Had the best stay, the hotel is located 5-7 minutes walk from the great mosque. The beds an comfortable and housekeeping staff did an amazing job with cleaning & providing what we need. There are lots of shops inside the hotel and tea/drinks shop just outside. The doormen and bell men were super friendly and polite, did an amazing job by Imam, Salauddin Nazrul, Al Masud Chowdhury, Khorsahed ALAM. I would like to thank them for their service as they made us feel homely. The only downside is it’s very noisy in the morning as the windows aren’t soundproof. We will most definitely stay here when we return to Makkah.

Stayed at this hotel 4 - 5 times. One of the cheapest but the hotel is excellent. 5 mins from Haram and recently refurbished. Nothing to fault. We were given a nice spacious room and the staff were helpful especially the cleaners on our floor.

Had the best stay, the hotel is located 5-7 minutes walk from the great mosque. The beds an comfortable and housekeeping staff did an amazing job with cleaning & providing what we need. There are lots of shops inside the hotel and tea/drinks shop just outside. The doormen and bell men were super friendly and polite, did an amazing job by Imam, Salauddin Nazrul, Al Masud Chowdhury, Khorsahed ALAM. I would like to thank them for their service as they made us feel homely. The only downside is it’s very noisy in the morning as the windows aren’t soundproof. We will most definitely stay here when we return to Makkah.

Easy walking distance to the Haram. Very nice hotel , convenient for families. Super fast lifts so you’re never waiting in the lobby. Breakfast opens late at 7am, hotel really needs to consider starting earlier around 6am straight after Fajr.

Easy walking distance to the Haram. Very nice hotel , convenient for families. Super fast lifts so you’re never waiting in the lobby. Breakfast opens late at 7am, hotel really needs to consider starting earlier around 6am straight after Fajr.

Great customer service. Upon our arrivals, we were welcomed with a smile and easy check in. We found an unwanted guest in our room which got resolved immediately with a room change and was offered a free breakfast to all 4 guest through all of our stay. The TV Signal was also an issue in the new room which the technicians couldnt get to the bottom of but it wasnt essential for us. Hotel is very close to the haram within 10mins walk then you can decide where in the haram you want to go and Athan can be heard from our room. I would stay here again despite some of the aforementioned. Also thanks to Sundus from customer service team.

Great customer service. Upon our arrivals, we were welcomed with a smile and easy check in. We found an unwanted guest in our room which got resolved immediately with a room change and was offered a free breakfast to all 4 guest through all of our stay. The TV Signal was also an issue in the new room which the technicians couldnt get to the bottom of but it wasnt essential for us. Hotel is very close to the haram within 10mins walk then you can decide where in the haram you want to go and Athan can be heard from our room. I would stay here again despite some of the aforementioned. Also thanks to Sundus from customer service team.

It was an amazing stay as usual. I really recommend this place for a peaceful stay in Makkah for Oumrah

It was an amazing stay as usual. I really recommend this place for a peaceful stay in Makkah for Oumrah

It was an amazing experience, a very close to Haram hotel indeed a five star for that matter, all their staff are friendly and willing to assist in all kind of manner.

It was an amazing experience, a very close to Haram hotel indeed a five star for that matter, all their staff are friendly and willing to assist in all kind of manner.

Great Hotel With amazing Breakfast... Nice Location

Great Hotel With amazing Breakfast... Nice Location

Hotel is Close to Haram and the staff is very nice and helpful, the rooms need to be renovated, carpet is old and not clean however bed and bed sheets were clean and comfy

Hotel is Close to Haram and the staff is very nice and helpful, the rooms need to be renovated, carpet is old and not clean however bed and bed sheets were clean and comfy

Saif ul Rahman did an excellent job cleaning my room and making sure everything was okay. Was not happy with the renovation work being carried out during my stay, dust noise etc. Hotel is very close to the Haram which was very convenient.

Deluxe suite was perfect for family with kids. Super comfy beds and extremely helpful staff.

Did not enjoy my stay. Bathrooms are dirty and need updating. Renovations being carried out on our floor, dust, noise, workmen leaving dangerous materials in the corridors (nails sticking out), electrical cables exposed, lights hanging down on walls. The only good point, hotel was very close to Haram.

Staff MD. Imam at the door and Naeem Asl at bell desk was extremely helpful. Thank you

They charge cost of rooms as a five stars but their service is not equal to two stars. The rooms was so small for 4 people and the toilets were very dirty. I’m amazed that why they can’t provide enough toilet cleaning material to their staffs. Even the dirt was in layers to layers. I paid cost of two nights but we could not sleep for two nights there. Even a bad smell was coming out of AC, I think it needs deep cleaning. My children got sick due to the smell which was always there, when the AC was for few seconds then breathing was difficult. t’s in a very good location but they need to pay attention on improving their service

They charge cost of rooms as a five stars but their service is not equal to two stars. The rooms was so small for 4 people and the toilets were very dirty. I’m amazed that why they can’t provide enough toilet cleaning material to their staffs. Even the dirt was in layers to layers. I paid cost of two nights but we could not sleep for two nights there. Even a bad smell was coming out of AC, I think it needs deep cleaning. My children got sick due to the smell which was always there, when the AC was for few seconds then breathing was difficult. t’s in a very good location but they need to pay attention on improving their service

The best thing about the hotel is its proximity to the Haram.We were charged the full price, which is absolutely fine. I stayed on the 21st. We were then told there would be no water from 12 am to 3 am. We were like, "Okay, is this really a 5-star hotel?" Then, the water didn't come back until 7 am, right when we needed it the most for Fajr. There was also work going on the 4th floor, and paint was everywhere with a strong smell. My suggestion: just close that floor if you need to get the work done. There are some people who are allergic to these things. Lastly, we had to check out a little late because of my mother health condition. I explained everything to the front staff, and they told me straightforwardly that I had to pay 300 riyals for an extra 4-hour stay, which I'm fine with. But why didn't you reimburse the money to people who didn't have access to water from 12 am to 7 am, who paid 550 riyals per night just to seek comfort, but are quick to charge 300 riyals for just an extra 4 hours?

The best thing about the hotel is its proximity to the Haram.We were charged the full price, which is absolutely fine. I stayed on the 21st. We were then told there would be no water from 12 am to 3 am. We were like, "Okay, is this really a 5-star hotel?" Then, the water didn't come back until 7 am, right when we needed it the most for Fajr. There was also work going on the 4th floor, and paint was everywhere with a strong smell. My suggestion: just close that floor if you need to get the work done. There are some people who are allergic to these things. Lastly, we had to check out a little late because of my mother health condition. I explained everything to the front staff, and they told me straightforwardly that I had to pay 300 riyals for an extra 4-hour stay, which I'm fine with. But why didn't you reimburse the money to people who didn't have access to water from 12 am to 7 am, who paid 550 riyals per night just to seek comfort, but are quick to charge 300 riyals for just an extra 4 hours?

Hotel was in a great location. Room was dark with hardly any lighting.

Hotel was in a great location. Room was dark with hardly any lighting.

I would like to thank the Bellman Nazrul for being very helpful and kind. About the property it’s good for what they charge the price of the room was very reasonable.

I would like to thank the Bellman Nazrul for being very helpful and kind. About the property it’s good for what they charge the price of the room was very reasonable.

Best customer service

Amazing customer service . Great location and clean property

Amazing customer service . Great location and clean property

Great experience and the staff was kind and helpful. My only issue was that there were a lot of flies in our room and in the lobby. Otherwise, will be going here again.

Great experience and the staff was kind and helpful. My only issue was that there were a lot of flies in our room and in the lobby. Otherwise, will be going here again.