Lovely hotel, at aibirapuera

Lovely hotel, at aibirapuera

horrible installations

horrible installations

I specifically requested and early check in when booking. Nobody answered me and to my surprise, no room was available. I arrived early in the morning after an overnight flight and needed to shower before my meetings. I had to book a room at a City hotel near-by to take a shower and change to be ready for my meetings. Even though they may say that early check in is subject to availability, you may have written back that the hotel is full the night before and it’s unlikely to offer early check in. Communication is key in the hospitality industry. Melia is not doing good at taking care of their guests. Price is not the only factor that drives the hospitality industry, my dear hoteliers.

I specifically requested and early check in when booking. Nobody answered me and to my surprise, no room was available. I arrived early in the morning after an overnight flight and needed to shower before my meetings. I had to book a room at a City hotel near-by to take a shower and change to be ready for my meetings. Even though they may say that early check in is subject to availability, you may have written back that the hotel is full the night before and it’s unlikely to offer early check in. Communication is key in the hospitality industry. Melia is not doing good at taking care of their guests. Price is not the only factor that drives the hospitality industry, my dear hoteliers.

Enjoy this hotel, it was a surprise for me, calm and good mention for the retaurant! Good fitness.

Enjoy this hotel, it was a surprise for me, calm and good mention for the retaurant! Good fitness.

The hotel is great! The location is great. The breakfast is fantastic! The only problem is that since the pandemic, I prefer not to have cleaning staff come into my room. I never had any problems with this, however, one night, a cleaning man along with a front desk receptionist knocked really loudly on my room door at 10pm to see if everything was “ok. The girl at the front desk had already seen me arrive at the hotel, so I don't know why she needed to come to my room and knock on the door so loudly. The next morning I went to the front desk to complain, and was told that this is not standard procedure - that they should have called my room first and not just knock on my door at 10pm.

The hotel is great! The location is great. The breakfast is fantastic! The only problem is that since the pandemic, I prefer not to have cleaning staff come into my room. I never had any problems with this, however, one night, a cleaning man along with a front desk receptionist knocked really loudly on my room door at 10pm to see if everything was “ok. The girl at the front desk had already seen me arrive at the hotel, so I don't know why she needed to come to my room and knock on the door so loudly. The next morning I went to the front desk to complain, and was told that this is not standard procedure - that they should have called my room first and not just knock on my door at 10pm.

Positive: friendly staff, convenient location, comfortable bed, spacious room with excellent sound-proofing. Negative: very small bathroom, with tiny shower. Noisy A/C.

Positive: friendly staff, convenient location, comfortable bed, spacious room with excellent sound-proofing. Negative: very small bathroom, with tiny shower. Noisy A/C.

Very good

Very good

Excellent

Excellent

Good stay

I loved

Good stay

I loved

Great location, but definetly not a 4 star. The rooms are noisy (not from external sources, but between walls). Super easy to wake up when anyone walks the halls. Shower is 3ft×3ft, and while it has good presure, it is super tiny (I'm 6"2 and struggled with it). Good bed and bedding. Internet subpar (slow and glichy). Breakfast was ok, some low quality products.

Great location, but definetly not a 4 star. The rooms are noisy (not from external sources, but between walls). Super easy to wake up when anyone walks the halls. Shower is 3ft×3ft, and while it has good presure, it is super tiny (I'm 6"2 and struggled with it). Good bed and bedding. Internet subpar (slow and glichy). Breakfast was ok, some low quality products.

Best hotel I ever stayed at!

Best hotel I ever stayed at!

Location is perfect! There are many good restaurants and places to visit nearby.

Location is perfect! There are many good restaurants and places to visit nearby.

Great breakfast! Great staff at reception.

Great breakfast! Great staff at reception.

Staff at the reception very helpful in planning our visit tours around Sao Paolo

Staff at the reception very helpful in planning our visit tours around Sao Paolo

Nothing

Nothing