We booked room with window but given room without window.

We booked room with window but given room without window.

No security. With guests fightinc, no security present for 2 hrs. Lift broke down, no alternative lift as only 1 lift in the whole hotel. only alternative was stairs. For 2 days. Toilet bowl water dripping.

No security. With guests fightinc, no security present for 2 hrs. Lift broke down, no alternative lift as only 1 lift in the whole hotel. only alternative was stairs. For 2 days. Toilet bowl water dripping.

Good for budget travellers

Good for budget travellers

Tune Hotel is in the downtown, close to waterfront. A good budget accomodation but less of parking space.

Tune Hotel is in the downtown, close to waterfront. A good budget accomodation but less of parking space.

Cleanliness is good. Staff, service and amnities is damn bad. No phone in the room to call front desk. Had to use my own then it took ages for the front desk to answer the call. Busy and enggage all the way. Coffee/tea maker and hair dryer is not available. The staff even ask me to go down get the hot water from water dispenser. I’ve been to other 3 star hotel be it in msia or oversea, tune hotel is the worst service ever. It does not fit the 3 star with very lousy service.

Cleanliness is good. Staff, service and amnities is damn bad. No phone in the room to call front desk. Had to use my own then it took ages for the front desk to answer the call. Busy and enggage all the way. Coffee/tea maker and hair dryer is not available. The staff even ask me to go down get the hot water from water dispenser. I’ve been to other 3 star hotel be it in msia or oversea, tune hotel is the worst service ever. It does not fit the 3 star with very lousy service.

I used to stay at Tune Waterfront and it had comfy beds, clean towels and a private bathroom for a fairly reasonable price. The counter people were always friendly too. However, my recent stay was quite disappointing. I requested for a quiet room but was instead given a room right beside the main entrance where people walked in and out and was near the main road. When I asked if it was possible to change to a more quiet room, the lady told me that a room beside the main entrance was quieter than a room on a higher floor away from the traffic. Okay, that logic was very weird but I was tired and just thought of putting up with it. When I entered the room, it was rundown and not like the normal rooms that I used to stay in. The sink was dirty and had splotches of toothpaste(?) still in it. No bathroom rug was given either. And the worse was the window that couldn't be closed. As my room was right on the ground floor, anyone could've climbed in at any moment. I went to inform the counter lady again and she sent someone over to help "close" the window but the serviceman also admitted that the lock was spoiled. So even though the window was finally closed and "locked", anyone from the outside could just open it again. By this time I was just really really tired with everything and I didn't bother to make any complains because I could see that no matter what I said, the lady wasn't going to change me to another room.

I used to stay at Tune Waterfront and it had comfy beds, clean towels and a private bathroom for a fairly reasonable price. The counter people were always friendly too. However, my recent stay was quite disappointing. I requested for a quiet room but was instead given a room right beside the main entrance where people walked in and out and was near the main road. When I asked if it was possible to change to a more quiet room, the lady told me that a room beside the main entrance was quieter than a room on a higher floor away from the traffic. Okay, that logic was very weird but I was tired and just thought of putting up with it. When I entered the room, it was rundown and not like the normal rooms that I used to stay in. The sink was dirty and had splotches of toothpaste(?) still in it. No bathroom rug was given either. And the worse was the window that couldn't be closed. As my room was right on the ground floor, anyone could've climbed in at any moment. I went to inform the counter lady again and she sent someone over to help "close" the window but the serviceman also admitted that the lock was spoiled. So even though the window was finally closed and "locked", anyone from the outside could just open it again. By this time I was just really really tired with everything and I didn't bother to make any complains because I could see that no matter what I said, the lady wasn't going to change me to another room.

The place very minimize and nice. near with waterfront KCH. I love it!

Ok for the price paid . No complaints

Ok for the price paid . No complaints

Lobby abit noisy with other visitor's from Mauritius island. Breakfast average.

Lobby abit noisy with other visitor's from Mauritius island. Breakfast average.

Location strategic in city centre. Comfort bed. Shower pressure is good.

Location strategic in city centre. Comfort bed. Shower pressure is good.

It hotel is located at a perfect location, by the Waterfront. It was really value for money if you are just looking for a place to bunk for the night.

It hotel is located at a perfect location, by the Waterfront. It was really value for money if you are just looking for a place to bunk for the night.

Overall is nice

Overall is nice

i need to wait for 15 minutes to check in due to no one in front liner service...got no tv remote control...the air conditioner is rattling for my room...but im proud with the hygiene of the toilet and the room itself..

i need to wait for 15 minutes to check in due to no one in front liner service...got no tv remote control...the air conditioner is rattling for my room...but im proud with the hygiene of the toilet and the room itself..

It was ok.. The place is near the waterfront so its easy for me to walk just down the street to find some food.

It was ok.. The place is near the waterfront so its easy for me to walk just down the street to find some food.

Hotel need maintenance. My first room aircon leaking, second room sink leaking.

Hotel need maintenance. My first room aircon leaking, second room sink leaking.

The room was extremely small for 2 persons. I cannot fit my luggage and need to put my luggage in front of toilet door. The breakfast was okay. No place to pray for muslim. We need to pray on the bed since space is small. If 1 person changing cloth, another person needs to be on the bed. To save space.

The room was extremely small for 2 persons. I cannot fit my luggage and need to put my luggage in front of toilet door. The breakfast was okay. No place to pray for muslim. We need to pray on the bed since space is small. If 1 person changing cloth, another person needs to be on the bed. To save space.

At first I had a terrible impression of the hotel. My room #247 was not acceptable. Upon my arrival, the floor was filthy (housekeeping came and swept it upon my request and she swept up quite a bit of dirt), the safe did not work, the bathroom ceiling leaked making the floor a wet mess, and the air conditioner did not work. Maintenance person Hafiz came to my rescue! He went downstairs and took care of switching my room for me, moving my luggage to the new room #116 and making sure everything in it worked properly. If it were not for him, I would be very unhappy with the check-in at the hotel. I was very upset with the first room, especially staying for 9 nights, but Hafiz helping me by arranging the new room made me happy again. After several days in the new room, it became apparent that it also had issues. The bathroom smelled like the sewer and it permeated the entire room, and the electricity in the room would go out multiple times per day. Also although the room was cleaned everything day, some days they gave me no bottled water or toilet paper, and some days they did not sweep. I would not stay here again.