Very handy within walking distance of york centre

Very handy within walking distance of york centre

Basic as it gets, no towels provided, no staff on site, you need a degree to get through security locks, strong smell of cigarette smoke. Plus side: Close to York Minster and the hospital. Nuff said, line drawn and will not be revisiting.

Basic as it gets, no towels provided, no staff on site, you need a degree to get through security locks, strong smell of cigarette smoke. Plus side: Close to York Minster and the hospital. Nuff said, line drawn and will not be revisiting.

I was staying in the property for four nights, spending most days sightseeing. For a double room it was a bit cramped, but for a single traveller on a tight budget perfectly sufficient. The room was equipped with an electric kettle and a mini-fridge, which was convenient for a few day stay. The room also contained a well-stocked toilet (which however needs a hook for a towel) and a shower cabin opening to a room - not what I expected but not really a problem (if you can figure out how to set water temperature). I found opening the front and room doors with a card very practical and easy. Property is in general quiet, but other guests can be heard. Most of York attractions are located within 20-30 minutes walk from the property and personally I found no need for public transport in this town, I happily hiked all over it. And a tip for future guests: on your way to York Minster you will pass Aly's Bakery: their San Sebastian cheesecake is heavenly, not to be missed!

I was staying in the property for four nights, spending most days sightseeing. For a double room it was a bit cramped, but for a single traveller on a tight budget perfectly sufficient. The room was equipped with an electric kettle and a mini-fridge, which was convenient for a few day stay. The room also contained a well-stocked toilet (which however needs a hook for a towel) and a shower cabin opening to a room - not what I expected but not really a problem (if you can figure out how to set water temperature). I found opening the front and room doors with a card very practical and easy. Property is in general quiet, but other guests can be heard. Most of York attractions are located within 20-30 minutes walk from the property and personally I found no need for public transport in this town, I happily hiked all over it. And a tip for future guests: on your way to York Minster you will pass Aly's Bakery: their San Sebastian cheesecake is heavenly, not to be missed!

The property is okay but a little bit old. The cleaning is in the UK standard. The place is 20 min from the city centre in a quiet and safe area.

The property is okay but a little bit old. The cleaning is in the UK standard. The place is 20 min from the city centre in a quiet and safe area.

Very nice room short walk into town center very polite and help staff definitely book again

Very nice room short walk into town center very polite and help staff definitely book again

Minging room to be honest Staines on walls .. wall paper hanging off All chrome rusty Shower door covered in grime on seals Whole place had a wierd smell and extractor fan rattled all night. Avoid

Minging room to be honest Staines on walls .. wall paper hanging off All chrome rusty Shower door covered in grime on seals Whole place had a wierd smell and extractor fan rattled all night. Avoid

Contact prior to my stay was a little problematic but on the day itself the people I spoke to were friendly and very helpful

Contact prior to my stay was a little problematic but on the day itself the people I spoke to were friendly and very helpful

Very good and clean.

Very good and clean.

Basic accommodation, clean and adequate.

Basic accommodation, clean and adequate.

I didn't like anything I was told I would be on the first floor double bed but when I got there the owner said go round the back and gave me the key safe code which opened on a bedroom on the ground floor the bathroom was moldy and dirty I am reporting it to the council environmental and hotel inspector don't go pay the extra for a better hotel

I didn't like anything I was told I would be on the first floor double bed but when I got there the owner said go round the back and gave me the key safe code which opened on a bedroom on the ground floor the bathroom was moldy and dirty I am reporting it to the council environmental and hotel inspector don't go pay the extra for a better hotel

Excellent for the price.

Excellent for the price.

Slept here for a few hours and was pleasantly surprised by the cleanliness and amazing service from Ismail and Kay. All were very helpful and was offered an upgraded room and parking. Thanks! I was given two codes for the main and bedroom doors which was easy enough to use and access. There were no en-suite rooms left at the time but that was not a problem as my room had a sink, kettle and even a fridge with usual tea and coffee sachets as well as plenty of towels and small individual tubes of shower gels and etc. I will return because Ismail was so helpful! Well done!

Slept here for a few hours and was pleasantly surprised by the cleanliness and amazing service from Ismail and Kay. All were very helpful and was offered an upgraded room and parking. Thanks! I was given two codes for the main and bedroom doors which was easy enough to use and access. There were no en-suite rooms left at the time but that was not a problem as my room had a sink, kettle and even a fridge with usual tea and coffee sachets as well as plenty of towels and small individual tubes of shower gels and etc. I will return because Ismail was so helpful! Well done!

I stayed in an ensuit room which was at backyard. When I checked in around 3pm, some celling light bulbs in the room were not working and the room was dark. But a staff negotiated me if they can fix the next day. I said no, then they changed after all. Also backyard door was not locked well and it moved and made huge sound every 5 min when winds blew. It was really awful in the night time when the door closed with really HUGE aggressive sound. We couldn't sleep at all. Not only the door sound but sounds from other rooms were very clear as well. On check out day, there was no staff at reception and we had no idea how to checkout. We needed to make a call to an indicated number but wasted almost 20-30 min. Better avoid. We paid ￡160 for this experience. Not cheap.

I stayed in an ensuit room which was at backyard. When I checked in around 3pm, some celling light bulbs in the room were not working and the room was dark. But a staff negotiated me if they can fix the next day. I said no, then they changed after all. Also backyard door was not locked well and it moved and made huge sound every 5 min when winds blew. It was really awful in the night time when the door closed with really HUGE aggressive sound. We couldn't sleep at all. Not only the door sound but sounds from other rooms were very clear as well. On check out day, there was no staff at reception and we had no idea how to checkout. We needed to make a call to an indicated number but wasted almost 20-30 min. Better avoid. We paid ￡160 for this experience. Not cheap.

Arrived and stood outside in the cold for 35 mins as no one was answering the phone. Finally got through and was given the pin for the door. Got told ‘My colleague left all this information in a message’ but never received this message. Two men checking in behind us never got a message either. Got moved from a double room to twin singles. Staff weren’t apologetic - made me feel like they’d done me a favour for not cancelling the booking last minute. Our room was freezing cold, so we kept waking up through the night. It also says alcohol isn’t permitted on the premises!

Arrived and stood outside in the cold for 35 mins as no one was answering the phone. Finally got through and was given the pin for the door. Got told ‘My colleague left all this information in a message’ but never received this message. Two men checking in behind us never got a message either. Got moved from a double room to twin singles. Staff weren’t apologetic - made me feel like they’d done me a favour for not cancelling the booking last minute. Our room was freezing cold, so we kept waking up through the night. It also says alcohol isn’t permitted on the premises!

Nothing special, literally a room with a shared bathroom. Fairly cold but it when it’s £37 a night it’s pretty good.

Nothing special, literally a room with a shared bathroom. Fairly cold but it when it’s £37 a night it’s pretty good.

I recently booked to stay with you guys Upon arrival I paid an extra £15 to upgrade to a private bathroom which I couldn’t even use to shower because the water overflowed like the drain was blocked and the shower didn’t work properly it kept going scalding hot then freezing cold There were big hairs in the shower too One of the towels had a large brown stain on which I have pictures of so I just used it to dry the floor, disgusting but obvious what it was I had to shower in the sink Then onto the actual room… the bedding was stained and there was an aggressive drugged up lady that came out of a downstairs room who said she lives downstairs and has come off the streets She was slamming doors all night and while I was outside she was aggressive. We didn’t sleep because of worry we even had to ring reception to express our worry and he said don’t worry she’s drunk Why would you have someone like that when you’re trying to run a business She was shouting with loads of her crackhead friends then coming in and out slamming all the doors Complete waste of 70 quid Would like a refund

I recently booked to stay with you guys Upon arrival I paid an extra £15 to upgrade to a private bathroom which I couldn’t even use to shower because the water overflowed like the drain was blocked and the shower didn’t work properly it kept going scalding hot then freezing cold There were big hairs in the shower too One of the towels had a large brown stain on which I have pictures of so I just used it to dry the floor, disgusting but obvious what it was I had to shower in the sink Then onto the actual room… the bedding was stained and there was an aggressive drugged up lady that came out of a downstairs room who said she lives downstairs and has come off the streets She was slamming doors all night and while I was outside she was aggressive. We didn’t sleep because of worry we even had to ring reception to express our worry and he said don’t worry she’s drunk Why would you have someone like that when you’re trying to run a business She was shouting with loads of her crackhead friends then coming in and out slamming all the doors Complete waste of 70 quid Would like a refund