Had a super stay. However, the parking was very hard to find. No signs! Also, when you left the using Hilton card did not work when you checked out of the garage across the street. Had to call the front office not good. This process needs to be updated. Better communicated, and easier access Both going into the garage and exiting the garage

Had a super stay. However, the parking was very hard to find. No signs! Also, when you left the using Hilton card did not work when you checked out of the garage across the street. Had to call the front office not good. This process needs to be updated. Better communicated, and easier access Both going into the garage and exiting the garage

Fantastic hotel, view of city, Lake Erie, and private airport. Great bar and restaurant. Can’t wait to go back.

Fantastic hotel, view of city, Lake Erie, and private airport. Great bar and restaurant. Can’t wait to go back.

The room was amazing and clean. Loved the 24 hour shop in the lobby. Wish the rooftop bar/restaurant was open on Sunday and Monday though.

The room was amazing and clean. Loved the 24 hour shop in the lobby. Wish the rooftop bar/restaurant was open on Sunday and Monday though.

This hotel is perfect for Browns games, the location is convenient, and the hotel welcoming. We had a great time! Everything is within walking distance.

This hotel is perfect for Browns games, the location is convenient, and the hotel welcoming. We had a great time! Everything is within walking distance.

Wonderful. Walking distance from anywhere

Wonderful. Walking distance from anywhere

Everything was great, except for the coffee in the room. Wife said coffee was aweful.

Great location very close to everything. Onsite dining bars clean and cool

Everything was great, except for the coffee in the room. Wife said coffee was aweful.

just spent a few days in the city , enjoyed the sights, the food and the great service from HIlton

just spent a few days in the city , enjoyed the sights, the food and the great service from HIlton

It was great! We had a corner room and the view was amazing. Great service and a delicious fall themed cocktail and smash burger late nite. Great water pressure and cozy beds. Thank you!

We stopped in Cleveland overnight as part of a cross-country trip. This hotel was really lovely, centrally located, with great staff. Special shout out to Caden, who got us checked in super quick and had answers for all my questions.

We stopped in Cleveland overnight as part of a cross-country trip. This hotel was really lovely, centrally located, with great staff. Special shout out to Caden, who got us checked in super quick and had answers for all my questions.

Excellent customer service! We were in room 2024

Excellent customer service! We were in room 2024

I came to this beautiful place visiting from Chicago an we arrived early. We to check in the front staff told us we was too early to check in. We understood being it was 11 the morning.So he said we will put your number in the computer and text you when your room is ready. Great we still understood, came back after meeting up with family at 2:00 pm like hey is it possible we can pay extra for early check in. The lady was nice an explain our room looks to almost be ready we will text you when it is. Cool no problem we waited outside on our car. 3pm rolls around still no text so we proceed to go back in for them to tell us “oh your room been ready” not a text or anything from them. We get our key an wasn’t told how to get to the elevator or what floor we would be staying on after another GUEST ask if we were lost an helping us find the elevator we finally made it to our room

Loved everything except 1 issue. The womens bathroom by the restaurant was not very clean and was out of toilet paper twice during our weekend stay. The rooms was great but a nice hotel needs to do better.

Great location by the lake clean room

Very nice. Front desk staff pleasant. Great location

Great facility, close to everything

Nice hotel. Stayed here twice before and never had any problems.

Location, staff, facilities all excellent. Not overly moved by their dining facilities so at out. Would definitely recommend the hotel though. You can see the Cleveland Browns Stadium from the hotel and The Rock and Roll Hall of Fame and Progressive Field, home of the Cleveland Guardians are all within walking distance.

This was my first visit at this Hilton, I must say that I was quite impressed. The service was impeccable. I am looking forward to my next visit.

This was my first visit at this Hilton, I must say that I was quite impressed. The service was impeccable. I am looking forward to my next visit.

Parking across the street with an underground tunnel or valet are the only parking options. The parking should be furthered detailed. It was a little frustrating trying to figure it out, especially during inclement weather. Otherwise excellent stay.

Ya a great weekend

Great location and nice staff. Our room was a bit worn/tiered and because a bit older the bathroom wasn’t as clean as I’d like. Very spacious though and nice amenities.