Great location and extremely safe! Loved the gated car garage and coded walkway entrance!

Great location and extremely safe! Loved the gated car garage and coded walkway entrance!

Nice condo. Clean with convenient amenities. #1 aggravation was they only furnish thru streaming. No way to watch regular channels. Ie: Couldn’t watch Vols game or any other SEC football. They need to mention in their description that you must bring a fire stick to watch regular live TV. Had some concerns about the patio being unclean but they responded immediately & sent housekeeping. Nice place to stay, great accessibility to Market Square & Gay Street. Just OK for the price.

The location was good. There were not any kitchen towels. There were only two sets of silverware. There were only two towel sets. The communication was poor. Getting instructions on a text message would have been useful. Heating the pool would have been nice.

There were no bulbs in the lights on both sides of my bed. I had to beg to get them for 2 full days. We got 4 bath towels for 2 people. We went to the pool and we shower daily. That wasn't nearly enough. Had to ask many times for more. Everything was email. No one to speak to! All email. Ridiculous. Everything took 2 days. You advertise a sofa bed but do not supply a blanket for it. Took 2 days to get it and my grandson slept with no blanket the first night. The lights over the kitchen counter are so coated with dust that I couldn't use the counter as my allergies acted up so badly. The room is pretty. The bed was comfortable. We couldn't get the netflix to work but again, there is no one to talk to so we just didn't use it. It was unbelievably frustrating not being able to speak to someone to arrange a visit with someone to come in and show us how to get this netflix to work. We just used our phones the whole trip. Most disappointing.

We almost had a perfect stay! I read the reviews ahead of time and saw where there was a common theme. . . the place was very clean but the communication and instructions were a big concern. I booked the apartment and I reached out ahead of time to make sure check-in would not be a problem since many reviews indicated it had been. They assured me they had improved their communication and I must admit, they have. The check-in instructions were very clear and easy to follow. The apartment was great and very clean. We stayed 3 days and on the last day our check-out was to be at 11am. My wife and I went to breakfast at 9am and when we came back at 10am our access code would no longer work. We went to the Lobby but they were closed. I tried to call and the number did not work. I sent a message but did not get an immediate reply. After 45 minutes, the housekeeper just happened to see us and noticed we were locked out. She was an angel and gave us access to the apartment. We were finally able to check out but had it not been for Jennifer, we would not have been able to check out on time. I did finally get a reply from my message through the app but that was after we had checked out of the apartment. Tucker is the management company and they really need to have someone onsite when these types of issues happen. I would stay there again but I will be very careful and will inquire more ahead of time for a phone number of a contact person if there is an issue.

We almost had a perfect stay! I read the reviews ahead of time and saw where there was a common theme. . . the place was very clean but the communication and instructions were a big concern. I booked the apartment and I reached out ahead of time to make sure check-in would not be a problem since many reviews indicated it had been. They assured me they had improved their communication and I must admit, they have. The check-in instructions were very clear and easy to follow. The apartment was great and very clean. We stayed 3 days and on the last day our check-out was to be at 11am. My wife and I went to breakfast at 9am and when we came back at 10am our access code would no longer work. We went to the Lobby but they were closed. I tried to call and the number did not work. I sent a message but did not get an immediate reply. After 45 minutes, the housekeeper just happened to see us and noticed we were locked out. She was an angel and gave us access to the apartment. We were finally able to check out but had it not been for Jennifer, we would not have been able to check out on time. I did finally get a reply from my message through the app but that was after we had checked out of the apartment. Tucker is the management company and they really need to have someone onsite when these types of issues happen. I would stay there again but I will be very careful and will inquire more ahead of time for a phone number of a contact person if there is an issue.

There were no bulbs in the lights on both sides of my bed. I had to beg to get them for 2 full days. We got 4 bath towels for 2 people. We went to the pool and we shower daily. That wasn't nearly enough. Had to ask many times for more. Everything was email. No one to speak to! All email. Ridiculous. Everything took 2 days. You advertise a sofa bed but do not supply a blanket for it. Took 2 days to get it and my grandson slept with no blanket the first night. The lights over the kitchen counter are so coated with dust that I couldn't use the counter as my allergies acted up so badly. The room is pretty. The bed was comfortable. We couldn't get the netflix to work but again, there is no one to talk to so we just didn't use it. It was unbelievably frustrating not being able to speak to someone to arrange a visit with someone to come in and show us how to get this netflix to work. We just used our phones the whole trip. Most disappointing.

Great location and wonderful amenities. Very comfortable. Would stay here again for sure.

Great location and wonderful amenities. Very comfortable. Would stay here again for sure.

Nice area to stay. Not far from restaurants and pubs.

Nice area to stay. Not far from restaurants and pubs.

Property is close to many amenities, secure, quiet and safe. Parking spots inside the garage for Tucker rentals could be increased, we had to ask people parking if they were with Tucker as I couldn't fit my truck in certain spots. Overall for cost, quality, communication and location this place is incredible. 2nd time on business in 3 weeks we've used this facility.

Clean, very nice one bedroom apartment. Excellent security. Right by market square. Secure reserved parking. Excellent price per day. Will go here from now one when in Knoxville.

Clean, very nice one bedroom apartment. Excellent security. Right by market square. Secure reserved parking. Excellent price per day. Will go here from now one when in Knoxville.

Loved the space in the unit along with the amenities. Great location

Loved the space in the unit along with the amenities. Great location

Nice unit, good communication for entering the property

Nice unit, good communication for entering the property

Property was terrific for our business travel stay. Clean, organized, great facility communication, privacy, amenities easy to use and accessible.

Property was terrific for our business travel stay. Clean, organized, great facility communication, privacy, amenities easy to use and accessible.

Nice place to stay. Close to Market square and UT. Nice facilities.

Nice place to stay. Close to Market square and UT. Nice facilities.

Property was great but the technology was awful. First the fob to get into the parking deck and pool wasn't working. No one answers the phone and called me back at 5pm. I finally got that exchanged at the leasing office and then on our last morning the manager had set our keyless entry code to expire at 9am despite being advertised everywhere as an 11am checkout. We were locked out of the room with the office not opening until 10am and no one answering the help phone line. About 45 min later i found someone who worked there who had arrived early who helped us get in and he said the management company has the locks autorest at 9am all the time and this is constantly happening. It was a great place but the hassle wasn't worth it, makes you want to go back to the 1950s when nothing was digital and someone was at the front desk to help if needed.

Property was great but the technology was awful. First the fob to get into the parking deck and pool wasn't working. No one answers the phone and called me back at 5pm. I finally got that exchanged at the leasing office and then on our last morning the manager had set our keyless entry code to expire at 9am despite being advertised everywhere as an 11am checkout. We were locked out of the room with the office not opening until 10am and no one answering the help phone line. About 45 min later i found someone who worked there who had arrived early who helped us get in and he said the management company has the locks autorest at 9am all the time and this is constantly happening. It was a great place but the hassle wasn't worth it, makes you want to go back to the 1950s when nothing was digital and someone was at the front desk to help if needed.

Staff was very responsive when I called about the exploding shower tube. The problem was fixed within two days. The biggest annoyance I had was getting back into the apartment to return the key fob when I exited the garage. The code to the apartment was deactivated way too early for At 8 am when we had to check out by 11 am.

Staff was very responsive when I called about the exploding shower tube. The problem was fixed within two days. The biggest annoyance I had was getting back into the apartment to return the key fob when I exited the garage. The code to the apartment was deactivated way too early for At 8 am when we had to check out by 11 am.

We will definitely be back. Wonderful place for our girls weekend. Pool and location near Market Square especially appreciated. Pay attention to all the instructions/directions that are sent. It is a somewhat confusing location and layout. Appreciated the instructions

We will definitely be back. Wonderful place for our girls weekend. Pool and location near Market Square especially appreciated. Pay attention to all the instructions/directions that are sent. It is a somewhat confusing location and layout. Appreciated the instructions

Not very happy with the service. We arrived to find one towel and nothing but a fitted sheet for the sofa bed. We called and requested 2 more towels (there were 3 of us) and a set of sheets and comforter for the sofa bed, but it was late and they said the cleaning crew will deliver the next day. The next day, the towels were delivered and just the sheets, no comforter or blanket provided. So I called again. They said the housekeeping crew had gone but they will deliver tomorrow. This is now 2 nights without a blanket. The next day, at around 6pm they still had not delivered the comforter. I called and complained loudly. When I returned, there was a comforter. Very poor service and especially problematic because there is no one on site to handle these issues. Any issue will have at least a days wait to be addressed. Their housekeeping should have had the room prepped before, with full linens and towels.

Not very happy with the service. We arrived to find one towel and nothing but a fitted sheet for the sofa bed. We called and requested 2 more towels (there were 3 of us) and a set of sheets and comforter for the sofa bed, but it was late and they said the cleaning crew will deliver the next day. The next day, the towels were delivered and just the sheets, no comforter or blanket provided. So I called again. They said the housekeeping crew had gone but they will deliver tomorrow. This is now 2 nights without a blanket. The next day, at around 6pm they still had not delivered the comforter. I called and complained loudly. When I returned, there was a comforter. Very poor service and especially problematic because there is no one on site to handle these issues. Any issue will have at least a days wait to be addressed. Their housekeeping should have had the room prepped before, with full linens and towels.

Excellent accommodations in great location!