Friendly staff.

The room smelled like smoke. The smell was coming from out of the ceiling vents and moreso inside of the bathroom area. Mentioned this to the receptionist when leaving.

The property wasn’t to bad was in a good area and was very convenient  to stores and restaurants near by

The hot tub was down and the rooms need a lil work done to them and updated a lil bit

They had some options

Overcooked eggs, lack of flavor, didnt taste fresh

housekeepers always were nice to us as we walked by. The breakfast was good. Location was perfect for what we were in town for.

Checking in reception seemed annoyed, we asked for a luggage cart, waited 30 min then decided to carry all the baby stuff and bags up and as we walked by we saw the cart had been sitting there the whole time, the reception we talking amongst themselves to even notice. We had a suite that would fit my whole family and when we walked in there were three pillow. I called to ask for two more so every one has one and they gave us 1 and again with attitude. On day of leaving we called down 6 times to ask for a luggage rack. When I walked down there the receptionists were in there back room laughing and chatting I heard the phone ring the whole time I stood there. FinAlly a very nice housekeeper saw me got the luggage rack and I was on my way. Any interaction with reception we felt annoying, they were far from hospitable.

Loved the location and cleanliness. The staff was super friendly and the rooms were spacious! Loved that our room had a small kitchen area which always helps out when im traveling with food/ snacks! Breakfast had plenty options to choose from.

Entrance is a bit confusing. And many parking spots occupied late at night by shuttle vans taking 3-4 spaces at a time. Had to park a little aways from hotel entrance.

My wife and I stayed here on 4 FEB 23-5 FEB 23. Front desk clerk spent 10-15 min arguing with someone on the phone and did not even acknowledge me standing there waiting to check in. Front desk clerk also told us that since we booked using a 3rd party that our WiFI would be based off the name I used to book.

We were unable to access the WIFI because we booked through 3rd party according to the front desk agent. She made it sound lke it was our fault we could not login. I have booked other hotels using 3rd party and have NEVER has an issue with the WIFI. Hopefully Homestead remedies this issue.

The staff was friendly and the room was perfect for our needs.

Some people did not pick up after their pets.

breakfast was good and staff were friendly

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