Since areas around Calafate are known for trekking and other activities, most tours operates very early! Although breakfast is included for our stay,the hotel does not offer packed BF to go before the buffet bar opens. It’s such a shame for such a resort hotel!

Since areas around Calafate are known for trekking and other activities, most tours operates very early! Although breakfast is included for our stay,the hotel does not offer packed BF to go before the buffet bar opens. It’s such a shame for such a resort hotel!

I had a reservation on Oct 30th but unfortunately there was strike on transportation in the country on that day and our flight to El Calafate was cancelled. Out of our control. All the tour companies and flights understood the situation and refunded customers including me. However when I contacted Lagos del Calafate for the refund or at least a credit to use another time since we were strainded in a different city where hotels were cooperative of our situation and accomodated all of us stuck trying to make our way to El Calafate. But Lagos Del Calafate completely ignored my request as well as ignoring Hotels.com trying to reach out for me. This is very sad and mean behavior from this hotel.

I had a reservation on Oct 30th but unfortunately there was strike on transportation in the country on that day and our flight to El Calafate was cancelled. Out of our control. All the tour companies and flights understood the situation and refunded customers including me. However when I contacted Lagos del Calafate for the refund or at least a credit to use another time since we were strainded in a different city where hotels were cooperative of our situation and accomodated all of us stuck trying to make our way to El Calafate. But Lagos Del Calafate completely ignored my request as well as ignoring Hotels.com trying to reach out for me. This is very sad and mean behavior from this hotel.

I’ve got a room next to dining room. There’s a food smell all over the room when I turn a ventilator on. They only provide 2 conditioners in bathroom. I need to ask front desk for shampoo.

I’ve got a room next to dining room. There’s a food smell all over the room when I turn a ventilator on. They only provide 2 conditioners in bathroom. I need to ask front desk for shampoo.

the walls are as thin as paper. you can hear everyone at all times of the night. we tried to switch rooms but still heard just as loud noises from the new room to which we returned back to our original room to try to get some sleep. you can hear snoring and talking from each room next to you. if i known this ahead of time i would've never booked here! this has ruined our vacation and will make sure to not recommend this property to anyone coming to El Calafate. the snoring and talking you can hear through earplugs. the kitchen and dining hall are too close and dinner hours are a nightmare as you hear everyone and even the silverware being used. they need to address this ASAP.

the walls are as thin as paper. you can hear everyone at all times of the night. we tried to switch rooms but still heard just as loud noises from the new room to which we returned back to our original room to try to get some sleep. you can hear snoring and talking from each room next to you. if i known this ahead of time i would've never booked here! this has ruined our vacation and will make sure to not recommend this property to anyone coming to El Calafate. the snoring and talking you can hear through earplugs. the kitchen and dining hall are too close and dinner hours are a nightmare as you hear everyone and even the silverware being used. they need to address this ASAP.