This was one of the greatest hotel experiences I’ve had ever…. The service was second to none. Most of Japan’s cities are crowded and chaotic, and to return after a long touristy day to the serenity and peacefulness of this hotel was absolutely incredible.

This was one of the greatest hotel experiences I’ve had ever…. The service was second to none. Most of Japan’s cities are crowded and chaotic, and to return after a long touristy day to the serenity and peacefulness of this hotel was absolutely incredible.

Great experience. I had never been treated so well in a hotel. Highlight for the service provided by Ayumi: extremely attentive, friendly and efficient. It exceeded all expectations

Great experience. I had never been treated so well in a hotel. Highlight for the service provided by Ayumi: extremely attentive, friendly and efficient. It exceeded all expectations

The hotel is lovely, tranquil, secluded. The staff are incredible and service was top notch. Our room had a great view overlooking the castle moat, walls, and tops of the castle (of course in Kyoto by law you can't have a room high enough to view fully over the walls). The room was very clean, quiet, and nicely designed. We did not choose breakfast or dine at the restaurant/bar, however it looked very elegant. There are just so many places to experience in Kyoto outside the hotel. The only thing that could make this hotel even better would be if it had an onsen!

The hotel is lovely, tranquil, secluded. The staff are incredible and service was top notch. Our room had a great view overlooking the castle moat, walls, and tops of the castle (of course in Kyoto by law you can't have a room high enough to view fully over the walls). The room was very clean, quiet, and nicely designed. We did not choose breakfast or dine at the restaurant/bar, however it looked very elegant. There are just so many places to experience in Kyoto outside the hotel. The only thing that could make this hotel even better would be if it had an onsen!

This is a beautiful hotel in a perfect location. Rooms, public areas etc are immaculate with works class design and features. It has a luxury boutique feel to it with super friendly staff The only criticism is their somewhat inflexible approach to eating in the restaurant and access to the bar. Everything has to be pre- booked the day before when you may not be too sure of your plans and there’s little accommodation for any last minute changes. Other than that I’d 100 percent recommend the hotel if you want a peaceful and relaxing break in a city that is one of the jewels of the world.

This is a beautiful hotel in a perfect location. Rooms, public areas etc are immaculate with works class design and features. It has a luxury boutique feel to it with super friendly staff The only criticism is their somewhat inflexible approach to eating in the restaurant and access to the bar. Everything has to be pre- booked the day before when you may not be too sure of your plans and there’s little accommodation for any last minute changes. Other than that I’d 100 percent recommend the hotel if you want a peaceful and relaxing break in a city that is one of the jewels of the world.

This was a magnificent property. The rigorous protocols around accessing the dining room and bar could bear a revisit including some more options on the menu and flexibility with ordering. A bar where you can just drop by without a reservation and certain meals without reservation like breakfast would be good. It is so beautiful that a fitness center would be a real add. Staff are striving for excellence on all levels but seem to have to follow some cumbersome protocols.

This was a magnificent property. The rigorous protocols around accessing the dining room and bar could bear a revisit including some more options on the menu and flexibility with ordering. A bar where you can just drop by without a reservation and certain meals without reservation like breakfast would be good. It is so beautiful that a fitness center would be a real add. Staff are striving for excellence on all levels but seem to have to follow some cumbersome protocols.

Beautiful hotel and staff was very gracious. Highly recommend

Beautiful hotel and staff was very gracious. Highly recommend

Beautiful recently renovated hotel with an exceptionally friendly staff, great restaurants and amazing view of Nijō Castle. The only odd thing was the fact that one can barely fit even single carry-on suitcase into the closet.

Beautiful recently renovated hotel with an exceptionally friendly staff, great restaurants and amazing view of Nijō Castle. The only odd thing was the fact that one can barely fit even single carry-on suitcase into the closet.

Fantastic hotel. The property and room were immaculately clean and beautiful. Staff were attentive, helpful and friendly. The location is in a quiet neighborhood and conveniently close a subway station for travel throughout the city. My family thoroughly enjoyed our stay here.

Fantastic hotel. The property and room were immaculately clean and beautiful. Staff were attentive, helpful and friendly. The location is in a quiet neighborhood and conveniently close a subway station for travel throughout the city. My family thoroughly enjoyed our stay here.

Amazing service

Amazing service

My wife and I will always remember our stay. We came here for our honeymoon and were impressed by the excellent quality of the rooms as well as the service. The team that works here is one of a kind and I am so grateful for all of their efforts. Their attention to detail added a great deal of happiness to our already wonderful honeymoon in Japan. This is now our favorite place that we have ever stayed.

My wife and I will always remember our stay. We came here for our honeymoon and were impressed by the excellent quality of the rooms as well as the service. The team that works here is one of a kind and I am so grateful for all of their efforts. Their attention to detail added a great deal of happiness to our already wonderful honeymoon in Japan. This is now our favorite place that we have ever stayed.

I enjoyed the modern interior and wished a little bit brighter lighting. An excellent hotel.

I enjoyed the modern interior and wished a little bit brighter lighting. An excellent hotel.

The property was impeccable and beautiful. The staff was phenomenal, extremely helpful, and exceptionally polite.

The property was impeccable and beautiful. The staff was phenomenal, extremely helpful, and exceptionally polite.

A treasure in a city of treasures. A place for a magical weekend or extended stay. The setting is beautifully designed both the public areas and the rooms. The staff are super helpful and nice and will go the extra mile to help you enjoy your time in Kyoto. Top recommendation!

A treasure in a city of treasures. A place for a magical weekend or extended stay. The setting is beautifully designed both the public areas and the rooms. The staff are super helpful and nice and will go the extra mile to help you enjoy your time in Kyoto. Top recommendation!

Amazing architecture and rooms. Attentive staff was beyond expectations, even for Japan. Love this place.