Our room was clean and tidy, decor a little dated though. More beds than we thought, TV, kettle etc in there. Staff were very friendly, approachable and helpful. Hotel is right in the heart of Torquay. Only fault lift is slow ha ha too lazy for stairs.

Our room was clean and tidy, decor a little dated though. More beds than we thought, TV, kettle etc in there. Staff were very friendly, approachable and helpful. Hotel is right in the heart of Torquay. Only fault lift is slow ha ha too lazy for stairs.

Very run down property. Bed uncomfortable and no option to have kingsize bed. Had to clean the bath before using to remove the scumline. Brick wall views out both windows . Asked to move rooms but the one offered was even worse and was only one night. Bonus was it vry close to princess theatre .

Very run down property. Bed uncomfortable and no option to have kingsize bed. Had to clean the bath before using to remove the scumline. Brick wall views out both windows . Asked to move rooms but the one offered was even worse and was only one night. Bonus was it vry close to princess theatre .

Location, breakfast very good, comfortable bed and good shower. Friendly reception staff.

Always a home from home. Excellent breakfast and fantastic location close to shops and right on sea and harbour front

The evening receptionist was very friendly. I forgot to get his name.

The staff all very friendly. The hotel itself is a little tired looking, but clean and reasonably comfortable. Breakfast was reasonable.

Very outdated. Not very clean. Definitely needs some work doing to whole hotel. It’s very much a hotel populated by the elderly. Entertainment every night we were there which was nice. Breakfast was poor. Staff were lovely.

Always warm welcome

We really enjoyed our stay here centre of town buses on hand hotel staff lovely people our rooms were clean and kept tidy entertainment in the evening and if you felt like a chat there was other nice people staying there

We really enjoyed our stay here centre of town buses on hand hotel staff lovely people our rooms were clean and kept tidy entertainment in the evening and if you felt like a chat there was other nice people staying there

Rooms are dated and dirty

Rooms are dated and dirty

The position is excellent for the town and sea front,staff were polite and helpful,entertainment good,only had breakfast but that was great,will be returning for sure.

The position is excellent for the town and sea front,staff were polite and helpful,entertainment good,only had breakfast but that was great,will be returning for sure.

duvet and pillows had large stains on them - need replacing, should have mentioned it to reception when leaving but was chatting and forgot, did not harm our stay, as covers were immaculately clean

duvet and pillows had large stains on them - need replacing, should have mentioned it to reception when leaving but was chatting and forgot, did not harm our stay, as covers were immaculately clean

Fantastic stay again. Welcoming tentative staff

The only good thing about this hotel was the location right on the sea front which was close to an event we were attending and the reason we chose this. Everything other than that, was poor. The hotel is dated, but more than that, is grubby and tired. The floors are uneven, the carpets are covered in stains, there is an overall musty smell in the corridors and rooms and the bed was awful! The mattress was a few inches lower on one side than the other. With no springs left in one side. We were on 4th floor and there is no air con or ventilation in the rooms. The window only opens slightly and is covered in mould. The temperature in the room was horrific. A small fan was provided but was in poor condition so rattled all night long but it was a choice between this and melting! Seeing as we weren’t getting any sleep on the old mattress anyway, we chose the rattle of the fan! The staff weren’t too bothered in general. Our welcome at check in was “oh you can’t stay here with tattoos on your arms! Haha only joking” followed by …. “Room 421. Breakfast until 9:30. Enjoy!” Overall not the best experience at all.

The only good thing about this hotel was the location right on the sea front which was close to an event we were attending and the reason we chose this. Everything other than that, was poor. The hotel is dated, but more than that, is grubby and tired. The floors are uneven, the carpets are covered in stains, there is an overall musty smell in the corridors and rooms and the bed was awful! The mattress was a few inches lower on one side than the other. With no springs left in one side. We were on 4th floor and there is no air con or ventilation in the rooms. The window only opens slightly and is covered in mould. The temperature in the room was horrific. A small fan was provided but was in poor condition so rattled all night long but it was a choice between this and melting! Seeing as we weren’t getting any sleep on the old mattress anyway, we chose the rattle of the fan! The staff weren’t too bothered in general. Our welcome at check in was “oh you can’t stay here with tattoos on your arms! Haha only joking” followed by …. “Room 421. Breakfast until 9:30. Enjoy!” Overall not the best experience at all.

Hotel is lovely, Staff are friendly and location was great, a bit disappointing that the car park is at a local Ncp discounted at £6 was not available even though we arrived early. We had to pay full price for an overnight stay at £10 to local ncp but not bad for 24hrs.. will be happy to stay again at hotel if rates are reasonable, Torquay is a great night without city prices

Hotel is lovely, Staff are friendly and location was great, a bit disappointing that the car park is at a local Ncp discounted at £6 was not available even though we arrived early. We had to pay full price for an overnight stay at £10 to local ncp but not bad for 24hrs.. will be happy to stay again at hotel if rates are reasonable, Torquay is a great night without city prices

It was a really enjoyable comfortable stay

WE ARRIVED EARLY TO HAVE DAY SIGHTSEEING BEFORE WE BOOKED IN AT 3PM,WE WENT IN AT 8.30 AM TO GO TO TOILET AS WE PARKED OUTSIDE HOTEL,WE WAS GREETED BY THE STAFF AND BROUGHT A TEA AND COFFEE,BECAUSE WE WAS EARLY THEY ARRANGED FOR OUR ROOM TO BE READY AT 12 INSTEAD OF 3,THIS WAS EXTREMELY KIND OF THEM,AND SOME ONE FETCHED OUR LUGGAGE FROM THE CAR TO THE ROOM,YET AGAIN EXTREMELY HELPFUL AS WE ARE BOTH DISABLED.GREAT SERVIVE GREAT STAFF,ALL HELPFUL,(SPECIAL MENTION TO ALAN WHO HELPED PUT LUGGAGE IN AND TOOK LUGGAGE TO CAR WHEN WE WERE LEAVING).

It was a really enjoyable comfortable stay

Hotel was a bit tired looking and shabby in places,however the staff were friendly and helpful despite hotel being very busy,bed was clean and comfortable and nice help yourself breakfast.

The torbay is a lovely hotel right in the heart of Torquay room lovely breakfast great this is the third time we have been and definitely come back

Hotel was a bit tired looking and shabby in places,however the staff were friendly and helpful despite hotel being very busy,bed was clean and comfortable and nice help yourself breakfast.

The torbay is a lovely hotel right in the heart of Torquay room lovely breakfast great this is the third time we have been and definitely come back

WE ARRIVED EARLY TO HAVE DAY SIGHTSEEING BEFORE WE BOOKED IN AT 3PM,WE WENT IN AT 8.30 AM TO GO TO TOILET AS WE PARKED OUTSIDE HOTEL,WE WAS GREETED BY THE STAFF AND BROUGHT A TEA AND COFFEE,BECAUSE WE WAS EARLY THEY ARRANGED FOR OUR ROOM TO BE READY AT 12 INSTEAD OF 3,THIS WAS EXTREMELY KIND OF THEM,AND SOME ONE FETCHED OUR LUGGAGE FROM THE CAR TO THE ROOM,YET AGAIN EXTREMELY HELPFUL AS WE ARE BOTH DISABLED.GREAT SERVIVE GREAT STAFF,ALL HELPFUL,(SPECIAL MENTION TO ALAN WHO HELPED PUT LUGGAGE IN AND TOOK LUGGAGE TO CAR WHEN WE WERE LEAVING).

It’s a great hotel in a location near everywhere. Sad we won’t be able to book any more as it’s gone to coach only.