The property is beautiful. The spa was a great experience. The pool was heated. The service was excellent.

This is a beautiful resort. The room was well appointed and very clean. The staff was friendly. Loved that you could have a car take you and pick you up to other venues in the Middleburg area.

This is a beautiful resort. The room was well appointed and very clean. The staff was friendly. Loved that you could have a car take you and pick you up to other venues in the Middleburg area.

Everything about the property love the spa.

Everything about the property love the spa.

Our entire experience was memorable and great! We were treated great by everyone.

Our entire experience was memorable and great! We were treated great by everyone.

Pretty resort with nice spa. Extremely crowded on the holiday weekend which made for crowded pools, spa and restaurants. If you didn’t have reservations at the spa, you could only go to the family pool packed with kids.

Pretty resort with nice spa. Extremely crowded on the holiday weekend which made for crowded pools, spa and restaurants. If you didn’t have reservations at the spa, you could only go to the family pool packed with kids.

The staff was very friendly and the place was very nice and clean

The staff was very friendly and the place was very nice and clean

Our family stayed at the resort along with another family with a tween and teens. We enjoyed the indoor saltwater pool as well as the archery lesson. The complimentary shuttle was very convenient. We took advantage of the service for dinner at the Goodstone Inn, about a 10 minute drive away. The breakfast buffet was also very nice. The only reason I gave a 4 was that the wait for the Gold Cup was long and it would’ve been nice to have another dinner choice besides Harriman’s.

Our family stayed at the resort along with another family with a tween and teens. We enjoyed the indoor saltwater pool as well as the archery lesson. The complimentary shuttle was very convenient. We took advantage of the service for dinner at the Goodstone Inn, about a 10 minute drive away. The breakfast buffet was also very nice. The only reason I gave a 4 was that the wait for the Gold Cup was long and it would’ve been nice to have another dinner choice besides Harriman’s.

Excellent on all levels!

Excellent on all levels!

I like everything except, i wish they had a microwave

I like everything except, i wish they had a microwave

Overall, our experience at the resort was good but not great. Our favorite part of our stay was the spa, complimentary car service to and from some wineries, as well as the town of Middleburg. I also enjoyed playing scrabble in the library.

Overall, our experience at the resort was good but not great. Our favorite part of our stay was the spa, complimentary car service to and from some wineries, as well as the town of Middleburg. I also enjoyed playing scrabble in the library.

Excellent as always

Excellent as always

Very comfortable and quiet retreat. Good service. Beautiful property. Very expensive

Very comfortable and quiet retreat. Good service. Beautiful property. Very expensive

The property is just so expensive to first book and stay at and then there is almost nothing included in the putreagous price

The property is just so expensive to first book and stay at and then there is almost nothing included in the putreagous price

Five star almost all the time, they do a big public event on July 4 and it’s way too crowded and crazy, otherwise amazing. (45 minute wait to seat two at the bar, then an hour wait for pizza and a salad)

Five star almost all the time, they do a big public event on July 4 and it’s way too crowded and crazy, otherwise amazing. (45 minute wait to seat two at the bar, then an hour wait for pizza and a salad)

We enjoyed getting our “steps” on the trails then having a nice dinner with the window seating

We enjoyed getting our “steps” on the trails then having a nice dinner with the window seating

The staff was extremely friendly and helpful. The dining experience was truly awesome.

The staff was extremely friendly and helpful. The dining experience was truly awesome.

When I arrived I was very happy that the room was already available and it was before noon. I was however disappointed to learn that the room I reserved did not have a fireplace. On the website the picture shows a fireplace for the room type I selected. When I asked what the room cost would be if I switched I was told it would be over $1,000 but since my room was already $900 it was’t much of a difference to me but there was no attempt to upsell or offer a different room. I just moved on and instead asked if I could have a late check out of 4pm. She said yes of course it’s automatic because I reserved with AMEX but I reserved through Expedia which she confirmed. I ended up getting locked out of my room at around 2:30 so when I went to the desk I was surprised to learn there was no record of my 4:00 pm request and they said I would be charged a half day rate for the extra time. I explained my checkin conversation but after speaking to a manager he said they were not able to honor it and if I stayed longer I would have to pay. I decided to immediately check out. At that time I informed the desk that the TV in the room was not working (sound in and out) and they may want to get it checked for the next guest. It was in the middle of the night when I was watching TV and I didn’t feel like going through the hassle to call the desk when I was already in bed. Outside of this I really enjoyed the facility and the conference I attended.