Es un hotel Clásico y divino. Incluso las habitaciones de la Bahía son Lindas.

No te dan pantuflas, batas ni cafetera, tampoco tienen un frigobar. Me parece fatal esto. No me dieron mi vuelto cuando pagué por adelantado en el hotel. Me cobraron 80$ por día el Parqueo. La torre del centro está sin renovación y bastante viejo. Te cobran TODO y más

Everything was what we expected

location, pool, party

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Beach

Booking.com or the hotel should have told us there was a 3k person convention happening the same week. We were there for a family vacation and had limited access to the property. `

History of the hotel

Extremely expensive for what it is , the food and beverage charges are very high and they even add a service charge when you purchase a drink from the lobby shop , Valet parking is a bit of a sh*t show, drop car at one place collect at another .

Localização

É praticamente impossível ter um espaço com cadeiras e esteira na piscina, a não ser que você pague a mais por isso.

Location of hotel

Beach service, Valet service, front desk

Great pool and access to Miami Beach activities

Very challenging to reach anyone at front desk, concierge or valet. Placed on hold for long periods of time. They do not have enough staff. Opposite situation at the pool. Great staff and service. Everything is extraordinarily overpriced in the shops and restaurants and mini bars. Room was nice, nothing out of the ordinary.

Great place to stay!

N/A

Pools, restaurants and the best Gym in a hotel

No bin in bathroom, windows needed cleaning and porter service was unpleasant. Aircon was very cold throughout the hotel

De bon équipement, plage privée, nombreuse piscine, lit confortable, propreté

Tout est sujet à supplément, les prix des boissons exorbitant, hôtel "usine", difficile de trouver un transat libre que ce soit à la plage ou la piscine, salle de bain très petite et vue médiocre sur les toits et les airco

Estrutura do hotel

Chuveiro só com água fria e pouca água ! Faltou limpeza no quarto

Le lenzuola erano stirate male . C’era la Moquette nel corridoio sporca . Nessuno risponde mai al telefono per cui i clienti per avere un servizio devono recarsi direttamente nella hall e Chiedere . Tutto l’hotel è semplicemente ghiacciato . Bisogna indossare un maglione nei corridoi . Tre stelle le merita tutte . Non 5 !

Cleanness

Layout was confusing

emplacement

pas de service tout est bcp trop long et mal fait menage pas fait comme il faut ds un 5 etoile 2 jours sans eau chaude!! hotel a fuire au prix qu’on paye il y en as des meilleur

Las instalaciones espectaculares. Muy buen diseño, hermoso el lugar por donde se lo mire.

Nos robaron en el bar, mi marido se levantó un segundo y dejó la billetera arriba de la mesa…. Ni siquiera se interesaron en ver las cámaras y corroborar que sucedió. Increíble que en un hotel de esa envergadura te roben en la cara. No volveríamos, es increíble lo que sucedió. Muuuuuuuy ruidoso el hotel. De día no molesta pero de noche no se puede dormir, hasta que no termina la noche de discoteca, es muy molesto. Si vas en plan boliche está ok! Pero nosotros estamos en familia y no fue agradable.

The room is clean and smells good

Good location

Rude staff, extremely loud and badly managed hotel

Good to many kids

Less kids , and opening hours of the main bar to be extended.The bed was very worn and needs replacing , tv signal to watch tv was very poor .

Herşeyi

Beğenmediğim birşey yok

ZONA SOCIAL

OFRECIERON AL MOMENTO DE LLEGAR UNA MEJOR HABITACIÓN, PAGAMOS ADICIONAL PERO SOLO ERA MAS GRANDE, EN REALIDAD PARA LO OFRECIDO NO LLENARON MIS EXPECTATIVAS, MAS CUANDO EL PRECIO DEL ALOJAMIENTO ES ELEVADO.

That the hotel is in front of the beach

It is not a family hotel, very noisy, they charge you for everything.

Not for families with children . Too noisy , loud music everywhere.

Staff didn’t respond any request , not helping with anything . The made us wait 2 hours with no response or apologize. So rude .

struttura

Great

The property was close to everything

beach

The drinks, food parking, reservations, was way over priced! $34 for an adult beverage is outrageous. Customer service sucks also!

We are returning customers, and were so disappointed when we tried to change our stay dates, and got no help at all. There are a lot of great hotels in Miami where respect their guests, never again return to the hotel

The rooms and hotel was very outdated and extremely expensive with not much actually included for the amount charged. Clearly the hotel does not pay employees well enough either because tips are expected for everything and most things cost additional fees dropping the overall value even lower. I have paid the same for hotels before and they delivered impeccable customer service and amenities. This hotel did none of those things.