The hotel is nice but I found it expensive for what it is and breakfast was not included. The restaurant had just opened, so the NYE party was very disorganized and expensive. We listened to Christmas songs even though I requested to change the music. The playlist repeated at least 4 times.

The hotel is nice but I found it expensive for what it is and breakfast was not included. The restaurant had just opened, so the NYE party was very disorganized and expensive. We listened to Christmas songs even though I requested to change the music. The playlist repeated at least 4 times.

We had a nice stay at the hotel however there was a complete demolition of the front areas where the reception was and a restaurant was. The construction started around 8:45am until 6:30pm daily, making it difficult to sleep in, rest during the day, while on our vacation and do some remote work. We were very surprised this was not mentioned at the time of booking, nor prior to our arrival or at check in. We were also very surprised there was any construction even allowed during this week…dia de Los muertos is an 8 days celebration in Oaxaca that we were specifically there for and of course the hotel prices reflected that too. We mentioned our disappointment and questioned the reasoning mid-stay to the hotel manager and the. submitted a complaint directly to hotels.com. Only hotels.com actually did something for us, the hotel never responded to us or offered any compensation or refund. The hotel still has not responded to Hotels.com requests. We are disappointed the construction happened the first 5 days we were there…including both Saturday and Sunday. Other than the construction, everything else about this hotel was good, especially the location.

We had a nice stay at the hotel however there was a complete demolition of the front areas where the reception was and a restaurant was. The construction started around 8:45am until 6:30pm daily, making it difficult to sleep in, rest during the day, while on our vacation and do some remote work. We were very surprised this was not mentioned at the time of booking, nor prior to our arrival or at check in. We were also very surprised there was any construction even allowed during this week…dia de Los muertos is an 8 days celebration in Oaxaca that we were specifically there for and of course the hotel prices reflected that too. We mentioned our disappointment and questioned the reasoning mid-stay to the hotel manager and the. submitted a complaint directly to hotels.com. Only hotels.com actually did something for us, the hotel never responded to us or offered any compensation or refund. The hotel still has not responded to Hotels.com requests. We are disappointed the construction happened the first 5 days we were there…including both Saturday and Sunday. Other than the construction, everything else about this hotel was good, especially the location.

the only thing that I did not like was the towels

the only thing that I did not like was the towels

Very quiet, clean and safe.

Very quiet, clean and safe.

Nice place, clean rooms, hot water, nice patio, feels safe, overall great stay. Only annoyance was the nearby cathedrals early morning bells! :)

Nice place, clean rooms, hot water, nice patio, feels safe, overall great stay. Only annoyance was the nearby cathedrals early morning bells! :)

Lovely hotel, beautiful views of the mountains from the roof terrace. This area of Oaxaca is my favourite to stay in - walkable to the zócalo, Jalatlaco and Xochimilco, and the bus station but a quiet oasis to sleep! Recommend this hotel highly.

Lovely hotel, beautiful views of the mountains from the roof terrace. This area of Oaxaca is my favourite to stay in - walkable to the zócalo, Jalatlaco and Xochimilco, and the bus station but a quiet oasis to sleep! Recommend this hotel highly.

Excellent week long stay during the celebrations for Dia des los Muertos. Perfect location for exploring the historic and colorful areas of Oaxaca...also the rooftop terrace was a wonderful place to watch the parades go by and also relax in the evening. Our room was large with a comfortable bed and large bathroom. All amenities were better than basic and we received daily waters and anything else we asked for like extra towels etc. The entire staff from housekeeping to front desk was wonderful and friendly and helpful. It was a joy to stay here and I would choose this Parador again in a heartbeat!

Excellent week long stay during the celebrations for Dia des los Muertos. Perfect location for exploring the historic and colorful areas of Oaxaca...also the rooftop terrace was a wonderful place to watch the parades go by and also relax in the evening. Our room was large with a comfortable bed and large bathroom. All amenities were better than basic and we received daily waters and anything else we asked for like extra towels etc. The entire staff from housekeeping to front desk was wonderful and friendly and helpful. It was a joy to stay here and I would choose this Parador again in a heartbeat!

Horrible

Horrible

Very nice, comfortable and clean rooms . The location is great but a little noisy but inside the hotel was fine.

Very nice, comfortable and clean rooms . The location is great but a little noisy but inside the hotel was fine.

There were only two small bedside lamps in the room, not enough light to read by. There was a large overhead chandelier that lit up the room, but not really conducive for reading. Only a desk chair and desk to sit on. Could use a side table and chair and better lighting to get a five star rating. Service was excellent.

There were only two small bedside lamps in the room, not enough light to read by. There was a large overhead chandelier that lit up the room, but not really conducive for reading. Only a desk chair and desk to sit on. Could use a side table and chair and better lighting to get a five star rating. Service was excellent.

Helpful staff, quiet yet centrally located

Everything was great with my stay. Room was clean and service was great. I recommend this hotel to stay.

Everything was great with my stay. Room was clean and service was great. I recommend this hotel to stay.

Best location with in walking distance to downtown and tons of great restaurants, museums, and small local artisan shops, it is clean, quite, easy to book :)

Best location with in walking distance to downtown and tons of great restaurants, museums, and small local artisan shops, it is clean, quite, easy to book :)

It was ok but disappointing. It’s in a GREAT location next to Santo Domingo and perfect for walking in the area. It was a bit more expensive than I normally pay in Oaxaca so I was expecting better than m where I normally stay (I stay in Oaxaca 3 times per year). The room they gave us was WAY in the back of the hotel (which was weird because were were the only ones staying there). The room had a horrible odor (like an old room) which I understood because of the age of the hotel but the bathroom has a body odor smell that never left either. It was raining some while we were there and so some humidity is expected, however the room stayed WET. All of our clothes were wet just from sitting in the room. We left the window open and fan on(no a/c) to try and dry it out but we left with wet clothes in our suitcases just from hanging in the closet. There was mold on the walls as well and on the plastic shower curtain. It’s sad because the room could be nice but it doesn’t appear they are ventilating it well or maintaining it. The courtyard is pretty there and has a lot of beautiful plants and the terrazza is nice to go out and see the views of the city. Also, the morning I was checking out I noticed they decided to overcharge my card and not the card I gave them when I arrived but one on my hotels.com profile. That charge is pending so I will dispute if necessary when finalized. I tried discussing it with them before I left but they insisted there were no other charges.

It was ok but disappointing. It’s in a GREAT location next to Santo Domingo and perfect for walking in the area. It was a bit more expensive than I normally pay in Oaxaca so I was expecting better than m where I normally stay (I stay in Oaxaca 3 times per year). The room they gave us was WAY in the back of the hotel (which was weird because were were the only ones staying there). The room had a horrible odor (like an old room) which I understood because of the age of the hotel but the bathroom has a body odor smell that never left either. It was raining some while we were there and so some humidity is expected, however the room stayed WET. All of our clothes were wet just from sitting in the room. We left the window open and fan on(no a/c) to try and dry it out but we left with wet clothes in our suitcases just from hanging in the closet. There was mold on the walls as well and on the plastic shower curtain. It’s sad because the room could be nice but it doesn’t appear they are ventilating it well or maintaining it. The courtyard is pretty there and has a lot of beautiful plants and the terrazza is nice to go out and see the views of the city. Also, the morning I was checking out I noticed they decided to overcharge my card and not the card I gave them when I arrived but one on my hotels.com profile. That charge is pending so I will dispute if necessary when finalized. I tried discussing it with them before I left but they insisted there were no other charges.

The location is excellent. Unfortunately we didn’t notice the room we booked did not have AC, however the room stayed pretty cool. The staff are friendly beds were only ok.

The location is excellent. Unfortunately we didn’t notice the room we booked did not have AC, however the room stayed pretty cool. The staff are friendly beds were only ok.

A very good stay. Friendly, helpful staff. Bed sheets were a bit small for size of bed! We would have appreciated a bar, or somewhere at least to buy a cup of coffee or a glass of wine. Apart from that a very good hotel and we enjoyed our stay.

A very good stay. Friendly, helpful staff. Bed sheets were a bit small for size of bed! We would have appreciated a bar, or somewhere at least to buy a cup of coffee or a glass of wine. Apart from that a very good hotel and we enjoyed our stay.