We were charged £240 for the night to stay in a tiny room with no bathroom. We had to use a bathroom down the corridor.

We were charged £240 for the night to stay in a tiny room with no bathroom. We had to use a bathroom down the corridor.

We found this to suit our needs perfectly. The only issue we had was another guest knocking our door at 3am asking where the toilet was!

We found this to suit our needs perfectly. The only issue we had was another guest knocking our door at 3am asking where the toilet was!

A great property for a short stay in Nottingham. I would recommend this property.

A great property for a short stay in Nottingham. I would recommend this property.

nice , clean room , lots of places to eat within walking distance was not happy about the |£40 deposit i had to pay when i got to the hotel which is not explained on the booking form

nice , clean room , lots of places to eat within walking distance was not happy about the |£40 deposit i had to pay when i got to the hotel which is not explained on the booking form

Very synthetic bedding, hot and uncomfortable. I was in a room with some kind of motor on the other side of the wall that ran intermittently throughout the night. The shower (along the corridor) was useless ran hot and cold and no power to speak of. Even at £80 for the night not worth the money.

Very synthetic bedding, hot and uncomfortable. I was in a room with some kind of motor on the other side of the wall that ran intermittently throughout the night. The shower (along the corridor) was useless ran hot and cold and no power to speak of. Even at £80 for the night not worth the money.

Overall it was good. The bed was comfy. I wasn't prepared for it being on the second floor with steep steps and no lift.

Overall it was good. The bed was comfy. I wasn't prepared for it being on the second floor with steep steps and no lift.

The hotel was hard to find, it’s in a corner and not very clear on Google maps. I called the reception for help, he was very rude. I stood outside in the rain. On entering the hotel, I didnot feel safe and requested if I could cancel the room. The rude receptionist told me I wouldn’t be refunded as it’s my business and hotels.com. At this point I had not option than to stay where I was uncomfortable. The Room pictures are deceptive. The heating was not working just warm. The kettle was broken. The room had unpleasant smell. I generally felt unsafe. Not to forget, the receptionist surprised me by asking for £40 deposit before entering the room. He said I would get it back after 3 to 5 working days. It’s now 10 days plus.

The hotel was hard to find, it’s in a corner and not very clear on Google maps. I called the reception for help, he was very rude. I stood outside in the rain. On entering the hotel, I didnot feel safe and requested if I could cancel the room. The rude receptionist told me I wouldn’t be refunded as it’s my business and hotels.com. At this point I had not option than to stay where I was uncomfortable. The Room pictures are deceptive. The heating was not working just warm. The kettle was broken. The room had unpleasant smell. I generally felt unsafe. Not to forget, the receptionist surprised me by asking for £40 deposit before entering the room. He said I would get it back after 3 to 5 working days. It’s now 10 days plus.

Where to start... stood in the street until someone lets you in. No lift, very narrow stairs. Forced to pay for a "damage waiver"...I'm mid 60's and on my own??. Tiny room, NO en suite..shared bathroom. Sat on the bed, went straight through the mattress and landed on the wooden slats...no sleep. WiFi didn't work..Flat screen TV, smaller than my laptop..No card entry, just a ridiculous amount of keys to take with you..I paid £75 for the privelege, won't be going there again

Where to start... stood in the street until someone lets you in. No lift, very narrow stairs. Forced to pay for a "damage waiver"...I'm mid 60's and on my own??. Tiny room, NO en suite..shared bathroom. Sat on the bed, went straight through the mattress and landed on the wooden slats...no sleep. WiFi didn't work..Flat screen TV, smaller than my laptop..No card entry, just a ridiculous amount of keys to take with you..I paid £75 for the privelege, won't be going there again

The check-in arrangements were bizarre and not permitted after 21:00 which meant I had to change my plans. This is not really a hotel. It is a room with no overnight staff. No breakfast facilities. I was asked to pay a damage deposit on arrival. I couldn't find it at first as it looked like a house. The room was ok. But the pictures make it look better than in reality. It was quiet and clean.

The check-in arrangements were bizarre and not permitted after 21:00 which meant I had to change my plans. This is not really a hotel. It is a room with no overnight staff. No breakfast facilities. I was asked to pay a damage deposit on arrival. I couldn't find it at first as it looked like a house. The room was ok. But the pictures make it look better than in reality. It was quiet and clean.

Was good , we paid for £40 each on short notice can’t really complain about standards

Was good , we paid for £40 each on short notice can’t really complain about standards

When I arrived at the property I was greeted by what can only called a rude member of staff. The man clearly didn't want to be there. After lugging my bags to the second floor (with no help from the man) I arrived at the room that was clean well furnished and tiny (so small there was no place for the suitcase but to take up a third of the floor). After explaining how a shower worked the man then expected a (refundable) security deposit. Luckily I was in town to work and only needed to sleep in the place. The cherry on the mouldy cake was at 3am on my second to last night I was awoken by a loud gurgling sound. This was the sound of sewage water backing up into my shower tray (somebody somewhere else in the building had flushed their toilet). The stench was terrible. The only way I could purge the smell from the room was to prop the window open with a coat hanger. I will NEVER visit this establishment again.

When I arrived at the property I was greeted by what can only called a rude member of staff. The man clearly didn't want to be there. After lugging my bags to the second floor (with no help from the man) I arrived at the room that was clean well furnished and tiny (so small there was no place for the suitcase but to take up a third of the floor). After explaining how a shower worked the man then expected a (refundable) security deposit. Luckily I was in town to work and only needed to sleep in the place. The cherry on the mouldy cake was at 3am on my second to last night I was awoken by a loud gurgling sound. This was the sound of sewage water backing up into my shower tray (somebody somewhere else in the building had flushed their toilet). The stench was terrible. The only way I could purge the smell from the room was to prop the window open with a coat hanger. I will NEVER visit this establishment again.

Offered room not anywhere near what is seen on pics. The guy is so rude, has no customer care, information on hotel.com is so misleading. The room is dirty and tiny looks like a toilet converted into a sleeping space, carpets dirty. I raised my concern straightway but he pretended as if he doesn't speak or hear English. They also claim to have parking which they don't.

Offered room not anywhere near what is seen on pics. The guy is so rude, has no customer care, information on hotel.com is so misleading. The room is dirty and tiny looks like a toilet converted into a sleeping space, carpets dirty. I raised my concern straightway but he pretended as if he doesn't speak or hear English. They also claim to have parking which they don't.

Property has an excellent location. Close to the castle and center

Property has an excellent location. Close to the castle and center

Perfect for exploring Nottingham. Beware that the TV reception is variable to say the least!

Perfect for exploring Nottingham. Beware that the TV reception is variable to say the least!

Helpful manager who upgraded my room free of charge Not enough sockets by bed Close to centre Next to late night restaurant so can be noisy depending on room Nice looking rooms

Helpful manager who upgraded my room free of charge Not enough sockets by bed Close to centre Next to late night restaurant so can be noisy depending on room Nice looking rooms

The Robin 7 can't get over the fact there is no Reception and you have to arrange to be there when the 'Receptionist' can be there to let you in. When you've finished a day's work and are checking in you simply don't want this type of hassle. The room is basic and I couldn't get much of a signal on the TV but, worst of all, there was no ensuite, so you get the key to the bathroom down the hall! I didn't think places like this still existed. I was in Nottingham on business and charge my client for my accommodation and, frankly, I don't really need this lack of service. What made it worse for the Robin 7 though, was I returned to Nottingham three days later and stayed in an excellent hotel just 30 seconds away and for only a few ££ more than I paid for this place. I suppose some may like it's quirky values but - not for me, thanks!

The Robin 7 can't get over the fact there is no Reception and you have to arrange to be there when the 'Receptionist' can be there to let you in. When you've finished a day's work and are checking in you simply don't want this type of hassle. The room is basic and I couldn't get much of a signal on the TV but, worst of all, there was no ensuite, so you get the key to the bathroom down the hall! I didn't think places like this still existed. I was in Nottingham on business and charge my client for my accommodation and, frankly, I don't really need this lack of service. What made it worse for the Robin 7 though, was I returned to Nottingham three days later and stayed in an excellent hotel just 30 seconds away and for only a few ££ more than I paid for this place. I suppose some may like it's quirky values but - not for me, thanks!