Beds were not as advertised nor sleeping arrangement. Many things were not available either such as pool and sauna. This was due to the virus as told by staff, but that was not mentioned in advertissement. In fact you continued to advertise all as if it was available. Not at all what i expected and paid for. Very dissapointed. You advertised many things that were not true.

Location is good and we have stayed before and when the pool area is clean and the hot tubs working it’s much better!

Peaceful, clean and just perfect for a weeks relaxation. We used the swimming pool / hot tub / steam room and sauna almost every evening which was nice and relaxing. Our apartment was peaceful and we slept well every evening. we have a massage from the spa which was fantastic and well recommend this to anyone wanted to relax. Totally ticked all our boxes. Thanks

Great hotel with spacious rooms and all the relaxing facilities you'd ever need in the centre of town

CGH offers good value for money accommodation in Alpe D'Huez. Nothing fancy, just good value with a Spa centre for added value. Only downside, it's not ski in / ski out but a short walk to the pistes and it is close to a range of great restaurants and amenities.

Really enjoyed our stay here. Great location for the bucket lift to the main uplift only a 50m walk. Right in the centre of Alpe dhuez with great access to shops, bars and restaurants. Good facilities for relaxing after a hard day and decent wifi for keeping up to date with internet access.

My only complaint would be that the apartment was too hot - hence the lower 'comfort' score. There was no heating on but as a new build it is very well insulated. We visited at the very end of the summer season so more than half of the shops and restaurants were closed but we just used the apartment kitchen facilities. Some key items were missing such as a chopping board and spatula but good overall. The pool and spa facilities were excellent and spotlessly clean. As we were end of season we sometimes had the whole leisure complex to ourselves. We did not use the Spa Therapy facilities however the lady in the local bike hire shop had done so for a massage and rated it highly - she is a sports massage therapist herself so would guess that she knows what she is talking about. Plan to return to Alpe D'Huez for next ski season as the range of runs looked great.

Very good except pool was very cold and offputting, even after I complained to reception and receptionist said 'well its 28 degrees!!' and hot tubs were slightly warmer but very uncomfortable as were far too cold. Therefore myself and the three other people that I stayed with never used these facilities. Also when I went to check out they hit me with a 46 euro tax bill that was not explained to me upon booking which I think is not acceptable when I paid for everything in full upon booking. My booking also was confirmed as two twin beds which we thought would be singles but were both doubles. When we complained the receptionist said that was across the board in the chalet. This needs addressing. Overall fairly acceptable but could have been better