Not accommodating management. Paid 3 nights (Friday to Sunday), I checked in at 1AM on a Saturday and checking out late Monday since my flight was at 7PM. I requested for a late check out at 4PM. Didn't even offer an option for me to pay for the extra time. No consideration whatsoever. My first time to experience a hotel that didn't grant my late check out request even for 1PM. Was made to check out at 12 noon so I stayed at the lobby for 4 hours until I booked a ride to the airport. The bathroom mirror should be lit well and so should the other mirror by the closet. It defeats the purpose if you can't see yourself well putting on your beauty regimen. I had to use my phone light to help. The hotel doesn't have a gym. If you need one, you have to pay to a gym next to the hotel. The Filipino staff were amazing though. The non-Filipinos are simply not happy about their jobs.

Not accommodating management. Paid 3 nights (Friday to Sunday), I checked in at 1AM on a Saturday and checking out late Monday since my flight was at 7PM. I requested for a late check out at 4PM. Didn't even offer an option for me to pay for the extra time. No consideration whatsoever. My first time to experience a hotel that didn't grant my late check out request even for 1PM. Was made to check out at 12 noon so I stayed at the lobby for 4 hours until I booked a ride to the airport. The bathroom mirror should be lit well and so should the other mirror by the closet. It defeats the purpose if you can't see yourself well putting on your beauty regimen. I had to use my phone light to help. The hotel doesn't have a gym. If you need one, you have to pay to a gym next to the hotel. The Filipino staff were amazing though. The non-Filipinos are simply not happy about their jobs.

This room far exceeded expectations. Service was great and they peovide an excellent breakfast. Would definitely return.

This room far exceeded expectations. Service was great and they peovide an excellent breakfast. Would definitely return.

Room large and kept clean by housekeeping Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.

Room large and kept clean by housekeeping Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.

Good

Good