Location was close to what we needed

1. We booked 4 rooms and had to change rooms 4 times during our stay due to roaches, sewer smells and mold 2. Breakfast was not good and many days there was not enough food, plates, coffee, silverware etc. pancake and waffle machine never worked for the 5 days we stayed. 3. Roaches in rooms and lobby 4. Lack of cleaning and maintenance around entire hotel. Elevators stopped working one day. Bathroom in lobby close out of service for two days. 5. Back door entrance had “closed 24hrs for your safety use key card” sign but was never closed so open to the public 24/7 instead - back parking lot and random people walking in and out of hotel all day and night 6. Most rooms did not have room cleaning/housekeeping - had to ask downstairs and some days only gave us towels at front desk after asking 7. Front desk manager said he would reimburse charges and ended up charging me two times for all rooms - still fighting for reimbursement 8. One morning kitchen staff was not available and trash started to overflow everywhere. Liquid also leaking all over the floor from trash cans I had to ask front desk to put a sign to avoid someone from slipping and falling - trash layer there for hours

Great and clean area

N/A

Nothing....

The grounds was nasty, the elevator was musky, the room was a disaster.. the carpet wet, shower had hair on the walls, bottom of the tub, the toilet didnt work properly..the soap was used, the beds dirty, JUST NASTY !

Clean and close to many restaurants and events. Friendly staff as well. The morning/ breakfast kitchen staff was phenomenal.

Nothing to complain about.

It was a great value and the location was great. The room was comfortable and we felt safe outside the hotel and in the parking lot. I-285 was closed in several sections for construction and we were able to access this hotel easily using other residential routes. It was convenient to Truist Park, Perimeter shopping and Buckhead. Breakfast was great too. I would recommend this hotel and I would stay here again!

Can't think of anything. It was a nice place to stay.

The staff was very helpful and pleasant.

My room was not clean at all. We didn't get towels until the last day of our stay.

Can’t think of anything I liked about this property except maybe parking was convenient.

Waste of money for me. They gave me a room that wasn’t fully cleaned. Bedding looked clean from the surface but with a closer look, the comforter had a stain and as well as the pillow case. Floor had hair near the door from a previous stay and behind the toilet. Crumbs were left around the bed, so it hadn’t been properly swept/vacuumed or mopped. I did not notice these flaws until about two hours into my stay- that’s when I requested a refund and left. The front desk associate granted me a refund at the time but after calling the next day to check on the status of my refund, the manager denied it, even after I showed proof of pictures. Customer service was poor, 0/10. Other locations may be better but the staff here are unprofessional and unreliable. Holiday Inn or booking.com, will never get another penny out of me personally.

The staff was so nice and helpful to include the gentleman working the breakfast area