Kindness of the staff

This is an amazing little hotel near to the center of Merida. The staff was friendly and very accommodating. The breakfast was very good and we appreciated the little touches such as lactose free milk. The breakfast fruits were very fresh and tasteful. If we return to Merida, we definitely will stay here again

This is an amazing little hotel near to the center of Merida. The staff was friendly and very accommodating. The breakfast was very good and we appreciated the little touches such as lactose free milk. The breakfast fruits were very fresh and tasteful. If we return to Merida, we definitely will stay here again

A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.

A beautiful small hotel in the centre of Merida. Lovely staff made our stay perfect.

I really enjoyed my stay at this hotel for 5 nights. The highlights were the service from all of the staff, the pool was very nice, and the breakfast. The hotel is in a quiet neighborhood and we heard little noise at night.

I really enjoyed my stay at this hotel for 5 nights. The highlights were the service from all of the staff, the pool was very nice, and the breakfast. The hotel is in a quiet neighborhood and we heard little noise at night.

The hotel is located on a quiet street yet all of central Merida is easily available by walking. The included breakfast is excellent with a changing daily extra in addition to always present fresh cut fruit, yogurt, granola, juice, breads, and coffee. Even a bean to cup Breville espresso machine. Staff are friendly and helpful. Highly recommended.

The hotel is located on a quiet street yet all of central Merida is easily available by walking. The included breakfast is excellent with a changing daily extra in addition to always present fresh cut fruit, yogurt, granola, juice, breads, and coffee. Even a bean to cup Breville espresso machine. Staff are friendly and helpful. Highly recommended.

Hotel Zamná is beautiful and comfortable. The staff is first-rate. Thanks for a wonderful stay in Mérida.

Hotel Zamná is beautiful and comfortable. The staff is first-rate. Thanks for a wonderful stay in Mérida.

The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.

The staff is incredibly friendly and helpful. Staff is definitely what puts this hotel above others I've stayed at in Merida. Common areas are beautiful, clean, and tranquil. Included breakfast is fresh, healthy, and delicious. Quickish walk to the center but in a quiet neighborhood. Small neighborhood park with good affordable market food available around the corner. Will definitely return to this hotel.

Likes: Clean room, friendly helpful front desk, wonderful breakfast, nice pool. Dislike: Booked the hotel then tried to arrange shuttle pickup at airport. I knew this service existed because I had seen the shuttle before. Because I booked through Expedia however, Zamna would not pick me up in their shuttle. I was going to cancel my Expedia booking and book directly through the hotel in order to get shuttle service but my booking was nonrefundable. I feel like the hotel website should be more clear about how to use the shuttle service or Expedia should include the service.

Likes: Clean room, friendly helpful front desk, wonderful breakfast, nice pool. Dislike: Booked the hotel then tried to arrange shuttle pickup at airport. I knew this service existed because I had seen the shuttle before. Because I booked through Expedia however, Zamna would not pick me up in their shuttle. I was going to cancel my Expedia booking and book directly through the hotel in order to get shuttle service but my booking was nonrefundable. I feel like the hotel website should be more clear about how to use the shuttle service or Expedia should include the service.

Beautiful family run hotel. Extremely friendly staff. Scrupulously clean. Lovely pool area to relax at after a hot day of sightseeing. I would not contemplate staying anywhere else in Merida should I return.

Beautiful family run hotel. Extremely friendly staff. Scrupulously clean. Lovely pool area to relax at after a hot day of sightseeing. I would not contemplate staying anywhere else in Merida should I return.

We stayed at the Hotel Zamna for a total of 10 nights and our stay was easy and enjoyable. Hotel Zamna is the perfect hotel for a stay in Merida, it is convenient to almost every place you want to go. We walked to most places we wanted to go. It is easy to get to the Plaza Grande, Parque Sta Lucia and just blocks away from Parque Santiago and the market there The service and staff are impeccable from the airport pick up and drop off to the housekeeping staff everyone is friendly and helpful. Breakfast is delicious, filing and changes everyday. They were able to happily accommodate our vegetarian diet. The front desk helped to answer any questions we had and even made arrangements for a doctor to make a house call. You would be hard pressed to find a better and more convenient hotel in a quiet neighborhood at this price range.

We stayed at the Hotel Zamna for a total of 10 nights and our stay was easy and enjoyable. Hotel Zamna is the perfect hotel for a stay in Merida, it is convenient to almost every place you want to go. We walked to most places we wanted to go. It is easy to get to the Plaza Grande, Parque Sta Lucia and just blocks away from Parque Santiago and the market there The service and staff are impeccable from the airport pick up and drop off to the housekeeping staff everyone is friendly and helpful. Breakfast is delicious, filing and changes everyday. They were able to happily accommodate our vegetarian diet. The front desk helped to answer any questions we had and even made arrangements for a doctor to make a house call. You would be hard pressed to find a better and more convenient hotel in a quiet neighborhood at this price range.

Excellent location only a few minutes walk to the center of town. Loved relaxing in the pool area and reading areas. Excellent care by the entire staff! Yummy yummy full breakfast too!! For all you coffee lovers….three choices of coffee types!

Excellent location only a few minutes walk to the center of town. Loved relaxing in the pool area and reading areas. Excellent care by the entire staff! Yummy yummy full breakfast too!! For all you coffee lovers….three choices of coffee types!

Zamna hotel is a cute boutique hotel with excellent staff and service. Unfortunately, their rooms leave a lot to be desired. The standard room has a tiny full size bed, I mean tiny. The beds are uncomfortable, the AC is difficult to regulate so you’re either freezing or hot, and the shower heads are very old. Overall, the serviceable and friendly staff made our stay okay, but it’s not a super comfortable hotel if you’re looking for a relaxing getaway.

Zamna hotel is a cute boutique hotel with excellent staff and service. Unfortunately, their rooms leave a lot to be desired. The standard room has a tiny full size bed, I mean tiny. The beds are uncomfortable, the AC is difficult to regulate so you’re either freezing or hot, and the shower heads are very old. Overall, the serviceable and friendly staff made our stay okay, but it’s not a super comfortable hotel if you’re looking for a relaxing getaway.

Excellent breakfast. Friendly staff!

Excellent breakfast. Friendly staff!

Very comfortable stay. Great location. The owners are very kind and helpful. Hotel offers a delicious and complete breakfast with variety every day. Highly recommend this hotel.

Very comfortable stay. Great location. The owners are very kind and helpful. Hotel offers a delicious and complete breakfast with variety every day. Highly recommend this hotel.

Fantastic place. So charming and relaxing. Delicious breakfast, extremely friendly, helpfull and smiley staff. Best place in Merida.

Fantastic place. So charming and relaxing. Delicious breakfast, extremely friendly, helpfull and smiley staff. Best place in Merida.

Very nice rooms and common areas with hammocks and a small pool many trees and birds Short walk to downtown

This place was awesome, very friendly and helpful all the way through. The room was fantastic and the pool was spotless. The staff even helped us with getting to and from a venue we were attending.

Stayed in room 7. Very nice, but needs a new shower head. :) Listening to the waterfall was a nice touch. Breakfast was great too! Lucky find. Ony wish check in was sooner.