No real quiet hours. People held full convos in halls and doors slamming throughout night. The room was comfortable

No real quiet hours. People held full convos in halls and doors slamming throughout night. The room was comfortable

Excellent front desk experience

Excellent front desk experience

The price based on amenities was not as expected.

The price based on amenities was not as expected.

Easy access to the one of biggest shopping mall in Managua. Staff are friendly

Easy access to the one of biggest shopping mall in Managua. Staff are friendly

Really good experience

Really good experience

Excellent customer service

Excellent service, comfortable beds and pillows, breakfast is Excellent all areas clean .

Excellent service, comfortable beds and pillows, breakfast is Excellent all areas clean .

I love staying here when I go to Managua. The location and food are fantastic:

I love staying here when I go to Managua. The location and food are fantastic:

Tuanis

good attention

good attention

It is a nice place.

It is a nice place.

It was raining heavily and water came trough the main and only window. Additionally the floor alarm went off 3 times that night. Good location + helpful staff.

It was raining heavily and water came trough the main and only window. Additionally the floor alarm went off 3 times that night. Good location + helpful staff.

Excellent

Didn’t have water , couldn’t take a bath and a/c didn’t work

Didn’t have water , couldn’t take a bath and a/c didn’t work

Great Hotel in the Capital. We stay here very frequently but faced a big issue this time. No water pressure in the shower for the entirety of our stay. Not even a drip. After talking to the day manager about the inconvenience of our first nights stay, we were assured the problem was minutes away from being corrected. We stayed a second night based on his promise. We and our baby are now going on day three without a proper shower and have left this hotel. Some staff recommended we just use the pool to wash lol.

Great Hotel in the Capital. We stay here very frequently but faced a big issue this time. No water pressure in the shower for the entirety of our stay. Not even a drip. After talking to the day manager about the inconvenience of our first nights stay, we were assured the problem was minutes away from being corrected. We stayed a second night based on his promise. We and our baby are now going on day three without a proper shower and have left this hotel. Some staff recommended we just use the pool to wash lol.

Staff was friendly and helpful!

Great stay overall!

Staff was friendly and helpful!

Great stay overall!

Pre-Covid I had stayed at this Hyatt dozens of times. Every time was 5 stars. My first time back in 4 1/2 years was disappointing. First the positive - the staff was very friendly and you simply can't beat how amazing their breakfast is with fresh fruits and juices. On the negative - we couldn't use the pool one night due to a wedding party happening in the pool area with very loud music that went until nearly 1am that could be heard from our 2nd floor room. The pool and deck area have separated and seriously need repaired. Almost none of the staff speak English where before many staff spoke English. I will stay at the Intercontinental on my next trip - which was also 5 stars Pre-Covid and see if they have gone downhill too or if this is unique to the Hyatt.