a better word in the corners of the bathroom next to the tub. God knows what all the gunk consists of, but I believe a little bit of bleach and some elbow grease would clean that out.

Comfortable room

Comfortable room

Enjoyed the stay

Smelled *heavily* of cleaning products. Old soap left in the bathroom. Rust around the bathtub.

Smelled *heavily* of cleaning products. Old soap left in the bathroom. Rust around the bathtub.

Enjoyed the stay

Hotel was very nice and clean. Only issue was with the room keys. We did have to wait at the front desk for a while to have it replaced once but the lady who was working was extremely busy so it was not her fault. Husband who doesn’t like hotels said the beds were great and it was the best sleep he’s had in a while. Kids loved breakfast and the pool. The pool was empty every time we went so we didn’t have to worry about the kids bothering other people. We definitely enjoyed our weekend there!

Hotel was very nice and clean. Only issue was with the room keys. We did have to wait at the front desk for a while to have it replaced once but the lady who was working was extremely busy so it was not her fault. Husband who doesn’t like hotels said the beds were great and it was the best sleep he’s had in a while. Kids loved breakfast and the pool. The pool was empty every time we went so we didn’t have to worry about the kids bothering other people. We definitely enjoyed our weekend there!

The bathroom was filthy. You can clearly see dirt and grime accumulated on the baseboards and in corners, which made me question the cleanliness of everything, I didn’t even eat breakfast because if the staff don’t properly clean the rooms people sleep, they likely don’t properly clean the kitchen. We have to park across the street at another hotel and walk because 18 wheelers were allowed to park across 8-9 parking spaces that should be for the paying guest. I took pictures of the filth in the bathroom so if you want them I’ll happily email them to you

Desk clerk was not friendly. The pool was supposed to be heated it was not. They did not replenish food for breakfast as needed.

Desk clerk was not friendly. The pool was supposed to be heated it was not. They did not replenish food for breakfast as needed.

The check in was great. They do not have an elevator for the service staff so they were always having to wait to use the elevator. Hotel could really use another one. There was a giant cockroach in my sons room that I had to go kill for him, at 12 am, because he and his wife were scared of it. Also our car got scratched by someone in the parking lot. On one night there was no were to park and we had to park across the street at another hotel and walk to ours at 11pm at night. The pool was nice. The breakfast was good.

The bathroom was filthy. You can clearly see dirt and grime accumulated on the baseboards and in corners, which made me question the cleanliness of everything, I didn’t even eat breakfast because if the staff don’t properly clean the rooms people sleep, they likely don’t properly clean the kitchen. We have to park across the street at another hotel and walk because 18 wheelers were allowed to park across 8-9 parking spaces that should be for the paying guest. I took pictures of the filth in the bathroom so if you want them I’ll happily email them to you

The check in was great. They do not have an elevator for the service staff so they were always having to wait to use the elevator. Hotel could really use another one. There was a giant cockroach in my sons room that I had to go kill for him, at 12 am, because he and his wife were scared of it. Also our car got scratched by someone in the parking lot. On one night there was no were to park and we had to park across the street at another hotel and walk to ours at 11pm at night. The pool was nice. The breakfast was good.

Just ok