Fantastic location. Cool villa with terrace and pool. Excellent beakfast buffet. Convenient very long pool on the beach ideal for swimming. BUT : -Stones on the beach should be regularly removed. -Parasols on the beach would be nice to have. - Rooms and facilities need renovations. -Housekeeping service was often in late afternoon ( morning service would be better).

Wonderful breakfast. Pool villas are beautiful

Wonderful breakfast. Pool villas are beautiful

Amazing staff.

Amazing staff.

There’s absolutely nothing bad to say about this place. It’s perfect or close to perfect as you can imagine.

There’s absolutely nothing bad to say about this place. It’s perfect or close to perfect as you can imagine.

Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.

Overall a good stay for our second visit in 10 years. Ice was super helpful in the restaurant and the location and views are great. The property does however need some investment as aspects of it are a bit tired and in need of tidying up.

We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .

We had such a great experience from the check in all the way to the end of check out process . Ying was fabulous along with the staff from Golf cart rides to the staff at the buffet . They all were very attentive . Just remember if you want the hustle bustle busy party hotel or area this one is def not the one. It’s situated more for relaxation and best for couples especially with our own private infinity pool to our private beach area .

Great place to stay, would recommend! Only con is that nothing is that there are no restaurants or coffeeshops that are walkable you need to take a taxi to get anywhere outside of the property.

Great place to stay, would recommend! Only con is that nothing is that there are no restaurants or coffeeshops that are walkable you need to take a taxi to get anywhere outside of the property.

Friendly staff and beautiful property. Definitely made our honeymoon unforgettable

Friendly staff and beautiful property. Definitely made our honeymoon unforgettable

Amazing location, staff and service!!

Amazing location, staff and service!!

I had to came to naka before the COVID-19 and that time the breakfast is good as this trip at that time will had the prams ham and blue cheese some different cheese not the slices cheese!I think it’s need to improve on the breakfast

I had to came to naka before the COVID-19 and that time the breakfast is good as this trip at that time will had the prams ham and blue cheese some different cheese not the slices cheese!I think it’s need to improve on the breakfast

Stayed here a couple times over the years. The property is really starting show its age. Still beautiful and a wonderful time

Stayed here a couple times over the years. The property is really starting show its age. Still beautiful and a wonderful time

Perfect

Perfect

Helpful- friendly- wonderful view - big pool - breakfast was good

Helpful- friendly- wonderful view - big pool - breakfast was good

I rarely ever leave reviews but I must do so for the Naka Phuket. If you stay, I would not advise you to book the Napa Suite. My boyfriend and I stayed here and had the most disappointing experience. Their buggy system is inefficient and makes the whole stay extremely inconvenient. The Napa Suite looked like a motel room that had clearly not been renovated for years. To be paying 2500 HKD for a room like this per night is unacceptable. It "boasts" an outdoor tub but housekeeping didn't clean it before we arrived, there were leaves and twigs everywhere the floor on the balcony was dirty. Found hair in the shower and the bed mattress was lumpy. Airconditioner was old and so was the TV. Room was extremely unwelcoming and if you arrive at the building complex past 11, its pitch black and you can hardly find your way to the room. It's clear that the hotel probably struggled during covid and is trying to make up for it now by cutting corners. The toiletries all don't match (i.e. the toothbrush packages looked like they came from two different hotels). The hotel is also severely understaffed, the pool bar only had 2 ladies working both the beach and the pool which made it difficult to put orders in etc. Unless the hotel has a serious renovation I would not advise you to stay here. I'm not sure what the villas are like, maybe they're nicer but the hotel is old and they've missed out on a lot of the finer details that you'd expect when paying what you are paying.

I rarely ever leave reviews but I must do so for the Naka Phuket. If you stay, I would not advise you to book the Napa Suite. My boyfriend and I stayed here and had the most disappointing experience. Their buggy system is inefficient and makes the whole stay extremely inconvenient. The Napa Suite looked like a motel room that had clearly not been renovated for years. To be paying 2500 HKD for a room like this per night is unacceptable. It "boasts" an outdoor tub but housekeeping didn't clean it before we arrived, there were leaves and twigs everywhere the floor on the balcony was dirty. Found hair in the shower and the bed mattress was lumpy. Airconditioner was old and so was the TV. Room was extremely unwelcoming and if you arrive at the building complex past 11, its pitch black and you can hardly find your way to the room. It's clear that the hotel probably struggled during covid and is trying to make up for it now by cutting corners. The toiletries all don't match (i.e. the toothbrush packages looked like they came from two different hotels). The hotel is also severely understaffed, the pool bar only had 2 ladies working both the beach and the pool which made it difficult to put orders in etc. Unless the hotel has a serious renovation I would not advise you to stay here. I'm not sure what the villas are like, maybe they're nicer but the hotel is old and they've missed out on a lot of the finer details that you'd expect when paying what you are paying.

The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.

The Naka is well located near Patong and the activities in the area - and only half an hour to Phuket Town & the large shopping centre. Nicely located on a hillside - with a pool beside the small beach - the pool villas and bedrooms have nice outlooks to sea. A little worn perhaps, with a strange layout (the showers & toilet are at the opposite end of the unit behind the living & bathrooms. Staff are very helpful - if a little short on understanding of English. The food is very good and the breakfast buffet is of a high standard. If you secure a good relative rate - a nice option. Rent a car for access to the many surrounding areas.

If you want to spend time at the hotel only, then this is the place for you. You have a private beach where you can kayak and snorkel. However, it is so far to get anywhere else. You cannot walk anywhere at all. The taxi service from the hotel starts from 450 baht. Facilities are old and not well maintained.

The 2 bedroom unit that we booked developed a leak before we arrived. Even though they reached out to let me know we couldn't arrange for a pick up from the airport, they said nothing about our room being damaged and thus unavailable. They tried to fix the problem by putting us in two separate 1-bedroom units for the same price. We politely declined and then spent the first three days of our five day trip moving rooms so they could 'accommodate' us. They didn't want to offer us a refund for the two nights we stayed in a one-bedroom so now I am having to chase hotels.com for this. I also cannot recommend the food. Restaurant closes as 7:30pm so any food after that would have to be ordered through an app which is inconvenient given the location of the hotel. Overall, very unpleasant stay and would not recommend unless you just need a lot of space for multiple families and don't mind being far from a town

The 2 bedroom unit that we booked developed a leak before we arrived. Even though they reached out to let me know we couldn't arrange for a pick up from the airport, they said nothing about our room being damaged and thus unavailable. They tried to fix the problem by putting us in two separate 1-bedroom units for the same price. We politely declined and then spent the first three days of our five day trip moving rooms so they could 'accommodate' us. They didn't want to offer us a refund for the two nights we stayed in a one-bedroom so now I am having to chase hotels.com for this. I also cannot recommend the food. Restaurant closes as 7:30pm so any food after that would have to be ordered through an app which is inconvenient given the location of the hotel. Overall, very unpleasant stay and would not recommend unless you just need a lot of space for multiple families and don't mind being far from a town