Property is nice. Pools and everything clean and good. Service is ok. The front desk person needs to be more pleasant. Perfect place to stay and like to chill. Quite a drive into town to the clubs, but worth it. The drive back late was very safe.

Everything it was good the only bad it was the way to the hotel they should fix the street but other then that it was perfect to a getaway with family

Everything it was good the only bad it was the way to the hotel they should fix the street but other then that it was perfect to a getaway with family

To far from town and the beach isn't good for swimming at all anytime, to dangerous. I will never go back just because i can't swim in the ocean. Very clean place.

To far from town and the beach isn't good for swimming at all anytime, to dangerous. I will never go back just because i can't swim in the ocean. Very clean place.

I had 3 issues with the resort 1) Road to resort has bad, bumpy, rough and was very worrisome driving thru it at night. 2) ALL personal at restaurant and the Bar always looked mad and it seemed like they were forced to be there. ALWAYS looked mad. We had to ask the waitress several times for anything we wanted because she kept forgetting. 3) Restaurant opens at 8am. they would even give us a glass of water. Their response was we had to wait until 8am to ask for anything.

I had 3 issues with the resort 1) Road to resort has bad, bumpy, rough and was very worrisome driving thru it at night. 2) ALL personal at restaurant and the Bar always looked mad and it seemed like they were forced to be there. ALWAYS looked mad. We had to ask the waitress several times for anything we wanted because she kept forgetting. 3) Restaurant opens at 8am. they would even give us a glass of water. Their response was we had to wait until 8am to ask for anything.

Great property!

Great property!

I was placed in a room my first night and construction was being done around 7:30am after a long late night of travel . The noise was so loud I couldn’t rest . After going to the front desk and asking for a different room I was told they would call or email me when they found something similar . They never called . There was no hot water shower 1 out of the few days I was there . The food and the staff for the restaurant were amazing and the food was amazing. The prices were not expensive very reasonable. Only reason for not getting 1 star . Over priced for not having anything near by to do . You have to get a taxi to and from town .

I was placed in a room my first night and construction was being done around 7:30am after a long late night of travel . The noise was so loud I couldn’t rest . After going to the front desk and asking for a different room I was told they would call or email me when they found something similar . They never called . There was no hot water shower 1 out of the few days I was there . The food and the staff for the restaurant were amazing and the food was amazing. The prices were not expensive very reasonable. Only reason for not getting 1 star . Over priced for not having anything near by to do . You have to get a taxi to and from town .

Good getaway from the city. Hard to find it though.

Good getaway from the city. Hard to find it though.

It was relaxing to stay at a resort. The staff was very friendly. We loved the pools.

It was relaxing to stay at a resort. The staff was very friendly. We loved the pools.

Safe

Safe

We got VIP but they didn’t treat us like VIP because we wanted to play tennis and they wanted to charge us for the racks and courts and we asked to play basketball and they didn’t have balls

We got VIP but they didn’t treat us like VIP because we wanted to play tennis and they wanted to charge us for the racks and courts and we asked to play basketball and they didn’t have balls

Nice hotel but too far from any restaurants or activities

Nice hotel but too far from any restaurants or activities

Good food and customer service

Good food and customer service

All was perfect

All was perfect

Love it, but away from town. We had a good time!!

The resort is very nice, clean, and love that we had the beach privacy. The front desk is not very helpful, Cynthia was rude.

Love it, but away from town. We had a good time!!

The resort is very nice, clean, and love that we had the beach privacy. The front desk is not very helpful, Cynthia was rude.

Beautiful property, I would definitely go back. The only con is that it is far from town accessible by a dirt road. Not complaining, this makes the place so special, however you need to either buy plenty of groceries for your entire stay on your way from the airport (which is what we did), or depend entirely on the one restaurant on-site. Round trip taxi to town is about $65.00 dlls so be mindful of that. There was one day that the building we were staying had a problem with the water supply and there was no manager in charge to update us on status. The very courteous front desk person was unable to answer our questions and no one else to support her with answers. I believe we had one of the best units in the property (4 bdroom 3 ba beach front - ground level) and we fully took advantage of it. Steps from the beach and pool. I am sure you will enjoy your time as we did. Thank you Vivo for your hospitality, we will definitely be back.

Beautiful property, I would definitely go back. The only con is that it is far from town accessible by a dirt road. Not complaining, this makes the place so special, however you need to either buy plenty of groceries for your entire stay on your way from the airport (which is what we did), or depend entirely on the one restaurant on-site. Round trip taxi to town is about $65.00 dlls so be mindful of that. There was one day that the building we were staying had a problem with the water supply and there was no manager in charge to update us on status. The very courteous front desk person was unable to answer our questions and no one else to support her with answers. I believe we had one of the best units in the property (4 bdroom 3 ba beach front - ground level) and we fully took advantage of it. Steps from the beach and pool. I am sure you will enjoy your time as we did. Thank you Vivo for your hospitality, we will definitely be back.

This place is in the middle of nowhere about 4 miles down a dirt road, good and bad? The place was nice though, but pool was dirty and stuff was a bit expensive for the area.