Owner was not contactable for many hours after my partner received an electrical shock from the toaster and blew out the circuit breaker. No test tags were on any electrical appliance except for the rangehood that was tested on 2017. Some 4 hours later she called and advised the breakers were outside the unit in a communal cupboard. Said we had spent over $200 on food, that much had to be thrown out from no power and had thawed. Floor was very dirty as there was no mop for cleaning i was a towel and was discusted in the level of dirt found. Couches need steam cleaning as does the chairs around the table and outdoor setting. Pity there is no photo uploads of showing you what to expect as i asked for the owners details as she never even questioned how my partner was after getting shocked....

Owner was not contactable for many hours after my partner received an electrical shock from the toaster and blew out the circuit breaker. No test tags were on any electrical appliance except for the rangehood that was tested on 2017. Some 4 hours later she called and advised the breakers were outside the unit in a communal cupboard. Said we had spent over $200 on food, that much had to be thrown out from no power and had thawed. Floor was very dirty as there was no mop for cleaning i was a towel and was discusted in the level of dirt found. Couches need steam cleaning as does the chairs around the table and outdoor setting. Pity there is no photo uploads of showing you what to expect as i asked for the owners details as she never even questioned how my partner was after getting shocked....

We had a brilliant time and a lot of our satisfaction was due to the total professionalism of Juanita! Top property recommended without reservation!!

We had a brilliant time and a lot of our satisfaction was due to the total professionalism of Juanita! Top property recommended without reservation!!

The property itself is great and the swim out room we stayed in was fantastic. The only issue I had with the place was that they do not heat the pool in Winter. I realise the weather is warm but it’s not hot so the pool water doesn’t warm up on its own. I thought that with a huge pool like that they would want people to swim in it however my kids only went in once.

The property itself is great and the swim out room we stayed in was fantastic. The only issue I had with the place was that they do not heat the pool in Winter. I realise the weather is warm but it’s not hot so the pool water doesn’t warm up on its own. I thought that with a huge pool like that they would want people to swim in it however my kids only went in once.

I booked through wotif and when I arrived at the resort they knew nothing about my booking!!! They didn’t know who wotif was let alone have our booking. We had no where to go as we had no car and limited funds. I tried to cancel the booking and it said I was unable to due to it being after 6:00 pm - ( it was still 5:30 pm in brissy at this time). I argued the point and they said I’d have to pay a $300 cancellation fee. I explained to her that the resort doesn’t even have our booking so why am I getting hit with a $300 fee? Told me this was their policy. I argued the point and she said she would escalate my case and would hear back within 72 hrs. In meantime we still had no where to stay. We had to pay $600 to stay 2 nights with this resort until we could figure out what to do. I check my emails in the morning and I see there is an email at 12:30am telling me how to get into the facility (which was the sea temple) to enjoy my stay. What was I supposed to do from 2:00 pm the day before when I needed it!!! I receive another email after 72 hrs from Wotif telling me that they are sorry but they cannot waiver the $300 fee. I called my bank and deactivated my account so no monies could be taken out. I am NEVER ever going to book through Wotif again….NEVER!!! So if someon is reading this take note of what happened to us.

I booked through wotif and when I arrived at the resort they knew nothing about my booking!!! They didn’t know who wotif was let alone have our booking. We had no where to go as we had no car and limited funds. I tried to cancel the booking and it said I was unable to due to it being after 6:00 pm - ( it was still 5:30 pm in brissy at this time). I argued the point and they said I’d have to pay a $300 cancellation fee. I explained to her that the resort doesn’t even have our booking so why am I getting hit with a $300 fee? Told me this was their policy. I argued the point and she said she would escalate my case and would hear back within 72 hrs. In meantime we still had no where to stay. We had to pay $600 to stay 2 nights with this resort until we could figure out what to do. I check my emails in the morning and I see there is an email at 12:30am telling me how to get into the facility (which was the sea temple) to enjoy my stay. What was I supposed to do from 2:00 pm the day before when I needed it!!! I receive another email after 72 hrs from Wotif telling me that they are sorry but they cannot waiver the $300 fee. I called my bank and deactivated my account so no monies could be taken out. I am NEVER ever going to book through Wotif again….NEVER!!! So if someon is reading this take note of what happened to us.

The pool is amazing, very friendly staff

The pool is amazing, very friendly staff

This property is suited to families with children, it is not a tranquil getaway for younger or older couples. It is a bit tired, very noisy, and has quite limited food and drink options, the food quality is hit and miss. The breakfast service is way overpriced for a rather tired looking buffet, and for $38 expresso coffees are not included.

This property is suited to families with children, it is not a tranquil getaway for younger or older couples. It is a bit tired, very noisy, and has quite limited food and drink options, the food quality is hit and miss. The breakfast service is way overpriced for a rather tired looking buffet, and for $38 expresso coffees are not included.

Amazing resort. The pool is sensational and staff are really friendly. Rooms are great, well appointed. We had the swimout room it was perfect.

Amazing resort. The pool is sensational and staff are really friendly. Rooms are great, well appointed. We had the swimout room it was perfect.

Communication and instructions from the owner were great and very responsive. The resort was under staffed so facilities such as room service and the restaurant were unavailable but we were not given any notification of this prior to our arrival and this did impact some of the ease we had anticipated for our stay.

Nice modern property. Excellent location within the resort.

We had a great two day stay in apartment 174 for our annual girls weekend. Heaps of space and the beds super comfy. The swim out apartment was excellent....and in the afternoons we would swim around to the bar for cocktails!! At night we ventured out for a walk on the beach which is very close by. Only disadvantage is it is about a 5 minute drive to the main strip- this didn’t worry us as we were more than happy to buy supplies to make our own food and drinks and spend the majority of the time at the apartment soaking up the sun.

We had a great two day stay in apartment 174 for our annual girls weekend. Heaps of space and the beds super comfy. The swim out apartment was excellent....and in the afternoons we would swim around to the bar for cocktails!! At night we ventured out for a walk on the beach which is very close by. Only disadvantage is it is about a 5 minute drive to the main strip- this didn’t worry us as we were more than happy to buy supplies to make our own food and drinks and spend the majority of the time at the apartment soaking up the sun.

Great unit, full kitchen definitely an advantage. Having access to spa on the roof top was helpful as there wasn’t enough seats around the pool.

Great unit, full kitchen definitely an advantage. Having access to spa on the roof top was helpful as there wasn’t enough seats around the pool.

Excellent accommodation Excellent hosts/owners Very happy with our stay

Excellent accommodation Excellent hosts/owners Very happy with our stay

Great place to stay and had everything we needed!

Great place to stay and had everything we needed!

Very comfortable stay. Can’t wait to return!

Very comfortable stay. Can’t wait to return!

I booked this place based on reviews of exceptional, I guess my view of exceptional is different to everybody else? I stayed around the end of Covid restrictions in Queensland so the hotel was quiet. Restaurant was not open everyday. One night someone had a party, lot’s of yelling, so it echoed around the resort. Annoying! The room had no TV remote when I arrived. The bed was a little shabby, pillows dreadful. No housekeeping service. Only one toilet roll for a 7 day stay. I had a lagoon facing room, so in peak season I’d imagine these type of rooms to be very noisy. Golf course view would be better. Oh and they started replacing the roof when I stayed. It’s also not really walkable to Macrossan street. Apart from the above I loved PD. Resort stay was 6.5/7 out of 10

I booked this place based on reviews of exceptional, I guess my view of exceptional is different to everybody else? I stayed around the end of Covid restrictions in Queensland so the hotel was quiet. Restaurant was not open everyday. One night someone had a party, lot’s of yelling, so it echoed around the resort. Annoying! The room had no TV remote when I arrived. The bed was a little shabby, pillows dreadful. No housekeeping service. Only one toilet roll for a 7 day stay. I had a lagoon facing room, so in peak season I’d imagine these type of rooms to be very noisy. Golf course view would be better. Oh and they started replacing the roof when I stayed. It’s also not really walkable to Macrossan street. Apart from the above I loved PD. Resort stay was 6.5/7 out of 10

We had a fantastic family holiday. The property was a great sized property with a swim out pool, which came in handy with 3 children. Great alfresco area that goes out into the swim out pool which is adults could use. Great kitchen facilities which consist of a large fridge, cook top, oven and dishwasher. Beds were comfortable and I will definitely be going back once this Covid 19 craziness ends

We had a fantastic family holiday. The property was a great sized property with a swim out pool, which came in handy with 3 children. Great alfresco area that goes out into the swim out pool which is adults could use. Great kitchen facilities which consist of a large fridge, cook top, oven and dishwasher. Beds were comfortable and I will definitely be going back once this Covid 19 craziness ends

We absolutely loved this penthouse apartment and having such lovely surroundings and privacy made us feel like we were in our own world when we wanted to be with anything we needed close by.

We absolutely loved this penthouse apartment and having such lovely surroundings and privacy made us feel like we were in our own world when we wanted to be with anything we needed close by.