Beautiful NEW hotel (Opened week of Oct 7,2024) which still has some kinks to work out. Clean comfortable rooms. Tasty breakfast.

Check in was 3:00. We arrived at 2:40 and was asked to wait or return in an hour because our room wasn’t ready yet. Returned at 3:45 to find 4 cleaning staff members out on smoke break. Told again that our room hasn’t been cleaned yet. At this point I expressed my concern about staff being on break while customers are inconvenienced. The two desk clerks tried to change my reservation to a different room but were unsuccessful. After standing there another 15 minutes or more, we finally decided to play a few games of pool. Around 4:30, our room was finally ready. The hall leading to our room appeared to not have been vacuumed since day one (food crumbs everywhere)! The breakfast buffet is a straight counter which causes a lot of waiting.

The breakfast was fine. Normal hotel, fair nothing special. The beds were OK. But they were creaky. The little business center in the lobby was very cute.

They gave her room to somebody else while we were out of the hotel with all of our stuff in our room. And for some reason didn’t have our information to call me and ask me if we had checked out the same day that we checked in a stranger was in our hotel room. They had no explanation as to why this happened and seem to be indifferent to the entire affair. The door frames in our hotel room we’re resting. The door was hung at an angle so it didn’t fit in the frame properly and the water pressure in the shower was terrible.