Great location, facilities as expected with exception of air conditioning, didn’t work, reported it , not fixed and no feedback, one of the criteria I chose this hotel on so disappointing

I had a room that was directly above the bar. On Friday and Saturday nights, they have loud music playing. The receptionist said a law in Germany requires all bars to turn down the music at 10:00 but it didn’t matter. We could hear people and music very late. It disturbed me, my parents next door, and also my sister on a different floor. Also, the showers in all three rooms leaked a lot of water all over the floor. There was a puddle of standing water at least a foot long outside the shower. This wouldn't be much of a problem in a regular bathroom but the shower is right next to the bed and it got my suitcase wet.

I had a room that was directly above the bar. On Friday and Saturday nights, they have loud music playing. The receptionist said a law in Germany requires all bars to turn down the music at 10:00 but it didn’t matter. We could hear people and music very late. It disturbed me, my parents next door, and also my sister on a different floor. Also, the showers in all three rooms leaked a lot of water all over the floor. There was a puddle of standing water at least a foot long outside the shower. This wouldn't be much of a problem in a regular bathroom but the shower is right next to the bed and it got my suitcase wet.

A little bit out of the hussle and bustle but a great atmosphere

A little bit out of the hussle and bustle but a great atmosphere

Great property. It was a hot weekend, so no air con.

Great property. It was a hot weekend, so no air con.

We came for the week and booked a comfort suite. We found the service to be very good. The breakfast staff was amazing and very friendly. There’s an extensive continental breakfast with a variety of speciality coffees that they make on demand. They’ll also provide cooked eggs and juice if requested. The breakfast area is also comfortable. Our room was spacious but we learned after we booked that although the website still says free mini-bar they had discounted this service. Biggest concern was that there was no AC even though the website stated it which caused us to be very warm on some nights. When asked, the clerk said the compressor wasn’t working. There was no AC all week. So while the service was solid, we would not return due to the items listed above.

We came for the week and booked a comfort suite. We found the service to be very good. The breakfast staff was amazing and very friendly. There’s an extensive continental breakfast with a variety of speciality coffees that they make on demand. They’ll also provide cooked eggs and juice if requested. The breakfast area is also comfortable. Our room was spacious but we learned after we booked that although the website still says free mini-bar they had discounted this service. Biggest concern was that there was no AC even though the website stated it which caused us to be very warm on some nights. When asked, the clerk said the compressor wasn’t working. There was no AC all week. So while the service was solid, we would not return due to the items listed above.

We were standing in front of closed doors in the middle of the night (3AM). The hotel didn’t inform us that they have no reception and a passcode is needed. I called the service hotline which didn’t give us the code and said we will be called Back. This never happened. It was freezing outside and we had to wait 3 hours in front of the closed door.

We were standing in front of closed doors in the middle of the night (3AM). The hotel didn’t inform us that they have no reception and a passcode is needed. I called the service hotline which didn’t give us the code and said we will be called Back. This never happened. It was freezing outside and we had to wait 3 hours in front of the closed door.

Music themed hotel with nice staff and excellent restaurant

Music themed hotel with nice staff and excellent restaurant

Nice place, good breakfast. Beds are a bit hard for American standards, but that is normal in Germany. Pillows are too soft as well. If you like sleeping on hard beds, then this is probably comfortable for you. Overall had a great time here, good location.

Nice place, good breakfast. Beds are a bit hard for American standards, but that is normal in Germany. Pillows are too soft as well. If you like sleeping on hard beds, then this is probably comfortable for you. Overall had a great time here, good location.

Hotel is great, staff is amazing!!

Hotel is great, staff is amazing!!

This was a great hotel with super cool vibe and very friendly and helpful staff. Location was also excellent. I highly recommend it.

This was a great hotel with super cool vibe and very friendly and helpful staff. Location was also excellent. I highly recommend it.

JAMS Music Hotel was recommended by friends who live in the area. We enjoyed the hotel's cool vibe and decor. The hotel has cool Rock royalty decor throughout the hotel. I wish they put more Rock decor in the rooms. The shower was great pressure, however you have to add a lot of towels on the floor to contain the water that comes from the shower - but we managed. The bar area seemed to be happening and very popular. The breakfast was plentiful and great with fresh bread, meat/cheese options, baked goods, eggs and Capuccinos. The staff was very friendly. the area is very convenient to walk to the metro tram and walk to many restaurants in the area.

JAMS Music Hotel was recommended by friends who live in the area. We enjoyed the hotel's cool vibe and decor. The hotel has cool Rock royalty decor throughout the hotel. I wish they put more Rock decor in the rooms. The shower was great pressure, however you have to add a lot of towels on the floor to contain the water that comes from the shower - but we managed. The bar area seemed to be happening and very popular. The breakfast was plentiful and great with fresh bread, meat/cheese options, baked goods, eggs and Capuccinos. The staff was very friendly. the area is very convenient to walk to the metro tram and walk to many restaurants in the area.

Jams excellent! Location is perfect to get around easily. Breakfast was delicious and the bed was very comfortable! Nice boutique hotel located in a very quiet safe neighborhood!

Jams excellent! Location is perfect to get around easily. Breakfast was delicious and the bed was very comfortable! Nice boutique hotel located in a very quiet safe neighborhood!

Honestly one of the nicest hotels I have ever stayed in, and I have stayed in many. It was very clean, very unique and cute! and many personalized touches. The bed was SO comfortable and massive for Europe, there was even blackout curtains. Breakfast was very good with fabulous service, and a free minibar?!?! I have never had so many perks from one room before. It was a really nice touch that you could take records up to your room and play them on the record so player and there was even 2 bluetooth speakers! The shower and staff were amazing too. Seriously, I could not say enough good things about this hotel. A great value. And although its not right in the city, it is a very easy and quick train ride away. I would stay here 100 times over! Definitely recommend.

Honestly one of the nicest hotels I have ever stayed in, and I have stayed in many. It was very clean, very unique and cute! and many personalized touches. The bed was SO comfortable and massive for Europe, there was even blackout curtains. Breakfast was very good with fabulous service, and a free minibar?!?! I have never had so many perks from one room before. It was a really nice touch that you could take records up to your room and play them on the record so player and there was even 2 bluetooth speakers! The shower and staff were amazing too. Seriously, I could not say enough good things about this hotel. A great value. And although its not right in the city, it is a very easy and quick train ride away. I would stay here 100 times over! Definitely recommend.

Staff was responsive. Definitely a boutique type hotel. Read up - if you want a resort style hotel then this place is not for you. If you want to have a music vibe stay with an open minibar, vinyl records at your disposal then this is your place. Highly recommend junior suite!

Cracking location at only 20 minute walk to Marienplatz. funky and super vibe. Great staff and super value. Love the idea of the free minibar in your room - soft drinks, water and beer is a nice touch. Breakfast is just enough and also included. Lovely comfy beds. Standard Rooms are on the small side but great for a week or less. Perfect for my three night stay.

Cracking location at only 20 minute walk to Marienplatz. funky and super vibe. Great staff and super value. Love the idea of the free minibar in your room - soft drinks, water and beer is a nice touch. Breakfast is just enough and also included. Lovely comfy beds. Standard Rooms are on the small side but great for a week or less. Perfect for my three night stay.

Nice hotel and very good location

Nice hotel and very good location

Stylish and cozy room. Shower door could be improved - stylish but not very funcional (water leaks to the room). Breakfast menu is short yet with very very good quality. My only issue was with payment - I had requested to pay upon check in in cash but the hotel debited the credit card in advance. Location was perfect to our needs - close enough to the city center but a bit quieter. Would come back for sure.

Stylish and cozy room. Shower door could be improved - stylish but not very funcional (water leaks to the room). Breakfast menu is short yet with very very good quality. My only issue was with payment - I had requested to pay upon check in in cash but the hotel debited the credit card in advance. Location was perfect to our needs - close enough to the city center but a bit quieter. Would come back for sure.