Stayed two nights, great room, staff. Location amazing but not close to town. Only complaint would be buffet is almost entirely Indian food... And doesn't change much.

Im pretty much satisfied with the resort and its service though its located far away from munnar town ( around 3 kms) and its difficult to get there as it was off road. But the view from hotel was just breathtaking! :)

We really enjoyed the Tea Valley Resort - gorgeous views from our balcony of tea planatations and mountains. Great food. Reasonable cost. Staff organised a guide to take us on a 4-hour hike across the mountains, which was fascinating and enjoyable. Friendly, helpful staff. We just loved this place and would go back.

Honestly , i will not advise anybody to stay there , first its veryyyy far from other sight scene in Munnar , and approach road is soooo BAD that you don't feel like going anywhere after reaching here . Once you are in Hotel you are stuck in there , there is no activity in and around of it , their recreational center has hardly anything to keep yourself busy .In room service was really poor , and in bathroom no hot water available in there . Not a single TV channel was in Hindi or English , Finally they entertain only locals not any other part of India . Will never think about going there again .

The location of the hotel is great,in the middle of the tea plantations.Also the staff is very helpful and friendly. Unfortunately ,the first night we stayed in one of the regular rooms and the bed was in terrible shape,also the room was pretty old.The staff immediately took note and upgraded us to a nicer room for the rest of the stay but beds seem to be a problem through the resort. More recreational activities would be required for families as there is only carrom and TT available in the rec room. Overall experience was good ;but I don't think I would have been happy if the room had not been upgraded .

Resort is quite remote from main road, accessible via a dangerous one lane road. Room is OK, internet in only at lobby; TV cable channels are very limited, food quality and service below par. Due to limited staff, all service quality is bad. It is not worth the price we paid. Best part- great view from room overlooking tea valley.

The view from the resort was really great. Room was also spacious, clean and comfy. The only problem we faced was transport between the city centre & the resort. Having own transport is best, otherwise auto/taxi have to be hired. The hotel staff arranged the auto whenever we requested. Overall, I was satisfied with the place.

We had a pleasant stay. Tea Valley resort is very peaceful and the staff were very helpful. Food was good but the service was very slow. The main downside is the road leading to the resort. It is very rough and dangerous. But all in all a nice place for a peaceful and relaxing stay with a beautiful view!

I don't know about others expectations but I compromised the service because of the location and views... The location nd view from room no 101 is superb but the service is not very good if u r a frequent guest of fivestars... No food served in Room fir dinner... U have to have it at the hotel restaurant ... That to u can't order you have to have the buffet ... which may cost you two-times the dinner for two... First night I had it because of no choice... Second night I bought it from the city..,,room cleaning is also poor... The sence of cleanliness is poor you have to suggest them about that... But they are responsive to ur suggestion... Over all it was a good experience for me and my wife... Bit not excellent ...

We had a good time relaxing amongst the tea plantation listening to constant melodious songs of the various birds of the area. Well presented, but a little difficult to access. The rooms were spacious with a great balcony view where one can sit and chill. They should change out all the towels and also use softener to make them fluffy and soft. The a la carte lunch turned out to be far better than the buffet dinner.

A Bit Expensive for the facilities being offered.. Location(Surroundings) is really good. Its very close to Munnar Town. But the road is very narrow and in a bad Condition. Its very difficult even for a car to drive thru. The cottages are very old. Those who are taking the drivers along with, shall note that there's no rest rooms for them.. They have to stay inside the cars.

Stayed there for 2 nights. Here are my inputs: PROS: 1. Located few kilometers before Munnar in an excellent location. 2. Nice layout 3. Options for self-activities available 4. Nice, spacious balconies. 5. Prompt hot water in taps, room service and nice furniture. CONS: 1. Not value for money. I stayed in luxury cottages and felt cheated for the price after seeing other hotels and what they had to offer for the money I was paying TVR. 2. Food was not up to the mark. We didn't had dinner included in our pricing, so were forced to pay a very high price per person for dinner. No other options available except the buffet. Food quality not very good and unsuitable for North Indian taste (high usage of Coconut Oil) 3. We tried booking a taxi through front desk. Hotel quoted a price for sight seeing for the day which was exorbitant. Booked myself for half the cost after searching online options easily. 4. Views of the valley are blocked due to the tall trees infront of the cottages and only glimpses are visible from room balconies. They need to shed some branches there. 5. Luxury cottages are 50% more expensive than Executive cottages and the only difference was room space. Not worth the upgrade cost. All in all, it was a nice place to stay if you dont have other hotels available in Pothamedu area. But I expected more on the service front after paying the high amounts that I paid and reading the reviews online.