Perfect

Advertised AC and there was none

Advertised AC and there was none

This Hostal Gala is a perfect stay to visit and walk around the center of Madrid, close to everything! Since it is a hostal, don't expect to find conditions like in a hotel. First of all it is located on a second floor, so, no direct access from the street to front desk. Anyway, it is worthy for the price you pay. I recommend it to visitors. There was a problem with the A/C one night. They have central A/C, so you cannot adjust your room temperature according to your needs. Also, the room does not have a bench to place your luggage. Rest of the things are acceptable. We want to recognize the attention from the guys at front desk any time. Ed and Ann

This Hostal Gala is a perfect stay to visit and walk around the center of Madrid, close to everything! Since it is a hostal, don't expect to find conditions like in a hotel. First of all it is located on a second floor, so, no direct access from the street to front desk. Anyway, it is worthy for the price you pay. I recommend it to visitors. There was a problem with the A/C one night. They have central A/C, so you cannot adjust your room temperature according to your needs. Also, the room does not have a bench to place your luggage. Rest of the things are acceptable. We want to recognize the attention from the guys at front desk any time. Ed and Ann

The property is on the third floor with no working elevator.

The property is on the third floor with no working elevator.

Rooms and beds are clean. Location is just perfect. It can be a bit noisy as it's in the center. Pretty good place and friendly staff.

Rooms and beds are clean. Location is just perfect. It can be a bit noisy as it's in the center. Pretty good place and friendly staff.

Everything was good for the amount paid. I recommend to install more electricity outlets in the room.

Everything was good for the amount paid. I recommend to install more electricity outlets in the room.

Laud, noisy, old, very uncleen

Laud, noisy, old, very uncleen

price and accommodation are very worth it, super practical place, everything very close

price and accommodation are very worth it, super practical place, everything very close

Caution: be aware what you are booking. This property was not worth my "hard earned" - it charged hotel prices (>£100/night in March) for a cheap and shabby double room and bathroom. We were so disappointed in its condition (dirty, bit smelly, aging decor, stained shower, cracks in the ceilings and walls) - not as portrayed in the pictures - we left and found a nearby hotel for slightly more money. The only redeeming feature was the helpful chap on reception. If you are happy with "basic" - the location is good - central, but noisy with it. We actually found a smart hotel 5 mins away for not much more cost... even better location and of a standard you'd expect at this price. I did request a refund but T&Cs don't allow this. I accept my booking stopped them selling the room, so lesson learned. The photos and even the reviews don't match the low quality of this accommodation, which is overpriced in my opinion. If you are looking for a double room - check nearby hotels and pay the extra if you can. Despite the disappointment - we still had a great time in Madrid and will return. Just not to this place!

Great location. Small sign so took awhile to find. Everyone in the neighborhood was helpful especially the staff! Market next door as well as Metro access. Parking was $33/ 24 hours in the garage down the street be sure to confirm where to park for discount we messed that part up. Bring ear plugs if you aren’t used to city/ neighbor noise. All in all great experience!

Great location. Small sign so took awhile to find. Everyone in the neighborhood was helpful especially the staff! Market next door as well as Metro access. Parking was $33/ 24 hours in the garage down the street be sure to confirm where to park for discount we messed that part up. Bring ear plugs if you aren’t used to city/ neighbor noise. All in all great experience!

The room was a little small, but the staff is so kind and professional, the location is perfect.

The room was a little small, but the staff is so kind and professional, the location is perfect.

This hostal is located in a central location very easy to walk to important places and easy to get transportation. However, the place is very loud. You can hear everything meaning what other guests say next door, in the hall etc.

This hostal is located in a central location very easy to walk to important places and easy to get transportation. However, the place is very loud. You can hear everything meaning what other guests say next door, in the hall etc.

Noise and noise , night and day No vew... It was not an hostel, as described, but a student room and the coast was overevaluated !! WE have choosen with wife, to go to an hostel, for end of our holidays !

Noise and noise , night and day No vew... It was not an hostel, as described, but a student room and the coast was overevaluated !! WE have choosen with wife, to go to an hostel, for end of our holidays !

Great location and wakable and relatively safe area. Good stay for the price in Madrid.

Great location and wakable and relatively safe area. Good stay for the price in Madrid.

Entrance door was locked and we had to ring several times until it was opened. The receptionist was rude while registering. The window blinds were blocked and couldn't be opened to get some daylight or fresh air. The heating was too high and couldn't be lowered. The shower doors were damaged and couldn't be closed. So water spilled out. The walls are very thin, so we could hear everything the neighbours were talking.

Entrance door was locked and we had to ring several times until it was opened. The receptionist was rude while registering. The window blinds were blocked and couldn't be opened to get some daylight or fresh air. The heating was too high and couldn't be lowered. The shower doors were damaged and couldn't be closed. So water spilled out. The walls are very thin, so we could hear everything the neighbours were talking.

Great location but rooms could have been better for the money.

Great location but rooms could have been better for the money.

Absolutely abysmal. Booked in for 2 nights but left after one. one room had no soap or working shower. No sleep at all. Walls were paper thin and constant foot traffic down the corridor and at reception. Then in early morning the trash lorry added to the noise.

Absolutely abysmal. Booked in for 2 nights but left after one. one room had no soap or working shower. No sleep at all. Walls were paper thin and constant foot traffic down the corridor and at reception. Then in early morning the trash lorry added to the noise.