I liked the convenience and ambiance of this airport hotel very much. The only downside was the smallness of the hotel room. Otherwise, I might consider it again.

I liked the convenience and ambiance of this airport hotel very much. The only downside was the smallness of the hotel room. Otherwise, I might consider it again.

Lack of english channels on the tv was a low point, reception staff didn't clearly mention breakfast times at the resteraunt or check out times. Also would have been nice to know about the 50 euro deposit that was required for each booking, was not aware of this until checking into the hotel.

Convenient oasis right at airport

Lack of english channels on the tv was a low point, reception staff didn't clearly mention breakfast times at the resteraunt or check out times. Also would have been nice to know about the 50 euro deposit that was required for each booking, was not aware of this until checking into the hotel.

Convenient oasis right at airport

Wonderful hotel to rest in on our journey home

Wonderful hotel to rest in on our journey home

Check in was very slow and then one key didn’t work. The hall carpets are stained and the room desk scuffed up.

Showerholder loose.other than that perfect.

Showerholder loose.other than that perfect.

Check in was very slow and then one key didn’t work. The hall carpets are stained and the room desk scuffed up.

Good location. 10 minutes walk (inside the building) from airport, and right next to train station. Easy access to grocery stores and restaurants.

Good location. 10 minutes walk (inside the building) from airport, and right next to train station. Easy access to grocery stores and restaurants.

Clean and convenient

Clean and convenient

The staff was friendly and worked very quickly

The staff was friendly and worked very quickly

Convenient hotel in the squaire. Very clean and comfortable. Can only recommend.

Ok hotel very close to terminal 1. Breakfast ok but no glutenfree option to go with coffe. Hard bed, but pillows are ok.

Ok hotel very close to terminal 1. Breakfast ok but no glutenfree option to go with coffe. Hard bed, but pillows are ok.

The check in was easy, but when we got to the room, we noticed that is extremely cold. I tried to warm it up by changing the temperature on the thermostat, but it didn’t seem to work. I called downstairs and they said they will fix it from there. 30 minutes later the room is still extremely cold and I called again and they said we will take care of it. Long story short, five hours later were still Shaking from being so cold and we just decided to just sleep with our clothes on. Also, I asked them to give us a wake up call at 6:30 am because our flight was leaving at 10 and since it was international flight, we had to be at the gate by 8 o’clock. They simply ignored my request. Luckily, I happen to wake up by 6:40 myself. How I just relied on them, it would’ve lost our international flight which would’ve cost us thousands of dollars To purchase it again. Then we got ready went to get cup of coffee and leave, and the lady in the breakfast area was extremely rude to us and almost shouted at us that breakfast is not included. I said we’re not even eating. We’re just sitting here to get a cup of coffee. Overall they do not care because you’re stranded in the airport and that’s basically one of the two hotels that are available in the Frankfurt Airport so people have no choice to use it. So I’m Sure they do not care about peoples reviews because they know they will have enough customers

The check in was easy, but when we got to the room, we noticed that is extremely cold. I tried to warm it up by changing the temperature on the thermostat, but it didn’t seem to work. I called downstairs and they said they will fix it from there. 30 minutes later the room is still extremely cold and I called again and they said we will take care of it. Long story short, five hours later were still Shaking from being so cold and we just decided to just sleep with our clothes on. Also, I asked them to give us a wake up call at 6:30 am because our flight was leaving at 10 and since it was international flight, we had to be at the gate by 8 o’clock. They simply ignored my request. Luckily, I happen to wake up by 6:40 myself. How I just relied on them, it would’ve lost our international flight which would’ve cost us thousands of dollars To purchase it again. Then we got ready went to get cup of coffee and leave, and the lady in the breakfast area was extremely rude to us and almost shouted at us that breakfast is not included. I said we’re not even eating. We’re just sitting here to get a cup of coffee. Overall they do not care because you’re stranded in the airport and that’s basically one of the two hotels that are available in the Frankfurt Airport so people have no choice to use it. So I’m Sure they do not care about peoples reviews because they know they will have enough customers

Great stay. Easy access to airport, train station, and subway. Woudl recommend it if you have a long lay over in Frankfurt.

Great stay. Easy access to airport, train station, and subway. Woudl recommend it if you have a long lay over in Frankfurt.

Great Stay!

Great Stay!

Great convenient hotel if flight is ever delayed overnight. Lots of food options and easy to get back to terminal (10 mins walk inside) to take flight next day. Definitely recommended, but wished hotel has direction online showing how to walk from terminal to lodging.

Great convenient hotel if flight is ever delayed overnight. Lots of food options and easy to get back to terminal (10 mins walk inside) to take flight next day. Definitely recommended, but wished hotel has direction online showing how to walk from terminal to lodging.

The hotel is at the quiet end of the mall which I appreciated. Reception was nice and the room was very clean. You CAN walk to the hotel from the airport but it's a 3km walk so make sure you are in shape to haul luggage that far. Also the lip for the combo shower/tub is HIGH (mid-thigh) so be careful when climbing in and out. They also have disabled the mini-bars so make other plans if you need to keep medicine or food cold. Nice hotel overall and good location if you're passing through the airport and need to make a morning flight out.

The hotel is at the quiet end of the mall which I appreciated. Reception was nice and the room was very clean. You CAN walk to the hotel from the airport but it's a 3km walk so make sure you are in shape to haul luggage that far. Also the lip for the combo shower/tub is HIGH (mid-thigh) so be careful when climbing in and out. They also have disabled the mini-bars so make other plans if you need to keep medicine or food cold. Nice hotel overall and good location if you're passing through the airport and need to make a morning flight out.

The staff at the reception were very unfriendly. Their English pronunciation was hard to understand, and it felt like they were ignoring me when they realized I couldn’t understand. However, the space was clean and I was satisfied with that.