It has a beautiful, if perhaps a little remote, cliff top location, but there is easy access to a massive and popular beach. The hotel is stunning, if you stay in the Heritage Lodges, and the main hotel and restaurant is gorgeous. The main pool is superb, the bach pool not quite so good. Lovely gardens and fabulous staff. A really nice choice if you are in or near Kovalam

It has a beautiful, if perhaps a little remote, cliff top location, but there is easy access to a massive and popular beach. The hotel is stunning, if you stay in the Heritage Lodges, and the main hotel and restaurant is gorgeous. The main pool is superb, the bach pool not quite so good. Lovely gardens and fabulous staff. A really nice choice if you are in or near Kovalam

Beautiful resort with views over the sea. Really well maintained and service good. Beach not quite what we expected but that’s a cultural thing.

Beautiful resort with views over the sea. Really well maintained and service good. Beach not quite what we expected but that’s a cultural thing.

Nothing like the Expedia listing - the accommodation was terrible, even after we insisted on changing rooms. It's much smaller than advertised, it's dark, dingy, dated. We booked a Heritage Premium on the basis that it had a separate seating area - our first room didn't have anything, just a bed. Our second room had a windowless entrance hall with a wardrobe in, and no air conditioning in that room so not possible to sit there. Facilities - one of the two outdoor pools was nice and clean. Apart from that, there's very little. Facilities on Expedia page that DON'T EXIST - no indoor pools, no grocery/convenience store, no fitness facilities, no rooftop terrace, no health club, 1 restaurant not 3, no 24hr room service. If the above had actually been there, or if the listing on Expedia was accurate, I'd have felt better. However, based on the information I'd booked on, and the amount I paid, I feel very short changed. I could have booked a much better hotel for the same money. Another issue with the Expedia listing is it shows 1200 rupees as the fee for the airport shuttle - the hotel tried to charge us 1400 and only reduced it down to 1200 after about 15 mins of arguing. The only reason I've rated this property as poor rather than terrible is because the food was brilliant. Made my feelings clear to management - they did not care. Says it all really!

Nothing like the Expedia listing - the accommodation was terrible, even after we insisted on changing rooms. It's much smaller than advertised, it's dark, dingy, dated. We booked a Heritage Premium on the basis that it had a separate seating area - our first room didn't have anything, just a bed. Our second room had a windowless entrance hall with a wardrobe in, and no air conditioning in that room so not possible to sit there. Facilities - one of the two outdoor pools was nice and clean. Apart from that, there's very little. Facilities on Expedia page that DON'T EXIST - no indoor pools, no grocery/convenience store, no fitness facilities, no rooftop terrace, no health club, 1 restaurant not 3, no 24hr room service. If the above had actually been there, or if the listing on Expedia was accurate, I'd have felt better. However, based on the information I'd booked on, and the amount I paid, I feel very short changed. I could have booked a much better hotel for the same money. Another issue with the Expedia listing is it shows 1200 rupees as the fee for the airport shuttle - the hotel tried to charge us 1400 and only reduced it down to 1200 after about 15 mins of arguing. The only reason I've rated this property as poor rather than terrible is because the food was brilliant. Made my feelings clear to management - they did not care. Says it all really!

The ambience especially the Restaurant food excellent...

The ambience especially the Restaurant food excellent...

Stay was very enjoyable. Very nicely done cottages, good food and supern service. Looking forward to our next trip to Trivandrum to stay there again.

Stay was very enjoyable. Very nicely done cottages, good food and supern service. Looking forward to our next trip to Trivandrum to stay there again.

Cleanliness and decor are average. Layout of furniture particularly to facilitate room service could improve. Functioning of AC was erratic and the fan regulator was defective in both rooms 44 & 45. Warm courteous and responsive staff. Catering is average in quality. There are areas which could improve.

Cleanliness and decor are average. Layout of furniture particularly to facilitate room service could improve. Functioning of AC was erratic and the fan regulator was defective in both rooms 44 & 45. Warm courteous and responsive staff. Catering is average in quality. There are areas which could improve.

Poor check in experience...rooms were rundown, in urgent need of renovations. No local transportation...had to be booked through hotel and absurdly high prices.

Poor check in experience...rooms were rundown, in urgent need of renovations. No local transportation...had to be booked through hotel and absurdly high prices.

Overall pretty good. However my over complaint is that I had emailed the property to upgrade my room and they has informed me that they would. However we discovered that they had not blocked off the upgrades. Slightly disappointing. Bed was not very comfy. Pool was to chlorinated and resulted in facial rashes. Wait times for meals were pretty lengthy. All that aside, pretty good! 3.5/5 stars

Overall pretty good. However my over complaint is that I had emailed the property to upgrade my room and they has informed me that they would. However we discovered that they had not blocked off the upgrades. Slightly disappointing. Bed was not very comfy. Pool was to chlorinated and resulted in facial rashes. Wait times for meals were pretty lengthy. All that aside, pretty good! 3.5/5 stars

Let me lay out some Good things about this place first before pointing things to be improved. Three best features of this hotel are; Very serene landscape, the best food (both qualitywise and taste wise), absolutely clean and well maintained swimming pools. This hotel has easy access to a very clean and less crowded beach. All Maliali staff is representative of regional Maliali culture which is friendly with minimal spoken words and reluctant smile. But this hotel is situated in thriving tourist area and hence home to the worst vultures who prey upon tourists lack of knowledge about local services and amenities. And this hotel doesn’t do anything to protect its guest from these vultures, rather its employees are in cahoots with those vultures. Discrimination and exploitation of foreigners and nonKeralites is so rampant and obvious that I am ashamed to acknowledge that this is happening in the most literate and secular community of India. So if you need transportation or advice on local amenities, do not rely on hotel staff. You will be exploited shamelessly and in such a clandestine manner that most likely you would never know that you had been victimized. All taxis/autos working near this hotel & working with hotel front desk staff are charging FIVE to TEN times the regular rate and have hefty commissions set up with local thugs doing business as spice shops and clothing/gift/souvenir shops. Save your skin while enjoying pristine landscape of Kerala.

Let me lay out some Good things about this place first before pointing things to be improved. Three best features of this hotel are; Very serene landscape, the best food (both qualitywise and taste wise), absolutely clean and well maintained swimming pools. This hotel has easy access to a very clean and less crowded beach. All Maliali staff is representative of regional Maliali culture which is friendly with minimal spoken words and reluctant smile. But this hotel is situated in thriving tourist area and hence home to the worst vultures who prey upon tourists lack of knowledge about local services and amenities. And this hotel doesn’t do anything to protect its guest from these vultures, rather its employees are in cahoots with those vultures. Discrimination and exploitation of foreigners and nonKeralites is so rampant and obvious that I am ashamed to acknowledge that this is happening in the most literate and secular community of India. So if you need transportation or advice on local amenities, do not rely on hotel staff. You will be exploited shamelessly and in such a clandestine manner that most likely you would never know that you had been victimized. All taxis/autos working near this hotel & working with hotel front desk staff are charging FIVE to TEN times the regular rate and have hefty commissions set up with local thugs doing business as spice shops and clothing/gift/souvenir shops. Save your skin while enjoying pristine landscape of Kerala.

Locality GOOD Proximity to the Beach VERY GOOD Preying Eyes in the Beach NONE Peace in the Beach VERY GOOD View from the Hotel GOOD Staff , Semi Friendly. Restuarant Staff and Ayurveda Staff Serious. House Keeping and Gardners Very Friendly Pool CLEAN Food FOOD. The reason why i give my review SO SO, is bcaz the AC in my room was noisy. I complained, but the issue was not solved. Seconndly, my reservation was for a Premium Room Sea view KING SIZE BED. I got a TWO DOUBLE SIZE NOISY BEDS NEXT TO EACH OTHER WITH A WOODEN PLANK IN THE MIDDLE which was very painfull. This spolit our peace at night. Over all, it was nice. I would recommend.

Locality GOOD Proximity to the Beach VERY GOOD Preying Eyes in the Beach NONE Peace in the Beach VERY GOOD View from the Hotel GOOD Staff , Semi Friendly. Restuarant Staff and Ayurveda Staff Serious. House Keeping and Gardners Very Friendly Pool CLEAN Food FOOD. The reason why i give my review SO SO, is bcaz the AC in my room was noisy. I complained, but the issue was not solved. Seconndly, my reservation was for a Premium Room Sea view KING SIZE BED. I got a TWO DOUBLE SIZE NOISY BEDS NEXT TO EACH OTHER WITH A WOODEN PLANK IN THE MIDDLE which was very painfull. This spolit our peace at night. Over all, it was nice. I would recommend.

Overall a good stay at the resort .however the food quality could have been better.

Overall a good stay at the resort .however the food quality could have been better.

nice place.secluded and clean.direct views of the beach with access via a lift and a walk of about 15min. amazing flora and fauna. breakfast was good but we had some issues with hot water access.overall 4 stars

nice place.secluded and clean.direct views of the beach with access via a lift and a walk of about 15min. amazing flora and fauna. breakfast was good but we had some issues with hot water access.overall 4 stars

A lovely location with beautiful landscaped grounds. The food is excellent and the staff are friendly and helpful. We have stayed here before, and it was certainly worth returning to. The local village of Chowara has no real "tourist" facilities, so if you need more life and choice of eating venues, you have to go to Kovolam which is about 20 mins away by tuk tuk (4-500 rupees).

A lovely location with beautiful landscaped grounds. The food is excellent and the staff are friendly and helpful. We have stayed here before, and it was certainly worth returning to. The local village of Chowara has no real "tourist" facilities, so if you need more life and choice of eating venues, you have to go to Kovolam which is about 20 mins away by tuk tuk (4-500 rupees).