We recently stayed at the hotel for a couple's getaway to celebrate my husband's birthday. Overall, we had a great time, and if I could, I'd give it 4.5 stars rather than 4. There were some fantastic moments that made our stay special, but a few disappointments kept it from being perfect. The atmosphere was ideal for a quiet trip without kids around, and the hotel surprised us with complimentary treats for my husband's birthday, which was a nice touch. The room was spotless, and the breakfast selection, complete with Champagne, lived up to 5-star standards. The reception staff were friendly and always helpful. However, there were a few downsides. We were drawn to the hotel for the rooftop views, but found out access was limited to VIPs or restaurant guests. We later learned the rooftop bar would have allowed us to enjoy the view, but by then, it was too late. This lack of communication left us absolutely disappointed. Additionally, the restaurant staff could have been more welcoming; they felt less friendly compared to the reception. There was also an incident where we weren’t allowed to sit at a table for four as a couple, yet a single guest was seated there shortly after, leaving us feeling unfairly treated. Overall, it was a great stay, and I’d rate it 4.5 stars for value and experience. With a bit more warmth in service and clearer communication, it would be a 5-star.

We recently stayed at the hotel for a couple's getaway to celebrate my husband's birthday. Overall, we had a great time, and if I could, I'd give it 4.5 stars rather than 4. There were some fantastic moments that made our stay special, but a few disappointments kept it from being perfect. The atmosphere was ideal for a quiet trip without kids around, and the hotel surprised us with complimentary treats for my husband's birthday, which was a nice touch. The room was spotless, and the breakfast selection, complete with Champagne, lived up to 5-star standards. The reception staff were friendly and always helpful. However, there were a few downsides. We were drawn to the hotel for the rooftop views, but found out access was limited to VIPs or restaurant guests. We later learned the rooftop bar would have allowed us to enjoy the view, but by then, it was too late. This lack of communication left us absolutely disappointed. Additionally, the restaurant staff could have been more welcoming; they felt less friendly compared to the reception. There was also an incident where we weren’t allowed to sit at a table for four as a couple, yet a single guest was seated there shortly after, leaving us feeling unfairly treated. Overall, it was a great stay, and I’d rate it 4.5 stars for value and experience. With a bit more warmth in service and clearer communication, it would be a 5-star.

There is some area in hotel where you need to paid ,like to use the pool which they showed like advertising But you can’t use it !!! And nobody infirm about it when you reserve the room

There is some area in hotel where you need to paid ,like to use the pool which they showed like advertising But you can’t use it !!! And nobody infirm about it when you reserve the room

hotel was clean and room spacious. Had an early morning check out and was told at reception we could go in for breakfast early, 7 instead of 7.30, but was met with a waitress who wasn’t happy. No offer of coffee, no cutlery given so we left having a bread and ham roll. Short walk to the beach. Lots of bar areas and eateries along the seafront but felt a bit like Benidorm. Lots of street sellers. Didn't like the toilet and shower area as it was open plan. Apart from your room there was insufficient air con in all other areas, making it uncomfortable to eat in the restaurant or drink in the bar area. The gym was far too warm. Booked all inclusive, but it isn’t, been informed this is due to government regulations now. Food was good, but lunch time was repetitive, compared to Iberostar we stayed at in Tenerife. Spa treatment was good but again air quality was uncomfortable. Overall a nice hotel but we will not return as it was expensive for what you got, and the restrictions now imposed.

hotel was clean and room spacious. Had an early morning check out and was told at reception we could go in for breakfast early, 7 instead of 7.30, but was met with a waitress who wasn’t happy. No offer of coffee, no cutlery given so we left having a bread and ham roll. Short walk to the beach. Lots of bar areas and eateries along the seafront but felt a bit like Benidorm. Lots of street sellers. Didn't like the toilet and shower area as it was open plan. Apart from your room there was insufficient air con in all other areas, making it uncomfortable to eat in the restaurant or drink in the bar area. The gym was far too warm. Booked all inclusive, but it isn’t, been informed this is due to government regulations now. Food was good, but lunch time was repetitive, compared to Iberostar we stayed at in Tenerife. Spa treatment was good but again air quality was uncomfortable. Overall a nice hotel but we will not return as it was expensive for what you got, and the restrictions now imposed.

Very beautiful and well kept hotel. The room was stunning and the pool on the property was very clean.

Very beautiful and well kept hotel. The room was stunning and the pool on the property was very clean.