Price gouging at its very worst. No valet parking. I have closets bigger than this room. While the view was great, still not what I would call a value by any measure. Couldn’t pay me to stay here again.

Price gouging at its very worst. No valet parking. I have closets bigger than this room. While the view was great, still not what I would call a value by any measure. Couldn’t pay me to stay here again.

I came to NY for a girls wknd with my friend, & we had an amazing stay! The front desk staff was courteous & helpful. BJ with guest relations was very accommodating & Sam made the best drinks! The Cloud One is my new go to hotel when visiting NY.

I came to NY for a girls wknd with my friend, & we had an amazing stay! The front desk staff was courteous & helpful. BJ with guest relations was very accommodating & Sam made the best drinks! The Cloud One is my new go to hotel when visiting NY.

Great location, comfortable beds. I stay here frequently and will again

Great location, comfortable beds. I stay here frequently and will again

Came with our son for a first time in NYC and the location, view, and amenities were exactly what we wanted!

Came with our son for a first time in NYC and the location, view, and amenities were exactly what we wanted!

Was clean and comfortable but the bed could use updating.

Was clean and comfortable but the bed could use updating.

The hotel was immaculate and the staff very friendly. We also really liked the location and the cost was very reasonable.

The hotel was immaculate and the staff very friendly. We also really liked the location and the cost was very reasonable.

As close as it is to the Memorial and Museum, and within the Trade Center transportation center and near Fulton transit hub, the hotel is in a okay spot. Would have been nicer if the view was not of a building, but maybe of the rest of downtown, oh well. But really, the staff are awesome and provide excellent customer service. Would I stay there again? Hmmmm maybe.

As close as it is to the Memorial and Museum, and within the Trade Center transportation center and near Fulton transit hub, the hotel is in a okay spot. Would have been nicer if the view was not of a building, but maybe of the rest of downtown, oh well. But really, the staff are awesome and provide excellent customer service. Would I stay there again? Hmmmm maybe.

I loved the location of the hotel, though downtown manhattan/financial district there was so much to explore. We didn’t even scratch the surface. The staff were kind , welcoming and simply amazing. They were so hospitable which made a huge difference as we have never been to NYC before. Our room size was perfect, so much space, the beds were comfortable- and the shower was exceptionally clean. One thing I always look out for is a clean shower and the hotel didn’t disappoint. I would definitely recommend a room with the city view. It was so beautiful day or night ! One thing I think the hotel could improve on is having a phone in the room. As visitors to the USA we had an eSIM which covered data but not call which meant we couldn’t call reception if we had any queries or concerns. Instead of going downstairs. Besides that we enjoyed our 6 days in NYC and I can’t wait to come back

Very comfortable, clean, and great location

Clean, very good last minute weekend deal, good location. Air conditioning difficult (too cold or too warm). Prices for breakfast are High, in hotel and in vicinity. Expensive neighborhood, near de WTC, lots of tourists.

Very comfortable, clean, and great location

We have stayed in a good few NYC Hotels but this hotel was by far the cleanest, room was spacious and the view was spectacular and all staff we encountered were super friendly and attentive. The hotel kindly gave us an upgrade to mark my daughters birthday. Our 6 night stay was incredible value and the hotel is well located within walking distance to many areas including the South Street Seaport and also there are excellent subway and path connesvtins from the WTC nearby. We slept well as there was no outside noise. Can’t wait to return again

We have stayed in a good few NYC Hotels but this hotel was by far the cleanest, room was spacious and the view was spectacular and all staff we encountered were super friendly and attentive. The hotel kindly gave us an upgrade to mark my daughters birthday. Our 6 night stay was incredible value and the hotel is well located within walking distance to many areas including the South Street Seaport and also there are excellent subway and path connesvtins from the WTC nearby. We slept well as there was no outside noise. Can’t wait to return again

Convenient for WTC and 9/11 events. Rooms small but clean and bed comfortable. There is a Whole Foods store and a few reasonable restaurants near by.

Very slow elevators

Lovely

Lovely

A convenient hotel that is close to lots of subway stations. The rooms are small but very comfortable and clean. Staff were helpful and friendly.

clean room, nice view, good location!

clean room, nice view, good location!

We enjoyed our stay, but we were charged $26 for a bagel on the 6th floor. I didn’t think that was fair, as I thought it was complimentary with our room, because no prices were posted. We got to the area 15 minutes before they closed, so we couldn’t even enjoy the view.

We enjoyed our stay, but we were charged $26 for a bagel on the 6th floor. I didn’t think that was fair, as I thought it was complimentary with our room, because no prices were posted. We got to the area 15 minutes before they closed, so we couldn’t even enjoy the view.

Clean, spacious, modern and comfortable.

Clean, spacious, modern and comfortable.

Property was amazing. Great view and walking distance from shops and restaurants. Was also given complementary drinks for us Celebrating my husband‘s birthday! Staff was amazing!