The room with filthy and didn’t have a window.

The room with filthy and didn’t have a window.

I dont remember seeing anything about parking, or the lack thereof on tge web page. There is no designated motel parking. Therefore paying for parking was a surprise. $36 a night means one could "afford" to book a more expensive place that actually has onsite parking. The facility was very plain. Still, a good, quiet place with a comfortable bed. Shared shower & toilet, so it was more like a backpacking place.

Nearby occupants very noisy, also ventilation noise inconvenient.

Nearby occupants very noisy, also ventilation noise inconvenient.

Door falling off bathroom.

Door falling off bathroom.

Great walking distant to food, pubs and nightclub. Secure hotel to stay in. Would recommend to whānau and friends

Great walking distant to food, pubs and nightclub. Secure hotel to stay in. Would recommend to whānau and friends

Terrible stay. Our first night there was no hot water and when reporting the issue we where told "I Know" Moved to another room same issue. Then 4am woken up by kids coming in from party and carried on so loud had no sleep from 4am. We asked for a reimbursement due to our discomfort and we where offered $8.90 what a joke

Terrible stay. Our first night there was no hot water and when reporting the issue we where told "I Know" Moved to another room same issue. Then 4am woken up by kids coming in from party and carried on so loud had no sleep from 4am. We asked for a reimbursement due to our discomfort and we where offered $8.90 what a joke

Room was fine and clean, very basic accommodation but I was not in search of luxury. Good value considering the low price and central location. No exterior windows, so if you like the room very dark at night will be perfect.

Room was fine and clean, very basic accommodation but I was not in search of luxury. Good value considering the low price and central location. No exterior windows, so if you like the room very dark at night will be perfect.

Good location and access especially if you want a budget stay but notba hostel. Bed was comfy, hard to find the room.

Good location and access especially if you want a budget stay but notba hostel. Bed was comfy, hard to find the room.

Not what it looked like in the pictures

Not what it looked like in the pictures

This is more like a backpackers with private rooms. Theres a shared kitchen and shared toilets (no toilet in your room) and then a random shower in the corner of the room with no privacy. The staff on reception were unhelpful and lacked customer service. No storage for bags prior to check in or after check out unless you wanna leave it in the corner where it could get stolen. Location is good. Would NEVER stay here as a solo traveller

This is more like a backpackers with private rooms. Theres a shared kitchen and shared toilets (no toilet in your room) and then a random shower in the corner of the room with no privacy. The staff on reception were unhelpful and lacked customer service. No storage for bags prior to check in or after check out unless you wanna leave it in the corner where it could get stolen. Location is good. Would NEVER stay here as a solo traveller

Aura Hotel is different. The picture in the advertising was not what was in my room. The room felt like a concrete bunker. There were no windows, except maybe for the one in the door that had been covered over with cardboard. That's when I realised the room used to be an office. All of the rooms in my block used to be offices. Some rooms had their own ensuites. Mine didn't. I had to use the bathroom down the corridor in the common room. I had to wait for a staff member to finish using it before I could one morning. There wasn't a mirror in my room or the bathroom. There was no paper towel in the bathroom to wash and dry your hands after using the toilet. The wardrobes in my room were something from a second-hand shop and there was one coat-hanger between the two. There was no chair in my room. I couldn't watch the TV as I couldn't work out how to auto-tune the stations on the TV. The milk froze in the fridge. There were no rugs on the concrete floor. The bed was good. And the room was really dark. So, I slept well. It was cheap.

Aura Hotel is different. The picture in the advertising was not what was in my room. The room felt like a concrete bunker. There were no windows, except maybe for the one in the door that had been covered over with cardboard. That's when I realised the room used to be an office. All of the rooms in my block used to be offices. Some rooms had their own ensuites. Mine didn't. I had to use the bathroom down the corridor in the common room. I had to wait for a staff member to finish using it before I could one morning. There wasn't a mirror in my room or the bathroom. There was no paper towel in the bathroom to wash and dry your hands after using the toilet. The wardrobes in my room were something from a second-hand shop and there was one coat-hanger between the two. There was no chair in my room. I couldn't watch the TV as I couldn't work out how to auto-tune the stations on the TV. The milk froze in the fridge. There were no rugs on the concrete floor. The bed was good. And the room was really dark. So, I slept well. It was cheap.

My recent stay at this hotel left much to be desired. The room was not ready upon my arrival, despite arriving three hours after the specified check-in time. Upon entering the room, I was immediately struck by the oppressive heat and stuffiness and lack of adequate ventilation. The room remained uncomfortably warm throughout my stay, making it difficult to relax or get a good night's sleep. Furthermore, the cleanliness of the room was far from satisfactory and the bathroom also fell short of expectations with an unpleasant odor. Overall, my stay was marred by the uncomfortable conditions and lack of cleanliness, leaving me with a negative impression of this hotel.

My recent stay at this hotel left much to be desired. The room was not ready upon my arrival, despite arriving three hours after the specified check-in time. Upon entering the room, I was immediately struck by the oppressive heat and stuffiness and lack of adequate ventilation. The room remained uncomfortably warm throughout my stay, making it difficult to relax or get a good night's sleep. Furthermore, the cleanliness of the room was far from satisfactory and the bathroom also fell short of expectations with an unpleasant odor. Overall, my stay was marred by the uncomfortable conditions and lack of cleanliness, leaving me with a negative impression of this hotel.

terrible experience !!!!! Dirty room and disgusting bed!! Leave the room immediately after checked in. would like to have 0/100 shame there was no zero star for feedback section.

terrible experience !!!!! Dirty room and disgusting bed!! Leave the room immediately after checked in. would like to have 0/100 shame there was no zero star for feedback section.

Just a weird quirk, but due to the layout of the building, there are no windows. It creates a weird feeling, especially in such a picturesque country with such nice air quality.

Just a weird quirk, but due to the layout of the building, there are no windows. It creates a weird feeling, especially in such a picturesque country with such nice air quality.

I was not able to check-in. As announced by SMS I arrived at 9 pm. The instruction was to fab a scan to get access. I never received a scan, so this is impossible. In the hotel there should be a key with my name and room number. After waiting 2 hours in the rain, other hotel guests let me in. But there was no key waiting for me. By telephone nobody could be reached, neither by the emergency 0. So I had to find another place to stay in the middle of the night. I find this is a scam. Formal complaint will follow.

I was not able to check-in. As announced by SMS I arrived at 9 pm. The instruction was to fab a scan to get access. I never received a scan, so this is impossible. In the hotel there should be a key with my name and room number. After waiting 2 hours in the rain, other hotel guests let me in. But there was no key waiting for me. By telephone nobody could be reached, neither by the emergency 0. So I had to find another place to stay in the middle of the night. I find this is a scam. Formal complaint will follow.

Didn’t even get to stay because they gave us the wrong room and we wanted a refund but haven’t heard back from them, no good service

Didn’t even get to stay because they gave us the wrong room and we wanted a refund but haven’t heard back from them, no good service

The room was clean and tidy, but the walls were paper thin, the guy next door snored like a freight train all night, the floors were noisy when people walked over them in the early hours and late at night, you could hear people’s conversations loud and clear in neighbouring rooms. Extremely basic rooms.